What users are saying about
3 Ratings
1 Ratings
3 Ratings
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Score 5 out of 100
1 Ratings
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Score 7 out of 100

Likelihood to Recommend

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Womply

It is best suited if you want to try and achieve more reviews of your business. It is also good if you do not want to take time responding to reviews. By the same token, it is less appropriate when auto-response is turned on. If there is a negative review, it is better to address it in person, as there may be a specific customer service issue that a computer response is not going to understand.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oncontact
5.2
Womply
Customer data management / contact management
Oncontact
5.0
Womply
Workflow management
Oncontact
4.5
Womply
Territory management
Oncontact
5.0
Womply
Opportunity management
Oncontact
5.5
Womply
Integration with email client (e.g., Outlook or Gmail)
Oncontact
9.0
Womply
Contract management
Oncontact
4.0
Womply
Quote & order management
Oncontact
4.0
Womply
Interaction tracking
Oncontact
4.5
Womply
Channel / partner relationship management
Oncontact
5.0
Womply

Customer Service & Support

Oncontact
3.7
Womply
Case management
Oncontact
5.5
Womply
Call center management
Oncontact
4.5
Womply
Help desk management
Oncontact
1.0
Womply

Marketing Automation

Oncontact
8.5
Womply
Lead management
Oncontact
8.0
Womply
Email marketing
Oncontact
9.0
Womply

CRM Project Management

Oncontact
9.0
Womply
Task management
Oncontact
9.0
Womply
Reporting
Oncontact
9.0
Womply

CRM Reporting & Analytics

Oncontact
8.7
Womply
Forecasting
Oncontact
9.0
Womply
Pipeline visualization
Oncontact
8.0
Womply
Customizable reports
Oncontact
9.0
Womply

Customization

Oncontact
5.0
Womply
Custom fields
Oncontact
4.5
Womply
Custom objects
Oncontact
4.5
Womply
Scripting environment
Oncontact
4.0
Womply
API for custom integration
Oncontact
7.0
Womply

Security

Oncontact
10.0
Womply
Single sign-on capability
Oncontact
10.0
Womply
Role-based user permissions
Oncontact
10.0
Womply

Social CRM

Oncontact
7.0
Womply
Social data
Oncontact
7.0
Womply
Social engagement
Oncontact
7.0
Womply

Integrations with 3rd-party Software

Oncontact
7.0
Womply
9.0
Marketing automation
Oncontact
7.0
Womply
9.0

Platform

Oncontact
8.0
Womply
Mobile access
Oncontact
8.0
Womply

Pros

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Womply

  • Invites credit card users to leave a review.
  • Alerts me when a review has been made.
  • It can also provide an automated response on the rated website.
Anonymous | TrustRadius Reviewer

Cons

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Womply

  • The automated responses to ratings are a too mechanical in response.
  • There is not a lot of direct follow up with me as a user.
  • It would be helpful if a person at Womply would put together a monthly review and opportunities that we might be missing out on.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Womply

No score
No answers yet
No answers on this topic

Alternatives Considered

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Womply

No answers on this topic

Return on Investment

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

Womply

  • There are no hard numbers but we do average 3-4 reviews per week when it used to be 1 or 2 a month.
  • More ratings, especially positive, helps reflect on our business model and are good for us to see how we are really doing with customers.
Anonymous | TrustRadius Reviewer

Pricing Details

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Womply

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

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