ProProfs LMS Software Reviews

6 Ratings
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Score 7.3 out of 100

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Reviews (1-5 of 5)

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August 13, 2020
Aman Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We used Training Maker for product training of our salespersons. With a pre-made template on the topic, it was easy to get started and get things done as planned. We were able to upload various types of files that made learning more exciting for the team. It was smooth sailing through and through.
  • User-friendly
  • Actionable data from reporting
  • It looks too bland.
  • Needs to add more templates.
ProProfs is fit for all kinds of intensive corporate training like we did for sales. Depending on the quality of the course you build for the purpose, you can leverage the features the LMS offers to come up with a comprehensive L&D solution. It comes handy in situations where you need to ensure transparency, efficiency, and accountability in teaching and learning.
ProProfs deserves the best of the best ratings. It makes learners the prime focus of every step of learning, and that’s the greatest thing about it. Besides, arranging and putting different relevant content together is a walk in the park. Everything is so straightforward. If you look at the customization options, they are equally amazing.
Read Aman Kumar's full review
July 29, 2020
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We deployed ProProfs company-wide for department-specific training. It was flexible enough for each department to customize it to best meet their training requirements. In other words, we were deploying a single software to meet different L&D needs within the same organization. I don’t think anything can be more pleasing than this.
  • Easy to use.
  • Quiz and survey tools.
  • Helpful tech support.
  • Haven’t encountered any downside to date.
The LMS is cut out to meet training needs of any nature and size in different companies. Right from building courses to certification, everything becomes so easy. Since it is web-based, it is suitable for both local and remote training. Small organizations with no IT manpower will find the platform useful as it is hosted in the cloud and entails no software downloads and installations.
There are many tools out there but what is unique about ProProfs is it involves minimal learning curve. That’s one of the things we look for when adopting an application. This is significant considering the fact the tool comes with a large set of features and mastering them could have taken a huge amount of time. Fortunately, it is not so with ProProfs.
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September 19, 2017
Tom Kenny | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
ProProfs LMS is not spectacular, but it gets the job done. Teachers who have made tests in Moodle will find that ProProfs can do everything a Moodle quiz can, except ProProfs will allow you to share your quiz with any user...something that Moodle can't do. (Imagine if you were using the quizzes at different schools, ProProfs makes that easy, while Moodle makes it impossible.)
ProProfs is very intuitive to use. You won't be contacting support trying to figure out how to do stuff. You'll figure it out.
  • It's web-based, so you can make a quiz from any device (PC, Mac, tablet, iPhone, etc...), as long as you have an Internet connection. The benefit of this compared to iSpring's Quiz Maker, which makes you use only their PC-based software to create quizzes, is that ProProfs quizzes can be changed on-the-fly if there's a settings error or if there's a mistake in a quiz. That's very useful when students have trouble accessing a quiz.
  • ProProfs is reasonably-priced for what you get. I pay about $460 per year for ProProfs, while iSpring charges more than twice that.
  • ProProfs makes it very easy to see quiz scores, and shows them in a colorful pie-chart. During a test, I display scores (anonymously) on the screen via the classroom's projector, so students can see how their instantly-graded quiz measures with others' scores. Students like that!
  • ProProfs is very bland-looking, rather Web 1.0. They have a very limited-number of templates, and they are not customizable. If the company is making any money, I think they should try to make it as aesthetically pleasing as possible.
  • ProProfs quizzes are not responsive to devices. A quiz looks exactly the same on an iPhone as it does on a computer screen. Students live in a world where everything they access online is customized to the device they use, but a ProProfs quiz will have small type on an iPhone, and won't allow a zoom by pinching.
  • Uploading images, audio, and video when making a quiz is a time-consuming task. Takes a lot of clicks. And there's no way to see your own library of uploaded stuff, so when you want to use a previously-uploaded image, you can't just find it in your account and attach it, you have to upload the same image every time. It's tedious.
  • Other LMSs I've used in the past year, like BookWidgets and iSpring Quiz Maker have a good deal more variety of question types than ProProfs. For example, you can't touch, drag and drop an answer on a blank from a word bank with a ProProfs quiz. Matching-type questions in ProProfs are limited to drop-down menu choices or radio buttons. There's no HTML5 magic at work.
  • ProProfs support is not bad (response within a day), but they can't explain frequent glitches that occur. Example: Nearly every time a class takes a quiz, there's ONE student who presses "submit" and their answers don't get submitted; instead, the loading circle just keeps rotating and the student panics, and then the student has to press refresh on their web browser, and --sometimes, but not always-- all their responses are erased and they have to take the quiz again. And there's nothing that a teacher can do. It's dreadful. Tell ProProfs about it, and they dodge the bullet because I wasn't able to give them enough info they required (e.g. what kind of phone?, what kind of OS?, what version?, was the device facing North?, etc).
  • ProProfs UI has not changed significantly in the 4 years I've been using them. I get the feeling that they're not trying hard enough.
Well-suited for:

  • Teachers who want to give their quizzes to many students (not just through their own university's LMS).
  • Teachers who don't need something to dazzle their students.
ProProfs has great marketing, a decent product, adequate-to-poor support, and a very under-staffed support team. I've been a steady customer for five years because their quizmaker product is easy to use, and students have a generally positive experience with the quizzes I make.
When there are glitches, for example, a quiz is scored incorrectly, I report the glitch, but support doesn't actually fix the grading glitch; instead, a support staff will go to the quiz and manually grade it, then send me an email announcing that the "issue" has been resolved. That's not a resolution. That's a band-aid, and the ProProfs support team doesn't seem willing to dig deeper for a real fix.

There have been no visible improvements to the product over 5 years. ProProf quizzes are very Web 2.0, similar to Moodle. Other LMS services I've used, iSpring and Bookwidgets offer cool features like drag-and-drop, but ProProfs doesn't seem interested in keeping up with these enhancements. ProProfs seems satisfied to market to the PC institutional training end-user, not the smartphone individual student end-user.
When I make suggestions to ProProfs, I get a boilerplate response that such enhancements are "on our future road map" or some such. I get the feeling that there's no roadmap. Twice we set up appointments so that I could talk with SOMEONE at ProProfs to gauge their sincerity about enhancements and so on, and both times ProProfs did not connect with me. That's a bit suspicious.
Read Tom Kenny's full review
April 10, 2017
Vineet Gupta | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use ProProfs LMS for helping our sales team achieve their targets and also to boost internal collaboration. It has helped us connect better, resolve several business related concerns quickly and helped us build rapport with customers as well.
  • Easy to use
  • Excellent client support team
  • Intuitive and scalable
  • Scope for customization
  • So far, it is going great. No problems faced.
Since our sales team is expanding at a rapid pace, the onboarding process used to be tough. With ProProfs LMS, the onboarding process has become smooth and the new [employees] are better informed about varied happenings in our company.
Read Vineet Gupta's full review
March 16, 2017
Edward Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use ProProfs LMS as an online central hub for all my classes. It offered me the flexibility and ability to create diverse programs and ensure easy communication between teachers, classmates and learners. Apart from offering great classroom experience, I like how this software allows the educators to upload files and ensures that students remain hooked and interested.
  • Our larger projects are easy to manage now.
  • Easy video uploading helps us to entice the learners.
  • I love the fact that I can access the development and performance tracking within the same platform.
  • So, far I don't dislike anything about ProProfs LMS as it has helped me achieve my training goals successfully.
  • I haven’t encountered any problems so far.
  • Would like to see more features on analytics.
If you want to offer online training to learners or eyeing to unveil an online training course of your own, I would say ProProfs LMS is a great place to start. The tool is stable, works uninterrupted and able to support the needs of instructors and learners both perfectly.
Read Edward Smith's full review

ProProfs LMS Software Scorecard Summary

Feature Scorecard Summary

Course authoring (2)
Course catalog or library (2)
Player/Portal (2)
Learning content (2)
Mobile friendly (2)
Progress tracking & certifications (2)
Assignments (2)
Compliance management (2)
Learning administration (2)
Learning reporting & analytics (2)
Social learning (2)

What is ProProfs LMS Software?

ProProfs LMS is a learning management system software that is designed to help instructors create and deliver online training courses. The LMS offers both businesses and educational institutions comprehensive training solutions by allowing them to create online courses, complemented by tests, surveys, polls and even a knowledge base.

ProProfs LMS Software Features

Has featureFacility to create courses using existing learning materials which include videos, PDFs, PPTs and even online content
Has featureAdvanced reporting & learner tracking with SCORM & Tin Can API compliance
Has featureCompatibility with multiple, platforms, devices and browsers
Has featureCustom branding & security, with full data-backup
Has featureSimple and flexible pricing which suits everyone's needs
Has featureFree E-commerce integration: for buying and selling courses & quizzes

ProProfs LMS Software Screenshots

ProProfs LMS Software Videos (2)

ProProfs LMS Software Competitors

ProProfs LMS Software Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms

ProProfs LMS Software Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

ProProfs LMS Software Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is ProProfs LMS Software's best feature?

Reviewers rate Support Rating highest, with a score of 7.7.

Who uses ProProfs LMS Software?

The most common users of ProProfs LMS Software are from Mid-size Companies and the Higher Education industry.