TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Opensend

    Score9.8 out of 10
    Small Businesses (1-50 employees)
    Opensend is a SaaS data platform that helps website owners identify their anonymous visitors, even if they don't make purchases or fill out forms. This enables brands to retarget unknown web visitors through various channels (email, ads, postal) to increase conversions.

    $500

    per month per seat

    SAS 360 Plan

    Score8.9 out of 10
    N/AFormerly SAS Marketing Operations Management, a solution to integrate and manage all marketing processes for greater consistency, efficiency and effectiveness – from marketing strategy development and planning to content creation, campaign execution and post-campaign analysis.N/A
    Pricing
    OpensendSAS 360 Plan
    Editions & Modules
    Tier 1 - Direct to Consumer
    $500
    per month 2,000+ emails, 10-50k monthly visitors
    Tier 2 - Direct to Consumer
    $1000
    per month 4,300+ emails, 50-150k monthly visitors
    Tier 3 - Direct to Consumer
    $2000
    per month 9,500+ emails, 100-300k monthly visitors
    Tier 1 - Business to Business
    $5,988
    per month 1,000 Contacts per month
    Enterprise - Direct to Consumer or Business to Business
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    OpensendSAS 360 Plan
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpensendSAS 360 Plan
    Considered Both Products
    Opensend
    No answer on this topic
    SAS
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    12 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Best Alternatives
    OpensendSAS 360 Plan
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    FullContact
    Score8 out of 10
    monday marketer (discontinued)
    Score10 out of 10
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    Adobe Marketing Cloud
    Score9.3 out of 10
    Enterprises
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    Adobe Marketing Cloud
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpensendSAS 360 Plan
    Likelihood to Recommend
    9.7
    (12 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.7
    (12 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.2
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Data Sources
    -
    (0 ratings)
    9.0
    (1 ratings)
    Professional Services
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpensendSAS 360 Plan
    Likelihood to Recommend
    Opensend
    Opensend is a very trusted data partner that identifies anonymous visitors to your site so that you can re-engage them. We were unaware just how much untapped revenue was just sitting on our site with our current site's traffic and it was extremely eye opening for us. Since installation we have added over 69k emails to our list and generated over $200k in revenue, all with this simple set-it-and-forget-it tool.
    Read full review
    SAS
    No answers on this topic
    Pros
    Opensend
    • Implementation was incredibly easy, and their team did most of the work for us.
    • Team is very communicative and always willing to jump on a call to help with questions.
    • The team is also very knowledgeable and listens to my concerns while offering great suggestions.
    • The team is not overly pushy to add additional features.
    Read full review
    SAS
    • Create and manage a detailed plan for a marketing campaign: when you create detailed project plans and then task and role levels, SAS Marketing Operations Management (SAS MOM) makes it easier to coordinate between projects with very little, if any, issues.
    • Share, reuse and leverage existing marketing assets: Like some marketing tools, SAS MOM allows you to create and reuse assets across various channels.
    • Manage project collaboration and execution: You are allowed to set up a workflow that helps move processes along without having to manage each step of the project.
    Incentivized
    Read full review
    Cons
    Opensend
    • Their algorithm for profile engagement could be improved. Sometimes the overall engagement of profiles sent from Opensend is rather low (to be expected). They've been great about resolving that problem, so it's really a non-issue.
    Read full review
    SAS
    • It would be good to have a Storyboard feature to summarize and tie together some of the dashboard metrics.
    • Missing feature: Hubspot CRM integration.
    Incentivized
    Read full review
    Usability
    Opensend
    Super easy to use and implement, great customer support, the quality of the emails that Opensend provides is much higher than that of their competitors, which helps with deliverability and revenue. IT also makes sure that we aren't sending emails to unengaged users. I've tried all of the platforms of this kind, and Opensend is the best one!
    Incentivized
    Read full review
    SAS
    No answers on this topic
    Alternatives Considered
    Opensend
    I've selected Opensend between others because they're unique in their own dashboard and also the ways of identifying potential leads. It helps us clarify how big of an audience we have and also the content we're consistently posting/promoting. It's really good overall
    Incentivized
    Read full review
    SAS
    No answers on this topic
    Return on Investment
    Opensend
    • Delivers Incremental Value Through Enhanced Email Collection
    • Enables Us To Manage Down Paid Spend With Larger Owned Audiences
    • Easy Setup Negates The Need To Involve Dev and IT Teams, Saving Valuable Internal Resource Time
    Read full review
    SAS
    No answers on this topic
    ScreenShots