CloudAlly by OpenText vs. Spanning Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudAlly by OpenText
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
CloudAlly, now from Opentext, which acquired CloudAlly parent company Zix in December, 2021, aims to offer an easy and reliable backup solution for leading online services such as Office365, Google Apps, Box and Salesforce. CloudAlly subscriptions include: - Unlimited secure Amazon S3 storage and unlimited retention of daily archives - Archive storage in Amazon’s U.S., E.U. or Australia Data Centers - One-click non-destructive…
$2
user, month
Spanning Backup
Score 9.2 out of 10
N/A
Spanning, a Kaseya company, is a provider of backup and recovery for SaaS applications including G Suite, Salesforce and Office 365.N/A
Pricing
CloudAlly by OpenTextSpanning Backup
Editions & Modules
SharePoint Online and OneDrive backups for Business
$2
user, month
Backup Box for Business and Enterprise
$2
user, month
Gmail Backup
$2
user, month
Yahoo! Mail Backup
$2
user, month
IMAP Backup
$2
user, month
Amazon DynamoDB and SimpleDB Backups
$2
user, month
office-365-backup
$3
user, month
Google Apps Backup
$3
user, month
Salesforce Backup
$3
user, month
No answers on this topic
Offerings
Pricing Offerings
CloudAlly by OpenTextSpanning Backup
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CloudAlly by OpenTextSpanning Backup
Top Pros
Top Cons
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CloudAlly by OpenTextSpanning Backup
Small Businesses
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Score 9.1 out of 10
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Score 9.1 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
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Score 9.7 out of 10
Druva Data Resiliency Cloud
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Enterprises
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Score 9.7 out of 10
Druva Data Resiliency Cloud
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Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudAlly by OpenTextSpanning Backup
Likelihood to Recommend
10.0
(1 ratings)
9.8
(8 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
CloudAlly by OpenTextSpanning Backup
Likelihood to Recommend
OpenText
CloudAlly is a great backup for Salesforce and Box that is cloud based for a reasonable monthly/annual cost. Thankfully, we have rarely had to use our backups, but the service has been very reliable. It is less appropriate if you are not storing a lot in any of the platforms that they backup
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Kaseya
Spanning Backup for G Suite is great for businesses or schools who want peace of mind that important data in Google Drive are backed up and easy to restore. It should not be used to backup your servers/etc as the backup and restore process is not THAT quick. Not slow, but not the quickest.
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Pros
OpenText
  • Backup Services
  • Salesforce Backup
  • Box Backup
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Kaseya
  • Set it and forget it. Easy set up and it runs daily behind the scenes.
  • Restore holds record relationships.
  • Restore can merge records easily.
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Cons
OpenText
  • User interface could be easier to use
  • Backups in Salesforce could be easier to view
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Kaseya
  • Administrative users can backup multiple accounts at one time, but can only restore one account at a time.
  • Management console navigation opens additional tabs, but I believe they are working to improve that.
  • It would be nice to be able to delete emails and files from user accounts from within Spanning instead of having to login to Google as the user.
  • Google Forms meta-data is not able to be restored to other accounts.
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Usability
OpenText
No answers on this topic
Kaseya
The web console is easy to use.
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Support Rating
OpenText
No answers on this topic
Kaseya
I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.
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Alternatives Considered
OpenText
We chose CloudAlly because it had both Box and Salesforce as backup options so we were able to only setup one service, rather than two. The price point is also much better than OwnBackup, which was our second option. I like Skyvia for importing data, but their interface is not as easy to use.
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Kaseya
Spanning Backup for G Suite backs up Google Drive files and Unitrends is used for more VM infrastructure.
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Return on Investment
OpenText
  • Extra layer of protection on our data
  • Ability to retrieve past data if an issue occurs
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Kaseya
  • Allowed us to restore our data various times with minimal costs
  • Gives us great piece of mind with the regular scheduled backing up
  • Pretty simple to set up and configure. Easy integration with SFDC
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ScreenShots

CloudAlly by OpenText Screenshots

Screenshot of Your ally in the cloudScreenshot of Screenshot of Simple upfront pricing with no hidden fee's