Opensend vs. Streamsend (discontinued)

Opensend is great for businesses trying to build their contact list and gain a little extra revenue. It's great for small teams that aren't looking to take on a huge project to get a new service up and running, but want a great partner to help them get things going, and will be a helpful partner going forward.

I believe this service is best suited for companies who wish to be sending newsletters or any information that is delivered via text. If you are focused primarily on sending images, you are better off uploading your own template

Incentivized

• Implementation was incredibly easy, and their team did most of the work for us.
• Team is very communicative and always willing to jump on a call to help with questions.
• The team is also very knowledgeable and listens to my concerns while offering great suggestions.
• The team is not overly pushy to add additional features.

• Organized layouts to complete all your newsletter, Eblast and Evite needs
• Reporting was accurate and detailed for providing a strength and weakness per campaign
• List building was easy to upload and easy to organize

Incentivized

• Their algorithm for profile engagement could be improved. Sometimes the overall engagement of profiles sent from Opensend is rather low (to be expected). They've been great about resolving that problem, so it's really a non-issue.

• The tools for creating the marketing piece could be updated a bit. There are not any layouts available that are particularly laid out for our industry. We focus on imagery rather than text, and we don't need a newsletter format.
• It has been challenging for me to connect our social media sites to marketing pieces in the past. I feel like this could be done with more ease.

Incentivized

A lot of times if a product is working, switching and trying something new with affect productivity. Everyone knows how to use Streamsend and it's not broke, so why fix it?

Incentivized

Super easy to use and implement, great customer support, the quality of the emails that Opensend provides is much higher than that of their competitors, which helps with deliverability and revenue. IT also makes sure that we aren't sending emails to unengaged users. I've tried all of the platforms of this kind, and Opensend is the best one!

Incentivized

Opensend is a set-it-and-forget-it money making machine that runs 24/7 in the backend. If we really wanted to, we could have just installed it and forgotten about it, but once we started seeing the results we realized we could be doing a lot more with this tool. Thankfully Opensend has that same approach and mindset for their own product and that's a major factor for why we have stayed with them.

Honestly, I actually prefer MailChimp above the rest. It has a modern approach and utilizes what's trending in today's world. There is more direct customization and social media integration through following and sharing. Tracking and reporting was very visual and customized/designed in a way for our clients to understand

Incentivized

• ROI for the first 3 months was achieved in the first month
• ROI expanded beyond the channel as it also reduced our remarketing costs and optimized our ads

• Brand awareness.
• Company messaging.
• Communication campaigns, seasonal advertising.

Incentivized