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OpenText Core Email Encryption vs. Trend Micro Email Security

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Email Encryption

    Score9.6 out of 10
    N/AWebroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.N/A

    Trend Micro Email Security

    Score7.3 out of 10
    N/ATrend Micro Email Security stops phishing, ransomware, and BEC attacks, and uses an optimum blend of cross-generational threat techniques, like machine learning, sandbox analysis, data loss prevention (DLP), and other methods to stop email threats. The solution connects with other Trend Micro security layers to share threat intelligence and provide central visibility of threats across the organization. Trend Micro Email Security protects Microsoft Exchange, Microsoft Office 365, Gmail, and other…N/A
    Pricing
    OpenText Core Email EncryptionTrend Micro Email Security
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Core Email EncryptionTrend Micro Email Security
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Core Email EncryptionTrend Micro Email Security
    Considered Both Products
    OpenText
    No answer on this topic
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    OpenText Core Email EncryptionTrend Micro Email Security
    Secure Email Gateway
    Comparison of Secure Email Gateway features of OpenText Core Email Encryption and Trend Micro Email Security
    Feature
    OpenText Core Email Encryption
    -
    Ratings
    Trend Micro Email Security
    8.4
    7 Ratings
    0% below category average
    Anti-malware00 Ratings8.07 Ratings
    Customizability00 Ratings9.07 Ratings
    Data Loss Protection00 Ratings9.05 Ratings
    Threat Detection00 Ratings8.07 Ratings
    Sandboxing00 Ratings7.06 Ratings
    End-to-End Encryption00 Ratings9.06 Ratings
    Management Tools00 Ratings9.07 Ratings
    Best Alternatives
    OpenText Core Email EncryptionTrend Micro Email Security
    Small Businesses
    Paubox Email Suite
    Score9 out of 10
    Sophos Email
    Score9.1 out of 10
    Medium-sized Companies
    DataMotion
    Score9.6 out of 10
    Sophos Email
    Score9.1 out of 10
    Enterprises
    DataMotion
    Score9.6 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Core Email EncryptionTrend Micro Email Security
    Likelihood to Recommend
    7.4
    (105 ratings)
    9.0
    (7 ratings)
    Likelihood to Renew
    8.5
    (6 ratings)
    9.0
    (1 ratings)
    Usability
    8.9
    (100 ratings)
    8.0
    (2 ratings)
    Availability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.7
    (6 ratings)
    5.0
    (1 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.6
    (8 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText Core Email EncryptionTrend Micro Email Security
    Likelihood to Recommend
    OpenText
    Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!
    Read full review
    Trend Micro
    PRO: all companies that need an antispam, antivirus. It should not be activated if it is not possible to deactivate the anti-spam provided by the provider.
    you have to check the in/out of the mail a few days to verify false positives and manage the rules.
    CONS: It is too expensive for small companies, it's better to use services offered by the mail provider.
    Read full review
    Pros
    OpenText
    • Zix scans outbound emails for personal financial information and encrypts accordingly.
    • Zix scans outbound emails for health information and encrypts accordingly.
    • Zix has an easy end-user interface enabling users to release false-positive encrypted emails without encryption and requiring the end-user to leave an explanation for why the email was released without encryption, therefore, leaving an audit trail.
    • Zix was very easy to implement on our email domain with a few clicks of the mouse.
    Incentivized
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    Trend Micro
    • Trend Micro Email Security provides, among email Encryption and it's really helpful to protect the email from hackers.
    • It's very easy to sync with Microsoft™ Office™ 365, just one click to install.
    • Total cloud based security system so it's doesn't affect system memory, with very less memory space it could run very smoothly.
    Incentivized
    Read full review
    Cons
    OpenText
    • There are so many functions available, I'm not sure if the deficiencies we see are actually with Zix or our lack of knowledge. So this in itself is a weakness.
    • Zix has had a lot of issues recently with outages. They've been remedied quickly, but there have been quite a few.
    Incentivized
    Read full review
    Trend Micro
    • It would be great if there was a structure where users would approve or rate their own mails.
    • Outlook add-in would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
    Incentivized
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    Trend Micro
    The product really does everything it can and offers it very simply. In other words, after using it for many years like us, it feels as if the email system could not exist without Trend Micro Email Security. Using email in a corporate structure without this or any other product is the job of brave people.
    Incentivized
    Read full review
    Usability
    OpenText
    From an admin side I believe that the portals need to be combined into one main web based portal. This would make it easier to access for admins when setting up policies and trying to view reports. That is the one area I would say Zix is not so easy to use. However, for the end user I believe the product is great as they really have little involvement.
    Incentivized
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    Trend Micro
    Overall, Trend Micro Email Security does what is designed to do, however, it can be a bit frustrating tweaking the policies to get them just right due to the vagueness of some of the levels of protection available for some of the features (e.g., scales that range from "Low" to "Highest")
    Incentivized
    Read full review
    Reliability and Availability
    OpenText
    The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
    Incentivized
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    Trend Micro
    No answers on this topic
    Performance
    OpenText
    there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
    Incentivized
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    Trend Micro
    No answers on this topic
    Support Rating
    OpenText
    I give it the high rating due to the fact support will be rarely needed. Zix documentation is pretty solid, clear, and helpful. When contacted, Zix did a good job in resolving the issues and we were able to move forward without any issues on the zix side. The app is easy to use, and again requires little support.
    Incentivized
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    Trend Micro
    As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.
    Incentivized
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    In-Person Training
    OpenText
    The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
    Incentivized
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    Trend Micro
    No answers on this topic
    Online Training
    OpenText
    The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
    Incentivized
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    Trend Micro
    No answers on this topic
    Implementation Rating
    OpenText
    Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
    Incentivized
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    Trend Micro
    No answers on this topic
    Alternatives Considered
    OpenText
    We wanted something that was common in our industry so our clients and partners would understand it. We also wanted an email encryption system that was policy-based so our users didn't have to do anything to ensure private information was well-protected. Zix fits the bill in both instances.
    Incentivized
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    Trend Micro
    I think Trend Micro Email Security gave us the best price along with the best overall features. We felt more comfortable using the Email Security along with the other Trend Micro products. It keeps our environment safe and has been a great way to help our end users through email issues. I would defiantly recommend this Trend Micro Email Security product to IT professionals a like.
    Read full review
    Scalability
    OpenText
    It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
    Incentivized
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    Trend Micro
    No answers on this topic
    Return on Investment
    OpenText
    • We've saved potentially millions of dollars in compliance fines by using Zix. The amount of HIPAA information that gets sent by email is staggering and prior to deploying Zix we were unprotected. The level of assurance and auditing trail is awesome and provides incredible value.
    • While many email users were at first inconvenienced they've come to appreciate the protection they received from the service because people often make mistakes when sending emails about the sensitivity of the information they are sharing they feel they have a safety net with Zix that is keeping them out of harm's way.
    Incentivized
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    Trend Micro
    • eliminating the threat before it enters the organization makes the network more secure
    • You don't have to check all PCs when a user clicks on a fake link because the email is delete before.
    • eliminate spam and ads
    Read full review
    ScreenShots