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OpenText Core Email Encryption vs. Zscaler Data Security

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Email Encryption

    Score9.6 out of 10
    N/AWebroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.N/A

    Zscaler Data Security

    Score8.4 out of 10
    N/AZscaler Data Security is a cloud-delivered platform built to safeguard an organization's sensitive data. It locates sensitive data, understands its risk exposure, and secures sensitive data across the web, email, workloads, private apps, and BYOD endpoints.N/A
    Pricing
    OpenText Core Email EncryptionZscaler Data Security
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Core Email EncryptionZscaler Data Security
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Core Email EncryptionZscaler Data Security
    Considered Both Products
    OpenText
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    16 Answers
    Features
    OpenText Core Email EncryptionZscaler Data Security
    Data Preparation
    Comparison of Data Preparation features of OpenText Core Email Encryption and Zscaler Data Security
    Feature
    OpenText Core Email Encryption
    -
    Ratings
    Zscaler Data Security
    7.7
    13 Ratings
    6% below category average
    Data Encryption00 Ratings7.713 Ratings
    Best Alternatives
    OpenText Core Email EncryptionZscaler Data Security
    Small Businesses
    Paubox Email Suite
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    DataMotion
    Score9.6 out of 10
    Forcepoint DLP
    Score8.5 out of 10
    Enterprises
    DataMotion
    Score9.6 out of 10
    Forcepoint DLP
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Core Email EncryptionZscaler Data Security
    Likelihood to Recommend
    7.4
    (105 ratings)
    7.9
    (19 ratings)
    Likelihood to Renew
    8.5
    (6 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (100 ratings)
    7.5
    (19 ratings)
    Availability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.7
    (6 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.6
    (8 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText Core Email EncryptionZscaler Data Security
    Likelihood to Recommend
    OpenText
    Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!
    Read full review
    Zscaler
    Great for network DLP, web, and endpoint monitoring. DSPM data discovery works well for key structured and unstructured data sources. An area for improvement is simplifying the interface into a single pane for reviewing incidents and making it part of the tooling, rather than a separate module with a fee (incident receiver).
    Incentivized
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    Pros
    OpenText
    • Zix scans outbound emails for personal financial information and encrypts accordingly.
    • Zix scans outbound emails for health information and encrypts accordingly.
    • Zix has an easy end-user interface enabling users to release false-positive encrypted emails without encryption and requiring the end-user to leave an explanation for why the email was released without encryption, therefore, leaving an audit trail.
    • Zix was very easy to implement on our email domain with a few clicks of the mouse.
    Incentivized
    Read full review
    Zscaler
    • If the policy is set correctly, it identifies DLP (Data Loss Prevention).
    • Scanning zip files to find executables works really well.
    Incentivized
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    Cons
    OpenText
    • There are so many functions available, I'm not sure if the deficiencies we see are actually with Zix or our lack of knowledge. So this in itself is a weakness.
    • Zix has had a lot of issues recently with outages. They've been remedied quickly, but there have been quite a few.
    Incentivized
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    Zscaler
    • The DLP dictionary functions need to be expanded upon, such as matching all regex patterns with any phrases and vice versa. The only way to do this today is to create two dictionaries and then use an engine to combine them; however, this approach loses the ability to utilize proximity.
    • Regex does not support lookaheads.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
    Incentivized
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    Zscaler
    No answers on this topic
    Usability
    OpenText
    From an admin side I believe that the portals need to be combined into one main web based portal. This would make it easier to access for admins when setting up policies and trying to view reports. That is the one area I would say Zix is not so easy to use. However, for the end user I believe the product is great as they really have little involvement.
    Incentivized
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    Zscaler
    Zscaler Data Protection is a complete solution for protecting your valuable data. No matter whether the data resides at your on-prem, cloud, or any workload or at the data center, Zscaler has a foolproof mechanism to protect it at any cost with zero tolerance. Also, Zscaler Data Protection has a perfect UI for deploying, managing, and maintaining our different kinds of environments. (e.g., On-Prem or Hybrid).
    Incentivized
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    Reliability and Availability
    OpenText
    The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
    Incentivized
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    Zscaler
    No answers on this topic
    Performance
    OpenText
    there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
    Incentivized
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    Zscaler
    No answers on this topic
    Support Rating
    OpenText
    I give it the high rating due to the fact support will be rarely needed. Zix documentation is pretty solid, clear, and helpful. When contacted, Zix did a good job in resolving the issues and we were able to move forward without any issues on the zix side. The app is easy to use, and again requires little support.
    Incentivized
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    Zscaler
    No answers on this topic
    In-Person Training
    OpenText
    The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
    Incentivized
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    Zscaler
    No answers on this topic
    Online Training
    OpenText
    The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
    Incentivized
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    Zscaler
    No answers on this topic
    Implementation Rating
    OpenText
    Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
    Incentivized
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    Zscaler
    No answers on this topic
    Alternatives Considered
    OpenText
    We wanted something that was common in our industry so our clients and partners would understand it. We also wanted an email encryption system that was policy-based so our users didn't have to do anything to ensure private information was well-protected. Zix fits the bill in both instances.
    Incentivized
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    Zscaler
    Thought about deploying zero trust cloud within our environment, but we are still in the early stages of our digital transformation projects. Still evaluating current options, but we knew Zscaler Data Security took a strict approach to data, so that's what we wanted to evaluate.
    Incentivized
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    Scalability
    OpenText
    It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
    Incentivized
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    Zscaler
    No answers on this topic
    Return on Investment
    OpenText
    • We've saved potentially millions of dollars in compliance fines by using Zix. The amount of HIPAA information that gets sent by email is staggering and prior to deploying Zix we were unprotected. The level of assurance and auditing trail is awesome and provides incredible value.
    • While many email users were at first inconvenienced they've come to appreciate the protection they received from the service because people often make mistakes when sending emails about the sensitivity of the information they are sharing they feel they have a safety net with Zix that is keeping them out of harm's way.
    Incentivized
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    Zscaler
    • It has had a positive impact on protection of intellectual property
    • It had a negative impact on us as tenant to tenant connectivity needs to get better.
    • Positive news in how it integrates with our identity provider
    Incentivized
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    ScreenShots