What users are saying about
3 Ratings
1 Ratings
3 Ratings
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Score 5 out of 100
1 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Teamgate CRM

Any SME or mid company that needs to track customers and sales can use this platform
Alexander Taylor | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oncontact
5.2
Teamgate CRM
8.4
Customer data management / contact management
Oncontact
5.0
Teamgate CRM
9.1
Workflow management
Oncontact
4.5
Teamgate CRM
9.1
Territory management
Oncontact
5.0
Teamgate CRM
Opportunity management
Oncontact
5.5
Teamgate CRM
9.1
Integration with email client (e.g., Outlook or Gmail)
Oncontact
9.0
Teamgate CRM
5.5
Contract management
Oncontact
4.0
Teamgate CRM
8.2
Quote & order management
Oncontact
4.0
Teamgate CRM
Interaction tracking
Oncontact
4.5
Teamgate CRM
9.1
Channel / partner relationship management
Oncontact
5.0
Teamgate CRM
9.1

Customer Service & Support

Oncontact
3.7
Teamgate CRM
9.1
Case management
Oncontact
5.5
Teamgate CRM
Call center management
Oncontact
4.5
Teamgate CRM
Help desk management
Oncontact
1.0
Teamgate CRM
9.1

Marketing Automation

Oncontact
8.5
Teamgate CRM
Lead management
Oncontact
8.0
Teamgate CRM
Email marketing
Oncontact
9.0
Teamgate CRM

CRM Project Management

Oncontact
9.0
Teamgate CRM
8.2
Task management
Oncontact
9.0
Teamgate CRM
9.1
Reporting
Oncontact
9.0
Teamgate CRM
7.3

CRM Reporting & Analytics

Oncontact
8.7
Teamgate CRM
8.5
Forecasting
Oncontact
9.0
Teamgate CRM
9.1
Pipeline visualization
Oncontact
8.0
Teamgate CRM
9.1
Customizable reports
Oncontact
9.0
Teamgate CRM
7.3

Customization

Oncontact
5.0
Teamgate CRM
7.9
Custom fields
Oncontact
4.5
Teamgate CRM
9.1
Custom objects
Oncontact
4.5
Teamgate CRM
7.3
Scripting environment
Oncontact
4.0
Teamgate CRM
API for custom integration
Oncontact
7.0
Teamgate CRM
7.3

Security

Oncontact
10.0
Teamgate CRM
9.1
Single sign-on capability
Oncontact
10.0
Teamgate CRM
9.1
Role-based user permissions
Oncontact
10.0
Teamgate CRM
9.1

Social CRM

Oncontact
7.0
Teamgate CRM
Social data
Oncontact
7.0
Teamgate CRM
Social engagement
Oncontact
7.0
Teamgate CRM

Integrations with 3rd-party Software

Oncontact
7.0
Teamgate CRM
Marketing automation
Oncontact
7.0
Teamgate CRM

Platform

Oncontact
8.0
Teamgate CRM
5.5
Mobile access
Oncontact
8.0
Teamgate CRM
5.5

Pros

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Teamgate CRM

  • Integration with SMS gateway and Mailchimp is fantastic
  • Great looking dashboard and graphics
  • So easy to use and customise even I could do it
Alexander Taylor | TrustRadius Reviewer

Cons

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Teamgate CRM

  • Could do with the ability to customise the dashboard with your own fields.
Alexander Taylor | TrustRadius Reviewer

Likelihood to Renew

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Teamgate CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Teamgate CRM

When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.
Alexander Taylor | TrustRadius Reviewer

Return on Investment

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

Teamgate CRM

  • The amount of time we have free now, due to having everything organised with the platform is phenomenal
Alexander Taylor | TrustRadius Reviewer

Screenshots

Oncontact

Pricing Details

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Oncontact Editions & Modules

Additional Pricing Details

Teamgate CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Teamgate CRM Editions & Modules

Edition
Starter$111
Professional$291
Enterprise$491
  1. user/ month
Additional Pricing Details
There is a 20% discount when billed annually

Rating Summary

Likelihood to Recommend

Oncontact
5.0
Teamgate CRM
9.1

Likelihood to Renew

Oncontact
10.0
Teamgate CRM

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