Onclusive Social vs. ZoomSphere

Digimind Social is a fantastic resource for tracking social networks and is an incredibly affordable value for money. It is well worth the money.

Incentivized

ZoomSphere is suited for all companies - from small to big, for one brand or more brands within company. With ZoomSphere you can leverage your social media presence - but you need to use lot of apps ZoomSphere has. I think that ZoomSphere is not suited for company that want to use ZoomSphere for only one purpose, for example content creation and publishing. There are plenty of ways how to use ZoomSphere more complex.

Incentivized

• Digimind Social combines classic social listening techniques (e.g., social media platforms) and gives insights on search.
• Digimind Social provides a high level of customization/flexibility and is very responsive.
• Digimind Social is very user friendly.

• Content Creation and Publishing
• Analytics and Reporting
• Workflow management

Incentivized

• It has exciting functions but its lack of intuitiveness makes it a little late to learn the tool.
• They should provide more information and training material for new users.

Incentivized

• Community Management
• Viewable backlog or product roadmap

Incentivized

It's better than any other social media monitoring tool that we have used - and it provides value for our clients and account teams on many levels

There is always a space for improvement, but overall I see ZoomSphere as a valuable partner and tool for our business on social media. Maybe in a future rest of the apps in tool (community management, social media listening,...) will be on a same level as competitors and we will use only one tool for whole social media management. But if not, ZoomSphere is still awesome for the most of it

Incentivized

Whenever I contacted customer service, I had a great response within minutes. Sometimes was not easy to solve, but somehow we figured it out. I would like to reccommend more proactive communication with clients regarding product roadmap, for example "In 1Q we will launch XY,..." Client should know that before implementation - client can prepare for news, client can test something,...

Incentivized

• Meilleur résultat dans les mentions remontées
• Moins de bruit
• Fonctionnalités additionnelles de meilleure qualité et moins gadget
• Un coût mieux maîtrisé par rapport à notre besoin

[Best results are surfaced

Less noisy

Very high quality, non gimmicky, additional functionality

Better value with respect to our needs]

We see ZoomSphere as a better option than Kontentino. They are almost the same in way you can use the tool, but ZoomSphere has better UI and UX and also customer service. We also know that pricing levels are better with ZoomSphere than Kontentino. But both tools are quite awesome for social media management. Just book a demo, have a trial and you will see by yourself.

Incentivized

• Digimind is a great tool to collect additional insights for brand projects (positioning, value prop etc).
• In some situations Digimind can replace qualitative or quantitative research.

• Possitive effect into measure all awareness effects on social channels
• Time effectiveness
• Faster workflow management and realtime communication

Incentivized