Okta vs. OpenText Dimensions CM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Okta
Score 8.9 out of 10
N/A
Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.
$6
per month per user
OpenText Dimensions CM
Score 8.0 out of 10
N/A
Dimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText.N/A
Pricing
OktaOpenText Dimensions CM
Editions & Modules
Starter
$6.00
per month per user
Essentials
$17.00
per month per user
Professional
Inquire for pricing
Per User Per Month
Enterprise
Inquire for pricing
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
OktaOpenText Dimensions CM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OktaOpenText Dimensions CM
Features
OktaOpenText Dimensions CM
Identity Management
Comparison of Identity Management features of Product A and Product B
Okta
8.8
156 Ratings
6% above category average
OpenText Dimensions CM
-
Ratings
ID-Management Access Control9.2144 Ratings00 Ratings
ID Management Single-Sign On (SSO)9.3155 Ratings00 Ratings
Multi-Factor Authentication9.0151 Ratings00 Ratings
Password Management8.0144 Ratings00 Ratings
Account Provisioning and De-provisioning8.8130 Ratings00 Ratings
ID Management Workflow Automation8.5121 Ratings00 Ratings
ID Risk Management8.6114 Ratings00 Ratings
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OktaOpenText Dimensions CM
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1Password
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Score 10.0 out of 10
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Score 10.0 out of 10
Perforce P4
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User Ratings
OktaOpenText Dimensions CM
Likelihood to Recommend
8.8
(183 ratings)
9.0
(1 ratings)
Likelihood to Renew
8.0
(18 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Availability
10.0
(4 ratings)
-
(0 ratings)
Performance
9.0
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(12 ratings)
-
(0 ratings)
Online Training
1.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
6.4
(1 ratings)
-
(0 ratings)
Vendor pre-sale
6.4
(1 ratings)
-
(0 ratings)
User Testimonials
OktaOpenText Dimensions CM
Likelihood to Recommend
Okta
Should be well-suited for a SaaS business organisation as they have a lot of internal applications and need a role-based authentication system between the various teams, improving security and audit log system to account for any breaches. It integrates well with internal applications such as Salesforce and Oracle. Best when need of SSO.
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OpenText
Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
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Pros
Okta
  • Centralized control of enterprise passwords
  • Extensive customization of acceptable password criteria
  • One system for Identity and Access Management to learn
  • Scalable throughout the university for all central services
  • Uniform login experience for students, faculty, and staff
  • Single point of response to address termination of access
  • Ability to use FastPass for lower priority systems
  • Excellent support of multi-factor requirements
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OpenText
  • Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
  • Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
  • Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
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Cons
Okta
  • I do have to reset my password quite frequently. However, I don't think there is really a way to improve this, as it's a good security measure.
  • It makes me re-sign in a couple of times a day, sometimes if I haven't used my laptop for a couple of hours, and sometimes just randomly throughout the day.
  • It doesn't remember my devices, either my laptop or phone. so it always calls that out.
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OpenText
  • The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
  • My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
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Likelihood to Renew
Okta
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
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OpenText
No answers on this topic
Usability
Okta
Some of its features are great and some are slightly complex and not easy without vendor support.
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OpenText
No answers on this topic
Reliability and Availability
Okta
The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
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OpenText
No answers on this topic
Performance
Okta
From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.
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OpenText
No answers on this topic
Support Rating
Okta
We've had a few support cases over the years and every case has been handled by the Okta support team beautifully. We received clear answers to questions we had regarding setup and even were provided simple to follow guides on how to setup their product to use with custom applications.
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OpenText
No answers on this topic
Alternatives Considered
Okta
Okta is far superior in terms of integrations, user interface, automation, and connectivity. Additionally, Okta offers better support and availability, and a more robust solution across every capacity Entra competes in. Okta simply works, whereas Microsoft Entra has a large overhead that is difficult to use when configuring things.
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OpenText
Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
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Scalability
Okta
Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
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OpenText
No answers on this topic
Return on Investment
Okta
  • Increased user productivity - not fighting with IT all the time!
  • Though there could be a bit more on the 'lost/broken phone' front, the self-service eliminates time that would typically be spent waiting for IT support/admins.
  • An Okta account under a certain domain allows proper access from the get-go, and under certain apps (such as our HRIS), adding members is easy.
  • Improved security - deactivating Okta removes all account access across multiple platforms instantly for leavers.
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OpenText
  • Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
  • There has been no negative impact on our company.
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ScreenShots