OneStream vs. QuickBooks Desktop Pro

Financial Planning / Forecasting, People Planning, and Financial Close and Consolidation are well suite while we are still evaluating GL Account Reconciliations and other solutions available via the Solution Exchange. Overall, we believe OneStream is going to allow us to "get out of excel" and perform Global Consolidation in the system

Incentivized

For a small business, QuickBooks Desktop Pro is great! For a larger, more complex business, another system may be more beneficial. We actually run multiple businesses on QuickBooks Desktop Pro, but all are very small. The help feature is sometimes so beneficial, and sometimes it seems like you just can't get the right answer and need to find a workaround - but this is usually for more complex issues.

• Consolidation of Group Results across 600 Entities
• Flexibility of Reporting through Dashboard Reporting Suite and Excel Interface
• Ability to create Bespoke Models for specific requirements. (Ifrs15/16/BC/DC/Payroll, Covenance Reporting, etc.)
• Singular Cube for One source of the Truth
• Customisable Maintenance Platform to facilitate high growth strategy

• It is easy to manage and adjust inventory on hand.
• It is easy to make reports and customize them to your needs.
• We also use it to pay our employees directly.
• It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.

Incentivized

• Journal copy feature would be good to have
• The Excel Add in is limited to only one application. Would be good to have the ability to pull from say Dev and Prod so side by side comparisons could be done
• Better interface to handle metadata changes

• QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
• QuickBooks Desktop Pro does not have 2FA.
• QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.

Incentivized

Currently we are using OneStream with people 80 - 100 to load the PL, BS , Forecast budget and People Planning. OneStream give us more visibility on trend and way forward thinking. Thanks to OneStream for the tool which helps the business in growing way. Thinking of innovation OneStream is right path.

Incentivized

I'd love to keep using it, and do intend to - though we've not been pleased with price increases over the past several years. In fact, we used to subscribe to the payroll service, but QuickBooks priced themselves out of reach for us, so we discontinued that. Currently, pricing would be the primary reason for NOT renewing, if we didn't.

Incentivized

Overall usability as an end-user is very easy. There are more people in the system getting information now than the prior platform used. People are gathering their information quicker as well. From an administrator standpoint, there are fewer glitches and issues than the prior platform. This is very good.

Incentivized

The set up was quite easy. I took some online training causes, and figured our the rest pretty quickly. The only issue I had during the implementation process was it was very hard to change some of the GL Account name to reflect the needs of a non-profit organization, such as Net Assets. At the end I had to scratch what I did, and used the existing formats that the third-party bookkeeping firm shared. Everything else is simple and easy to manage and implement.

Incentivized

I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software

Incentivized

OneStream support is focused on the infrastructure. Which means mainly when there issues with accessing to the system, they will be able to help. When the question is to much leaning towards functional it really becomes billable. The other issue is that the response time is not optimal. There is a lot of pingpong of messages and the time between the message can sometimes be long. Sometimes this result into a simple ticket to be taking days before it is closed.

Incentivized

They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.

Incentivized

Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.

onestream offers a range of training. I have attended a number of trainings. During the trainings a vast amount of information is discussed. The trainings also include exercises. The speed of the training is pretty high. When reviewing the training material afterwards, I found that the material is not complete as reference as it relies also very much on the verbal explanation and elaboration.

Incentivized

We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.

Incentivized

OneStream is the overall clear winner against HFM. There are a few things HFM does better (a couple things in Smart View), but it just doesn't have as much capability. The single, integrated platform that OneStream is provides a massive upgrade from HFM.

Incentivized

We tried switching from QuickBooks Desktop Pro to QuickBooks Online, but there were a lot of issues and bugs so we ultimately decided to stay with Desktop Pro. Unfortunately, we are losing a lot of Online Banking capabilities on 5/31 as we have an older version of QB, but we plan to stick with Desktop Pro. In terms of invoicing, SaaSOptics beats QuickBooks in almost all aspects as it's all automated and takes seconds to create and send invoices. However, SaaSOptics is not really a full ERP program so it wouldn't serve us as a main bookkeeping software like QB.

Incentivized

• Customers have moved from multiple EPM systems as well as multiple EPM applications to OneStream.
• Their ROI has been quite high as lesser admins are required, no need to move data back & forth, no need for an additional dashboarding / BI tool, once a user is on OneStream can leverage it for more than 50+ use cases at no additional license cost.
• Automation, direct integration, scheduling, complex calculation capabilities, all help to further improve ROI and free up the time for the team to do value-adding tasks.
• Last but not the least is the confidence on the numbers is much higher.

• Training time is low compared to other accounting packages
• It was difficult to adapt to DCAA requirements, [which] required [the] hiring of [a] special consultant for that
• QuickBooks Desktop Pro is a standard for small companies and makes it easy to hire bookkeepers

Incentivized