OpenText - enterprise document management system
March 05, 2022

OpenText - enterprise document management system

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with OpenText eDOCS

Open Text eDOCS is an enterprise content management system that is used in my organization. It is a complete document management system enabling holistic content management - from searching and storing to organising. It is easy to integrate with other platforms and applications, like Microsoft Office Suite (Word, Excel, Powerpoint, Outlook emails).

Pros

  • Integration with a multitude of platforms.
  • Enhance productivity.
  • Provide effective security controls.

Cons

  • User interface.
  • Speed.
  • Integration with other platforms.
  • Access on a need-to-know-basis.
  • Comprehensive audit trail.
  • Improve resilience.
  • Economies of scale.
Microsoft SharePoint is a simpler alternative for OpenText eDOCS. It can be used for the same objectives, i.e. to share and manage content, search for information, and collaborate across business areas. Integration with other applications and platforms can be rather limited, in comparison to OpenText eDOCS, but the interface can be considered cleaner than the one of OpenText.

Do you think OpenText eDOCS delivers good value for the price?

Not sure

Are you happy with OpenText eDOCS's feature set?

Yes

Did OpenText eDOCS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of OpenText eDOCS go as expected?

I wasn't involved with the implementation phase

Would you buy OpenText eDOCS again?

Yes

OpenText eDOCS can work well with a lot of content to be managed. It is a complete document management system that is most useful when integrated with other platforms and applications. It requires an investment of money and time, but this finally pays off in terms of efficiency, security, and enhanced audit trail.

OpenText eDOCS Feature Ratings

Enterprise Content Management
7.7
File sync, storage & archiving
8
Document management
8
Records management
8
Content search & retrieval
7
Enterprise content collaboration
7
Content publishing & creation
8
Security, risk management & information governance
8
Contract lifecycle management
8
Automated workflows
8
Mobile support
7
Integration
8

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