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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eDOCS

    Score6 out of 10
    N/AOpenText eDOCS is presented as a light-footprint, cost-effective and highly-flexible enterprise content management (ECM) solution for Legal, Corporate Legal, Public Sector and Professional Service organizations and corporate law departments. eDOCS aims to ensure sensitive work product is securely managed throughout the content lifecycle, while remaining easily accessible for day-to-day operations, to enable users to deliver exceptional enterprise content services to their clients.N/A

    Verizon Cloud Portfolio

    Score7 out of 10
    N/AThe Verizon Cloud is a cloud storage solution, integrating technologies from CloudSwitch (acquired in 2011).N/A
    Pricing
    eDOCSVerizon Cloud Portfolio
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    eDOCSVerizon Cloud Portfolio
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    eDOCSVerizon Cloud Portfolio
    Considered Both Products
    OpenText
    No answer on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    eDOCSVerizon Cloud Portfolio
    Enterprise Content Management
    Comparison of Enterprise Content Management features of eDOCS and Verizon Cloud
    Feature
    eDOCS
    8.6
    7 Ratings
    6% above category average
    Verizon Cloud
    -
    Ratings
    Content capture & imaging8.85 Ratings00 Ratings
    File sync, storage & archiving8.67 Ratings00 Ratings
    Document management9.27 Ratings00 Ratings
    Records management9.17 Ratings00 Ratings
    Content search & retrieval9.17 Ratings00 Ratings
    Enterprise content collaboration8.26 Ratings00 Ratings
    Content publishing & creation8.37 Ratings00 Ratings
    Security, risk management & information governance8.17 Ratings00 Ratings
    Contract lifecycle management8.66 Ratings00 Ratings
    Automated workflows8.17 Ratings00 Ratings
    Artificial intelligence8.34 Ratings00 Ratings
    Mobile support8.67 Ratings00 Ratings
    Integration8.87 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of eDOCS and Verizon Cloud
    Feature
    eDOCS
    -
    Ratings
    Verizon Cloud
    6.9
    2 Ratings
    19% below category average
    Video files00 Ratings7.42 Ratings
    Audio files00 Ratings5.62 Ratings
    File search00 Ratings6.72 Ratings
    Device sync00 Ratings8.02 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of eDOCS and Verizon Cloud
    Feature
    eDOCS
    -
    Ratings
    Verizon Cloud
    6.8
    2 Ratings
    24% below category average
    User and role management00 Ratings7.02 Ratings
    File organization00 Ratings7.02 Ratings
    Device management00 Ratings6.32 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of eDOCS and Verizon Cloud
    Feature
    eDOCS
    -
    Ratings
    Verizon Cloud
    7.4
    2 Ratings
    16% below category average
    Performance00 Ratings7.72 Ratings
    Reliability00 Ratings7.02 Ratings
    Best Alternatives
    eDOCSVerizon Cloud Portfolio
    Small Businesses
    Egnyte
    Score9.3 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eDOCSVerizon Cloud Portfolio
    Likelihood to Recommend
    8.1
    (7 ratings)
    7.0
    (2 ratings)
    User Testimonials
    eDOCSVerizon Cloud Portfolio
    Likelihood to Recommend
    OpenText
    My team and I have benefited positively from the work of this platform. Our content and any data that is created during the project implementation process are securely stored in a safe storage space. Documents are arranged well to enhance faster identification during the time of reference. It provides cloud-based based backup support to minimize file losses. It is best suited to the electronic data management suite.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    I think this service works very well for me, but I have been a Verizon customer for almost 15 years. If you are someone who hops carriers it may not be the best fit. I also like that you can easily use it with all of your employees regardless if they prefer Android or Apple phones. (Whereas using Apple's or Google's services may not work seamlessly for all phones.) I think it still has room for improvement, and sometimes I worry about the longevity of utilization due to the nature of cell phone carriers constantly changing prices, plans, and every option under the sun to make a buck that we could be very screwed in the future if Verizon does something stupid (because historically, they all have)
    Incentivized
    Read full review
    Pros
    OpenText
    • Secure.
    • Accessibility.
    • User experience.
    • Ease of use.
    • One stop solution for all types of file/data storage.
    • Can be accessed via mobile, tablet, laptops.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • Auto-Sync of files or contacts to the cloud that are chosen to be auto-synced.
    • Has the ability to turn off auto-sync and allow only manual sync.
    • Stores files and contacts in the cloud for later recovery in case of a data loss.
    Incentivized
    Read full review
    Cons
    OpenText
    • Their learning services could improve
    • The cloud management isn't the best in the market
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • The home screen shows a little bit of everything, but being a control freak, I would like to be able to customize it. (Granted, it would most likely have most of the same elements, but, for example, I don't need photos scrolling across the top. I'd rather have buttons like quick links to jump directly to what I want or to see a further bird's eye view of the content.
    • I like receiving notifications that a back-up is complete, but I would like to be able to set what other notifications are and aren't allowed to push to my phone.
    • I have set Verizon Cloud to back up on wifi OR using the data network. But if you are using wifi while doing a content restore and you lose that connection, either by leaving the building or the local wifi dropping out momentarily, the entire content restore will stop and need to be restarted. This can be very frustrating.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    Microsoft SharePoint is a simpler alternative for OpenText eDOCS. It can be used for the same objectives, i.e. to share and manage content, search for information, and collaborate across business areas. Integration with other applications and platforms can be rather limited, in comparison to OpenText eDOCS, but the interface can be considered cleaner than the one of OpenText.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    All of the others provide more free storage. Verizon should out best or at least equal the best when you are already a Verizon data subscriber. It seems that by not doing this that they want to "nickle-and-dime" their already loyal customer base
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • Pros: providing secure application so that we do not worry about security perspective much.
    • Pros : Ease of use.
    • Pros : Accessible via mobile, tablets, cloud, laptops.
    • Cons: Complex.
    • Cons : Pricing can be improved.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • Thus far is has been a positive experience, and has saved a lot of man hours of both employees who replaced their phones to the IT department trying to help them put everything back no longer needs to go through a lengthy process.
    • The cost of this option is a bit higher than I'd like. I think Verizon is a little too proud of a product that every company is now starting to offer.
    • There is a free version with limited space, so at least trying it out to see how it will fit with your needs isn't much of a risk.
    Incentivized
    Read full review
    ScreenShots