Likelihood to Recommend 1) Great for managing your work and personal activities. 2) One of the best implementations of the Getting Things Done method. 3) Not really suited for collaborative work management; OmniFocus is managed on a per-user basis so you can't share/assign tasks.
Read full review We use it for both support and project management alike. It's not as bloated or indeed as expensive as
Jira , so unless you have particularly complex requirements, YouTrack fits the bill in pretty much the same use cases as
Jira does.
The interface is also a good deal nicer on the eye and less clunky than a lot of the Open Source (eg.
Redmine ) and enterprise (eg. Remedy).
It does have a customisable workflow for things like ticket age alerts. We don't make a great deal of use of this and had found that it can take a little fiddling if you want something very bespoke but it is clearly quite powerful.
Read full review Pros Ease of viewing your projects at a high-level. Ease of viewing what tasks need to be done at the present moment and the sorting of those tasks by availability, due date, start date, needed resources, and project. The visual interface is really nice to work with, the UX/UI is intelligent and intuitive. It's the most extensible software I've used. There is a community of people that publish compatible scripts for Omnifocus at no charge. The code is robust and I've almost never had a bug or a glitch that resulted in issues. The software syncs in the cloud between MacOS and iOS seamlessly and faster than other To-Do software. The sync aspect is available free of charge. The development team at Omnifocus is on top of bugs and they have been adding releases regularly to increase functionality and performance. While OmniFocus adheres to the GTD (Getting things done) principles, it can be used in almost any manner and you aren't stuck with just that methodology. Read full review Orginaization Aesthetics Utility Read full review Cons I would really like to see graphic presentations of how I allocate my time, what categories of tasks don't get accomplished, etc. I would like to see OmniFocus include Gantt chart functionality, such as allowing me to see how long it took me to accomplish a task from start to finish. Allowing me to actually input time spent, and seeing it on a Gantt chart, would be icing on the cake. Read full review We're actually very happy YouTrack users and have yet to come across a scenario where any of the team felt the product was lacking. Read full review Likelihood to Renew Over the past 4 years of use I still haven't found any product that comes close in terms of capability
Read full review Support Rating OmniFocus has excellent user forums. They're active as well as mature, since the product has been around for years. I've never needed to actually contact customer support because OmniFocus is popular enough that I've always been able to find an answer in the forums, or in an article, or in a YouTube video.
Read full review Alternatives Considered OmniFocus is built for the user with a lot going on - consequently, it does a great job at organizing lots of things in a manageable workload. It's perfect for taking a project and breaking it down into small tasks for yourself or teams. Once you get past the learning curve, it's quick at adding new tasks. Overall, it's an excellent product.
Read full review You Track holds it's own against
Jira considering the price difference.
Jira does allow for more customization and can do more ultimately but You Track is not to be trifled with. With a powerfully intuitive UI it can arguably be a better choice for certain companies and individuals alike. They really did a great job.
Read full review Return on Investment OmniFocus keeps our tasks moving forward. Using a free script you can search all your current projects for projects that have no next step assigned to it to ensure nothing falls through the cracks. When we serve our clients, the attention to detail we are able to give them comes from accurate tracking of what we need to deliver. We complete projects 25% faster than before and we can see where the bottlenecks are immediate. We have also been forced to document tasks in a more concrete manner which allows for better execution. Read full review YouTrack is inexpensive and isn't something we question the value of when it comes to renewal The team and our clients have positive things to say about the product. This is often not the case with JIRA in my experience. Some snobbier project managers from other companies will grumble about software like YouTrack because it isn't familiar to them, but this attitude is misleading and unfair as the product is every bit as capable. Read full review ScreenShots