What users are saying about

OneSpan Sign Formerly eSignLive vs SigningHub

OneSpan Sign
37 Ratings
SigningHub
2 Ratings

OneSpan Sign

37 Ratings
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Score 9 out of 100

Based on 37 reviews and ratings

SigningHub

2 Ratings
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Score 8 out of 100

Based on 2 reviews and ratings

Attribute Ratings

  • OneSpan Sign is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.1

OneSpan Sign

91%
34 Ratings
8.0

SigningHub

80%
1 Rating

Likelihood to Renew

8.5

OneSpan Sign

85%
7 Ratings

SigningHub

N/A
0 Ratings

Usability

9.1

OneSpan Sign

91%
1 Rating

SigningHub

N/A
0 Ratings

Support Rating

7.9

OneSpan Sign

79%
6 Ratings

SigningHub

N/A
0 Ratings

Online Training

9.1

OneSpan Sign

91%
1 Rating

SigningHub

N/A
0 Ratings

Likelihood to Recommend

OneSpan Sign

It is an absolute necessity for a large global organization, as there are a lot of documents, invoices, and contracts traveling from one location to another in order to get signed. This entails undue delay, courier expenses, and wastes a lot of paper as well. Also, with clients spanning across the globe, it becomes imperative, as we have seen unfortunate delays affecting productivity happening due to the delay in signature formalities not being completed on time.

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Yamini Pandey | TrustRadius Reviewer
Yamini Pandey
View all 34 answers on this topic

SigningHub

SigningHub worked well for me for collecting digital signatures on contracts from independent contractors. It's well suited for both small businesses (like mine) and bigger businesses since you can create a specific workflow for each sort of document you upload. It's also great for storing the signed and master documents. However, it may not be appropriate in certain industries with specific data security rules. Check with the regulators of your industry before using (lawyers, I'm talking to you...)

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Robin Bull | TrustRadius Reviewer
Robin Bull
View all 1 answers on this topic

Pros

OneSpan Sign

  • Customize the product as per our brand guidelines so that it integrates seamlessly with all our existing systems
  • Customer support is really efficient and well informed
  • It provides complete audit trails embedded within the document which helps us track if the document has gotten corrupted during the workflow

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Tapan Jain | TrustRadius Reviewer
Tapan Jain
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SigningHub

  • You can add individual documents for each person that needs to sign something.
  • You can upload documents you use over and over and prep them within SigningHub.
  • You can allow SigningHub to store them and you can download copies if needed.
  • You're notified by email when the signing process is complete.
  • You can limit the amount of time that the signor will have access to the document.
  • You can create a workflow for each document.

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Robin Bull | TrustRadius Reviewer
Robin Bull
View all 1 answers on this topic

Cons

OneSpan Sign

  • One area, usage reports can be improved, where customers can compare and audit easily
  • eSign went through different acquisitions from Silanis, Vasco, and now OneSpan which makes it difficult to reference in our internal documentation
  • Some technical offerings to allow simple integration with different systems

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Khalid Jabr | TrustRadius Reviewer
Khalid Jabr
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SigningHub

  • I found setting up a workflow for each different document a little confusing.
  • I'd get errors from time to time when prepping a document. This usually happened when I was inserting a date field or a signature field (which are fairly important fields for contracts).
  • The one time I needed help and contacted the company, the representative made me feel like I was dumb.

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Robin Bull | TrustRadius Reviewer
Robin Bull
View all 1 answers on this topic

Pricing Details

OneSpan Sign

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$240 per year per user

OneSpan Sign Editions & Modules

On-premise Edition
EnterpriseCall for Pricing
  1. none
SaaS Edition
Free Trial$01
Professionnal$202
EnterpriseCall for pricing3
  1. Free for 30 Days
  2. Per User per Month
  3. Contract
Modules
Print DriverFree
  1. none
Additional Pricing Details
—

SigningHub

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

—

SigningHub Editions & Modules

—
Additional Pricing Details
Cloud service plans are user-based or signature-based. SigningHub is also available for on-premise use or for private cloud hosting.

Likelihood to Renew

OneSpan Sign

OneSpan Sign 8.5
Based on 7 answers
I don't see any reasons to change as their solution covers all my need for now. I could make even more integrations but that might be something that I will do down the road. I'm used to working with the interface and my data is all there as well.

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Anonymous | TrustRadius Reviewer
Verified User
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SigningHub

No score
No answers yet
No answers on this topic

Support Rating

OneSpan Sign

OneSpan Sign 7.9
Based on 6 answers
The product is so well designed and built that we rarely need to reach out to customer service. But we have reached out to them in case of downtime, and we have always gotten a satisfactory response. We never had to follow up, as customer service executives were very responsible.

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Yamini Pandey | TrustRadius Reviewer
Yamini Pandey
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SigningHub

No score
No answers yet
No answers on this topic

Alternatives Considered

OneSpan Sign

DocuSign was probably one of the alternatives but to be honest we just did not evaluate alternatives at all. We were simply happy to integrate easily with an approved (by our financial institution) eSign product. We just moved from the POC to a "That's a go" decision given the fact the "price per volume" was reasonable.

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Andre Masson | TrustRadius Reviewer
Andre Masson
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SigningHub

I've used DocuSign and Adobe Acrobat DC in the past. DocuSign is nice because it easily integrates into Word, but it's also a bit pricey for a small business who may not use it all that much. Acrobat is great for signatures, but documents signed are stored on your own hard drive. Whereas, they're stored on SigningHub's end

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Robin Bull | TrustRadius Reviewer
Robin Bull
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Return on Investment

OneSpan Sign

  • It has done what we got it for. It has made it much easier for our advisers to do business with clients in remote areas.
  • It has significantly reduced the time that it used to take to open a new account.

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Hamza Syed | TrustRadius Reviewer
Hamza Syed
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SigningHub

  • It was very affordable for a small business. I could use it for unlimited documents for a very modest monthly fee.
  • It could handle an unlimited number of documents.
  • Document retrieval is easy.

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Robin Bull | TrustRadius Reviewer
Robin Bull
View all 1 answers on this topic

Screenshots

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