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Top Rated
154 Ratings

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

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Top Rated
154 Ratings
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Score 8.3 out of 100
6 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

LMS aspect is extremely strong. The user interface is intuitive and pretty easy to learn even for less tech-oriented teachers and families. Initial set up is extremely cumbersome and needs to be thoroughly planned prior to beginning—there are nuances that will sneak up on you and cause issues if not considered well in advance. An example is setting up your grade plans correctly so you can have report cards appear as you want. Be sure you speak in-depth with your product manager about importing data from your previous SIS and understand what will and will not be imported. It is very difficult to harvest data for analytics and Blackbaud's current analytics package is not as robust as I would like at this point.
Anonymous | TrustRadius Reviewer

ProProfs LMS Software

Well-suited for:
  • Teachers who want to give their quizzes to many students (not just through their own university's LMS).
  • Teachers who don't need something to dazzle their students.
Tom Kenny | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
ProProfs LMS Software
7.6
Course authoring
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
ProProfs LMS Software
7.7
Course catalog or library
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
ProProfs LMS Software
7.7
Player/Portal
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
ProProfs LMS Software
7.7
Learning content
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
ProProfs LMS Software
6.8
Mobile friendly
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
ProProfs LMS Software
8.2
Progress tracking & certifications
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
ProProfs LMS Software
7.3
Assignments
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
ProProfs LMS Software
8.2
Compliance management
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
ProProfs LMS Software
7.7
Learning administration
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
ProProfs LMS Software
6.8
Learning reporting & analytics
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
ProProfs LMS Software
7.7
Social learning
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
ProProfs LMS Software
7.7

Pros

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

  • Customer Support: Overall, the majority of analysts are knowledgeable and helpful. If they are not able to directly help with an issue they will escalate to appropriate departments and keep you informed of progress.
  • Partnerships: While the EMS can act as the whole solution, not all schools fit that mold. K12 Partnerships allow institutions to find the best individual fit while remaining connected via API/SSO, etc.
Anonymous | TrustRadius Reviewer

ProProfs LMS Software

  • User-friendly
  • Actionable data from reporting
Aman Kumar | TrustRadius Reviewer

Cons

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

  • There should be the ability to making changes to the interface to help the visually impaired.
  • The changeover to the Blackbaud ID was unnecessary, consider restoring LDAP.
  • Some of the management interfaces to do tasks in Core are clunky, they could be redesigned to be more clear and streamlined,.
Anonymous | TrustRadius Reviewer

ProProfs LMS Software

  • Haven’t encountered any downside to date.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) 10.0
Based on 3 answers
Meeting our needs. No gaping holes motivating need for change.
JT Amirault | TrustRadius Reviewer

ProProfs LMS Software

No score
No answers yet
No answers on this topic

Support Rating

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) 8.2
Based on 75 answers
So far I have not run into problems with contacting support but have heard that sometimes support is hard to reach or does not give you a helpful solution. Although, to be fair, I have not really asked advanced questions. I feel we need more time with implementation support and it made us felt very nervous about having everything implemented correctly.
Stella Limuel | TrustRadius Reviewer

ProProfs LMS Software

ProProfs LMS Software 7.7
Based on 3 answers
ProProfs has great marketing, a decent product, adequate-to-poor support, and a very under-staffed support team. I've been a steady customer for five years because their quizmaker product is easy to use, and students have a generally positive experience with the quizzes I make.When there are glitches, for example, a quiz is scored incorrectly, I report the glitch, but support doesn't actually fix the grading glitch; instead, a support staff will go to the quiz and manually grade it, then send me an email announcing that the "issue" has been resolved. That's not a resolution. That's a band-aid, and the ProProfs support team doesn't seem willing to dig deeper for a real fix.There have been no visible improvements to the product over 5 years. ProProf quizzes are very Web 2.0, similar to Moodle. Other LMS services I've used, iSpring and Bookwidgets offer cool features like drag-and-drop, but ProProfs doesn't seem interested in keeping up with these enhancements. ProProfs seems satisfied to market to the PC institutional training end-user, not the smartphone individual student end-user. When I make suggestions to ProProfs, I get a boilerplate response that such enhancements are "on our future road map" or some such. I get the feeling that there's no roadmap. Twice we set up appointments so that I could talk with SOMEONE at ProProfs to gauge their sincerity about enhancements and so on, and both times ProProfs did not connect with me. That's a bit suspicious.
Tom Kenny | TrustRadius Reviewer

Alternatives Considered

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

Blackbaud K-12 is very similar. I feel like I would be trading one set of issues for another so it's kind of a wash. We are very much hooked into the Blackbaud website with our Google SSO and Connect5 integrations. It would be difficult for us to transition. That is the main reason I haven't really entertained other web firms
Anonymous | TrustRadius Reviewer

ProProfs LMS Software

ProProfs is the first LMS tool I have used. I am fully satisfied with the features and functionalities.
Vineet Gupta | TrustRadius Reviewer

Return on Investment

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

  • The Enrollment management is a GREAT improvement from using Net Community. It use to take several minutes to set up a contract for one student. Now it is just a couple of minutes.
  • In Admissions the applications just need approval in Net Community it was a big syncing process that took a lot of time.
  • The website is very easy to use with uploading photos and text. It is great that you can have so many styles to apply.
Anonymous | TrustRadius Reviewer

ProProfs LMS Software

  • We are able to develop over 100 online courses for our customers, enabling them to offer online training quickly and be cost efficient at the same time. They are no longer needed to send trainers to train their sales team about the new products or updates.
  • ProProfs LMS has single handed played a crucial role in boosting our business.
  • It is easy to understand and manage. We don’t need to learn or acquire technical knowledge/skills to create our training programs. We are able to embed our own media in these online training courses and also share active links for more in-depth information for the learners.
Edward Smith | TrustRadius Reviewer

Screenshots

Pricing Details

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Editions & Modules

Additional Pricing Details

ProProfs LMS Software

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$79*

* Per Instructor

ProProfs LMS Software Editions & Modules

Edition
BASIC$79
PROFESSIONAL$149
BUSINESS$199
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
    8.1
    ProProfs LMS Software
    7.3

    Likelihood to Renew

    Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
    10.0
    ProProfs LMS Software

    Support Rating

    Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
    8.2
    ProProfs LMS Software
    7.7

    Add comparison