What users are saying about
38 Ratings
20 Ratings
38 Ratings
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Score 9 out of 100
20 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

OmniGraffle

Omnigraffle is great for documentation, mapping, flowcharting, and other technical diagramming scenarios. It's simple enough to bang out a quick illustration and powerful enough to build complex blueprints for complicated technical systems. If you need cross-platform compatibility, though, you're probably better off looking elsewhere. If you want complex integration with data sources (ala Visio's SQL Server integration for shape metadata), OmniGraffle also falls short — but those scenarios are few and far between in my experience.
Jeff Eaton | TrustRadius Reviewer

SmartDraw

I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well.If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
Brad Holliday, PHR, SHRM-CP, CBM, MBA | TrustRadius Reviewer

Pros

OmniGraffle

  • OmniGraffle is fairly simple to use, but the one thing I think it does best is working with curved lines, particularly if you are using some of the available arc templates. Drop an arc onto your page, then tell it the dimensions it needs to be, and viola! Done. Manipulating the arcs is as simple as clicking and dragging offset points.
  • OmniGraffle has also done an excellent job in stirring up the creative minds of many people who create templates and tools to work with OmniGraffle (not that Microsoft hasn't done so either), and managed to get the bulk of those into well organized repositories.
  • What it all boils down to for me is: it just works. One doesn't need to have a computer science degree to work with it either. It is as simple or complex as you want it to be.
Anonymous | TrustRadius Reviewer

SmartDraw

  • Ability to quickly and efficiently create flowcharts and org charts that are pleasing to the eye.
  • Cloud document storage always a plus. Can access work in progress anywhere.
  • Ability to export in multiple formats to fit your needs.
Anonymous | TrustRadius Reviewer

Cons

OmniGraffle

  • There could be more scaffolding to support new users in getting to know how to best use all of the many features and tools it provides.
  • There could be more support for printing. Many of our process flows extend beyond just one page, and OmniGraffle is rather finicky about printing multipage documents.
  • We could use this tool more effectively if there was the ability to have real-time team collaboration. Document handoffs can be a point of missed communication, so it’d be great if we could ever have the option of working together in the same place at the same time.
Anonymous | TrustRadius Reviewer

SmartDraw

  • SmartDraw can still be a bit slow at times. While the ability to create complex charts and and figures that have multiple connecting (and intersecting) lines has improved, there are still some instances where SmartDraw can improve in (i.e.- sometimes I'm forced to freeze lines that I don't want a newly created line to automatically connect to).
  • Restructuring the ribbon to be more user friendly and intuitive could also go a long way. I am not sure why text alignment is all the way to the right of the ribbon on the user interface. It is nearly non-existent when I minimize my window. To me, the functionality in the Design ribbon does not make sense (only because I use PowerPoint and Word on a daily basis). Design is more content creation and editing, sort of like the functionality in the Home ribbon.
  • Creating additional right mouse click shortcut options would also save lots of time. I don't want to have to go to the ribbon every time I need to group or ungroup different sets.
  • Printing and properly adjusting printing is a nightmare. It is not intuitive, manually adjusting only complicates things, and there aren't enough options that allow for properly adjusting your window for printing. Printing functionality is too complex and a real deterrent when attempting to share content with clients.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

OmniGraffle

OmniGraffle 10.0
Based on 1 answer
Best product for my needs on the market
Ash Sharma | TrustRadius Reviewer

SmartDraw

No score
No answers yet
No answers on this topic

Support Rating

OmniGraffle

OmniGraffle 10.0
Based on 2 answers
OmniGraffle is an excellent application for chart and diagrams development. Been using it for a while now and it's a multiple platform application.
Rene Sabillon | TrustRadius Reviewer

SmartDraw

SmartDraw 8.5
Based on 2 answers
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
Trish Kootstra | TrustRadius Reviewer

Alternatives Considered

OmniGraffle

To sum up:
  • use Omnigraffle for diagraming or for quick wireframe drafting
  • use Sketch for more in-depth wireframing that you can then flesh out into a high fidelity mock-up, export assets for production, and integrate with prototyping tools like Proto.io and UXPin.
Matt Railey | TrustRadius Reviewer

SmartDraw

Indigo Studio and Visio were other products used in my department.We chose SmartDraw over Visio on both features and cost.
Cyndi Recker | TrustRadius Reviewer

Return on Investment

OmniGraffle

  • Instrumental in smoothly transitioning a 3rd party development team from designs to requirements.
  • Across cultures, US, Chinese, and Icelandic, OmniGraffle allowed our teams to speak the same language.
  • The depth of the software make some elements that are useful less accessible than they should be.
Kirk Brote | TrustRadius Reviewer

SmartDraw

  • Positive impact - easier to create professional looking drawing and send back and forth to superintendent for editing.
  • Easier to e-mail copies or drawing changes to our customers.
Anonymous | TrustRadius Reviewer

Pricing Details

OmniGraffle

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SmartDraw

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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