What users are saying about
4 Ratings
11 Ratings
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Score 9 out of 100
4 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

TigerText

TigerText is helpful to an extent. I know my messages and photos are secure, which protects patient information, but it is difficult for them to use the program with me, and I rely on constant communication to provide services.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

OpenText Hightail
8.3
TigerText
5.4
Task Management
OpenText Hightail
8.2
TigerText
4.5
Scheduling
OpenText Hightail
7.6
TigerText
5.0
Workflow Automation
OpenText Hightail
8.0
TigerText
6.0
Mobile Access
OpenText Hightail
7.9
TigerText
9.0
Search
OpenText Hightail
9.2
TigerText
7.0
Visual planning tools
OpenText Hightail
8.9
TigerText
4.0
Gantt Charts
OpenText Hightail
TigerText
2.0

Communication

OpenText Hightail
7.8
TigerText
6.1
Notifications
OpenText Hightail
8.0
TigerText
8.0
Discussions
OpenText Hightail
8.4
TigerText
8.0
Integrates with Gmail and Google Hangouts
OpenText Hightail
7.0
TigerText
5.0
Integrates with Outlook
OpenText Hightail
7.6
TigerText
6.0
Chat
OpenText Hightail
TigerText
8.0
Surveys
OpenText Hightail
TigerText
3.0
Internal knowledgebase
OpenText Hightail
TigerText
7.0
Integrates with GoToMeeting
OpenText Hightail
TigerText
4.0

File Sharing & Management

OpenText Hightail
8.6
TigerText
8.5
Versioning
OpenText Hightail
7.9
TigerText
6.0
Video files
OpenText Hightail
9.3
TigerText
8.0
Audio files
OpenText Hightail
9.3
TigerText
8.0
Document collaboration
OpenText Hightail
9.7
TigerText
10.0
Access control
OpenText Hightail
8.3
TigerText
9.0
Advanced security features
OpenText Hightail
9.1
TigerText
9.0
Integrates with Google Drive
OpenText Hightail
6.8
TigerText
9.0
Device sync
OpenText Hightail
8.0
TigerText
9.0

Pros

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

TigerText

  • The product works great on its own.
  • There is a free trail version that you can use to test if the product will work for your needs.
  • Installation is quite easy on the device as well.
Joshua Horne | TrustRadius Reviewer

Cons

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

TigerText

  • Tiger Text can be difficult to install
  • Not user friendly
  • Needs 2 apps on your phone to work
Anonymous | TrustRadius Reviewer

Support Rating

OpenText Hightail

No score
No answers yet
No answers on this topic

TigerText

TigerText 9.0
Based on 1 answer
Support has been top-notch. The only additional recommendation that I'd give is to create video walkthroughs of some of the basic functionality. That would have gotten us up and operating much faster than having to poke around with the product--it was a sort of trial-and-error.
Anonymous | TrustRadius Reviewer

Alternatives Considered

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

TigerText

This stacks up well against its competitors because this is what is mostly used in the hospitals today. So when students have use and experience with this program, they are ready when they come across it in the real world job. We feel that this experience is invaluable and helps students fit into their positions better when they go into their work environments.
Joshua Horne | TrustRadius Reviewer

Return on Investment

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

TigerText

  • Helps to improve communication
  • Helps to maintain confidentiality
  • Helps to improve efficiency of communication
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

TigerText

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

TigerText Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

OpenText Hightail
9.3
TigerText
8.9

Support Rating

OpenText Hightail
TigerText
9.0

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