OneDesk vs. Trello
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
OneDesk | Score8 out of 10 | N/A | OneDesk, from the company of the same name in Montreal, combines Help Desk & Project Management software into a single application. The solution includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow the user to serve customers while working on projects in the same platform. | $55 per month |
Trello | Score8.2 out of 10 | N/A | Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control. | $6 per month per user |
| OneDesk | Trello | |||||||||||||||
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| Editions & Modules |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | For any number of user licences, you can choose to pay the monthly price and cancel at any time. If you would like to pay annually in advance, we thank you by giving you 2 months free per year. | A discount is offered for annual billing and for larger numbers of users. | ||||||||||||||
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| OneDesk | Trello | |
|---|---|---|
| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 97% Would buy again 104 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 99% Delivers good value for the price 94 Answers | |
| Happy with the feature set | ||
No answers on this topic | 99% Happy with the feature set 106 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 98% Lived up to sales and marketing promises 63 Answers | |
| Implementation went as expected | ||
No answers on this topic | 100% Implementation went as expected 83 Answers | |
| OneDesk | Trello | ||||||||||||||||||||||||||||||||||||||||||||||
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| Project Management |
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| Professional Services Automation |
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| OneDesk | Trello | |
|---|---|---|
| Small Businesses | Any.do Score8 out of 10 | Any.do Score8 out of 10 |
| Medium-sized Companies | KanbanFlow Score7.3 out of 10 | KanbanFlow Score7.3 out of 10 |
| Enterprises | Microsoft To Do Score7.9 out of 10 | Microsoft To Do Score7.9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| OneDesk | Trello | |
|---|---|---|
| Likelihood to Recommend | - | 9.3 |
| Likelihood to Renew | - | 9.9 |
| Usability | - | 9.3 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | - | 9.9 |
| In-Person Training | - | 10.0 |
| Implementation Rating | - | 8.0 |
| Configurability | - | 5.0 |
| Product Scalability | - | 10.0 |
| Vendor post-sale | - | 10.0 |
| OneDesk | Trello | |
|---|---|---|
| Likelihood to Recommend | No answers on this topic |
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| Pros | No answers on this topic |
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| Cons | No answers on this topic |
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| Likelihood to Renew | No answers on this topic |
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| Usability | No answers on this topic |
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| Reliability and Availability | No answers on this topic |
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| Performance | No answers on this topic |
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| Support Rating | No answers on this topic |
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| In-Person Training | No answers on this topic |
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| Implementation Rating | No answers on this topic |
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| Alternatives Considered | No answers on this topic |
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| Scalability | No answers on this topic |
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| Professional Services | No answers on this topic |
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| Return on Investment | No answers on this topic |
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| ScreenShots | OneDesk Screenshots |











