TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Opensend

    Score9.8 out of 10
    Small Businesses (1-50 employees)
    Opensend is a SaaS data platform that helps website owners identify their anonymous visitors, even if they don't make purchases or fill out forms. This enables brands to retarget unknown web visitors through various channels (email, ads, postal) to increase conversions.

    $500

    per month per seat

    Streamsend (discontinued)

    Score7 out of 10
    N/AStreamsend was an email marketing software solution acquired by J2 Global in late 2017, and since discontinued.N/A
    Pricing
    OpensendStreamsend (discontinued)
    Editions & Modules
    Tier 1 - Direct to Consumer
    $500
    per month 2,000+ emails, 10-50k monthly visitors
    Tier 2 - Direct to Consumer
    $1000
    per month 4,300+ emails, 50-150k monthly visitors
    Tier 3 - Direct to Consumer
    $2000
    per month 9,500+ emails, 100-300k monthly visitors
    Tier 1 - Business to Business
    $5,988
    per month 1,000 Contacts per month
    Enterprise - Direct to Consumer or Business to Business
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    OpensendStreamsend (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpensendStreamsend (discontinued)
    Considered Both Products
    Opensend
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    12 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Best Alternatives
    OpensendStreamsend (discontinued)
    Small Businesses
    FullContact
    Score8 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    No answers on this topic
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpensendStreamsend (discontinued)
    Likelihood to Recommend
    9.7
    (12 ratings)
    7.9
    (5 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    6.9
    (5 ratings)
    Usability
    9.7
    (12 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.2
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpensendStreamsend (discontinued)
    Likelihood to Recommend
    Opensend
    Opensend is a very trusted data partner that identifies anonymous visitors to your site so that you can re-engage them. We were unaware just how much untapped revenue was just sitting on our site with our current site's traffic and it was extremely eye opening for us. Since installation we have added over 69k emails to our list and generated over $200k in revenue, all with this simple set-it-and-forget-it tool.
    Read full review
    Discontinued Products
    The best scenarios would be email marketing campaigns such as eBlasts, Evites and newsletter/notifications. I believe Streamsend would be less appropriate for overall branding campaign and strategy.
    Incentivized
    Read full review
    Pros
    Opensend
    • Implementation was incredibly easy, and their team did most of the work for us.
    • Team is very communicative and always willing to jump on a call to help with questions.
    • The team is also very knowledgeable and listens to my concerns while offering great suggestions.
    • The team is not overly pushy to add additional features.
    Read full review
    Discontinued Products
    • Streamsend reports allows us to see who is opening our email blasts and it even pinpoints how many viewers then go onto look at our social media sites and website.
    • Streamsend allows you to go back and review past email blasts. This prevents me from creating marketing material similar to what I have done in the past.
    • The site shows you who's email address was undeliverable. This helps me to weed out any old e-mails or individuals who requested to block the blasts.
    Incentivized
    Read full review
    Cons
    Opensend
    • Their algorithm for profile engagement could be improved. Sometimes the overall engagement of profiles sent from Opensend is rather low (to be expected). They've been great about resolving that problem, so it's really a non-issue.
    Read full review
    Discontinued Products
    • Easier ability to delete old subscriber lists.
    • Notification when emails for the month are running low.
    Incentivized
    Read full review
    Likelihood to Renew
    Opensend
    No answers on this topic
    Discontinued Products
    The renewal process is easy and doesn't require much thought. Our accounting team already has Streamsend as an approved vendor. We are happy with Streamsend and how it works. Switching email systems would require training and a learning curve that will be difficult to schedule in a busy department. The quality and reliability of Streamsend is something our team and attorneys trust.
    Incentivized
    Read full review
    Usability
    Opensend
    Super easy to use and implement, great customer support, the quality of the emails that Opensend provides is much higher than that of their competitors, which helps with deliverability and revenue. IT also makes sure that we aren't sending emails to unengaged users. I've tried all of the platforms of this kind, and Opensend is the best one!
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Opensend
    I've selected Opensend between others because they're unique in their own dashboard and also the ways of identifying potential leads. It helps us clarify how big of an audience we have and also the content we're consistently posting/promoting. It's really good overall
    Incentivized
    Read full review
    Discontinued Products
    I do not like the Constant Contact interface at all, and find Streamsend to be a modern and suitable alternative to the popular MailChimp.
    Incentivized
    Read full review
    Return on Investment
    Opensend
    • Delivers Incremental Value Through Enhanced Email Collection
    • Enables Us To Manage Down Paid Spend With Larger Owned Audiences
    • Easy Setup Negates The Need To Involve Dev and IT Teams, Saving Valuable Internal Resource Time
    Read full review
    Discontinued Products
    • I saw an impact on our ROI when using Streamsend for our weekly newsletters, since we used them as a redirect back to our website for new business
    • The only negative impact I can think of would be the loss of some our registrants through our email database. Some thought that we sent out Eblasts and newsletters to frequently.
    • It did help with faster lead conversion as we saw higher traffic and visitors to our website through direct click-through from our email campaigns
    Incentivized
    Read full review
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