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Top Rated
180 Ratings

The Okta Identity Cloud

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Top Rated
180 Ratings
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Score 8.9 out of 100
15 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

The Okta Identity Cloud

Okta is great for organizations that need a unified, single sign-on application for various websites and internal applications. Also, if you need 2FA, Okta Workforce does it very well. I couldn't see a scenario where Okta wouldn't be appropriate, as it integrates directly into your current authentication solution, whether that be Active Directory, LDAP or some other form. It also could be the sole provider of authentication if needed.
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

VMWare Identity Manager is a fantastic solution if you're looking for a "single point of access" type experience for delivering applications and data to your users. There are some features it lacks compared to some competitors, particularly when it comes to integration with other products and customization of look/feel, but we have been very successful using it to provide an easier user experience than our old systems were able to deliver.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

The Okta Identity Cloud
9.0
Workspace ONE Access (formerly VMware Identity Manager)
ID-Management Access Control
The Okta Identity Cloud
8.8
Workspace ONE Access (formerly VMware Identity Manager)
ID Management Single-Sign On (SSO)
The Okta Identity Cloud
9.6
Workspace ONE Access (formerly VMware Identity Manager)
Multi-Factor Authentication
The Okta Identity Cloud
9.6
Workspace ONE Access (formerly VMware Identity Manager)
Password Management
The Okta Identity Cloud
8.7
Workspace ONE Access (formerly VMware Identity Manager)
Account Provisioning and De-provisioning
The Okta Identity Cloud
8.8
Workspace ONE Access (formerly VMware Identity Manager)
ID Management Workflow Automation
The Okta Identity Cloud
8.3
Workspace ONE Access (formerly VMware Identity Manager)
ID Risk Management
The Okta Identity Cloud
9.0
Workspace ONE Access (formerly VMware Identity Manager)

Pros

The Okta Identity Cloud

  • The adaptive MFA is really flexible to each organization's needs. Being able to adjust MFA requirements based on location and application helps protect the data that needs to be protected, but allows for ease of use for other applications that don’t require as stringent protections.
  • Multiple levels of administrative rights allow organizations to distribute responsibilities to different teams and allowing them to assist in the administration. Examples are an IT Help Desk Team and an Application Security Team.
  • Set up is actually quite simple. Some applications do require a little more assistance, but for the most part, its applications are easy to integrate.
Chase Palmer, CISSP | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

  • It provides an "SSO" type experience for access to applications and data. Users sign in to one "portal" and then have access to whatever university systems they need to do their job.
  • It greatly simplifies securing these types of access. Firewall rulesets can be made much simpler and easier to manage, as well.
Anonymous | TrustRadius Reviewer

Cons

The Okta Identity Cloud

  • Okta offers a few different pricing tiers but for what I'm using it for the price could be better. Since they offer different pricing tiers it's just a matter of matching up what you need the product to do and what you're willing to pay for.
Devin Garrett | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

  • There is not a ton of look/feel customization for VMWare Identity manager. We have had some complaints about the icons for the delivered applications, and it's very difficult to set up custom icons.
  • Integrating Identity Manager with our enterprise authentication solution, which is based on AD FS was not immediately intuitive or easy to do. It was possible, but it took some work.
  • Integrating Identity Manager with VMWare's own TrueSSO product (to allow certificate based authentication to work with MFA) was not intuitive and took some support calls.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

The Okta Identity Cloud

The Okta Identity Cloud 8.0
Based on 18 answers
They've shown that they're committed to maintaining a great core product while expanding to be more all-encompassing. They've released the first version of Okta Mobility Management, which is a completely different approach to a traditional MDM-type solution. While we don't use it yet, we're looking forward to how they develop it. It's a good example of a company that's still really growing, but doing it well.
Brian Farrell | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

No score
No answers yet
No answers on this topic

Usability

The Okta Identity Cloud

The Okta Identity Cloud 9.0
Based on 1 answer
Some of its features are great and some are slightly complex and not easy without vendor support.
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

No score
No answers yet
No answers on this topic

Support Rating

The Okta Identity Cloud

The Okta Identity Cloud 8.6
Based on 24 answers
Their support team has always been extremely responsive and more than willing to go above and beyond the call of duty. They've done screen shares between our help desk staff and end users to work through issues. They are quick to respond and genuinely care about getting issues resolved. Couldn't be happier.
Sam Dresser | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

No score
No answers yet
No answers on this topic

Alternatives Considered

The Okta Identity Cloud

Okta and Ping are similar but the future has been laid out for us by Okta and we believe that that is the correct path for our company and IT team to follow. We try to make sure that we are making progress that we can apply to everything we do and not limit ourselves. We feel that Okta gives us the best chance to do this
JJ McMahon | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

We also examined several other options, particularly Lenovo Unified Workspace. The Lenovo product had some advantages over the VMWare product, particularly in the areas of customization of the look / feel and user experience. However, we have been a longtime VMWare customer, and we have VMWare VDI and other product implementations in place now that paired very well with the VMWare product.
Anonymous | TrustRadius Reviewer

Return on Investment

The Okta Identity Cloud

  • The IT resources were high before Okta. Okta helped us bring those costs down.
  • Okta has helped us be more secure and thus helped us with our exposure to unauthorized account access.
  • Industry adoption of Okta has made it easy to interface with other third party SaaS and services.
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

  • We were able to replace several products from different companies with a single one. IDM replaced a Citrix farm as well as various VPN solutions.
  • Identity Manager has had a positive impact on our workload on our IT and Security engineers, as well as our desktop support group. We are now able to manage one location for application delivery instead of many, and security and other troubleshooting is much simplified, which means a lighter workload for those groups.
Anonymous | TrustRadius Reviewer

Pricing Details

The Okta Identity Cloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workspace ONE Access (formerly VMware Identity Manager)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

The Okta Identity Cloud
9.0
Workspace ONE Access (formerly VMware Identity Manager)
8.0

Likelihood to Renew

The Okta Identity Cloud
8.0
Workspace ONE Access (formerly VMware Identity Manager)

Usability

The Okta Identity Cloud
9.0
Workspace ONE Access (formerly VMware Identity Manager)

Reliability and Availability

The Okta Identity Cloud
8.6
Workspace ONE Access (formerly VMware Identity Manager)

Support Rating

The Okta Identity Cloud
8.6
Workspace ONE Access (formerly VMware Identity Manager)

Online Training

The Okta Identity Cloud
1.0
Workspace ONE Access (formerly VMware Identity Manager)

Add comparison