OpenText MBPM vs. OCI API Management

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.

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Oracle API Manager is well suited in a business or company that make use of Apis to facilitate access of backend services and data sources by the staff or customers or both. It is also imported in situations where all actions in a system need to be attributed to specific users.

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• Complex routing of tasks based on calculated criteria
• Linking between tasks and accessing relevant information
• Organising, scheduling and prioritising
• Different views for different people

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• API Manager allows for REST and SOAP API's to be easily created and tracked
• API Manager allows for only certain people/applications to use the API (does this thru a subscriber service it provides)
• It also publishes the API's it is tracking so developers can easily know what interfaces already exist.
• The monitoring ability is a nice feature. The admin person can easily see how and where the APIs are currently being used

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• The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
• Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
• One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.

• Absence of Role-Based Access. A finer grain control on what type of users can call certain API Endpoints is needed.
• Performance with third-party databases isn't as fast as using Oracle Database.
• Long learning curve. Although Oracle API Manager provides performance and a vast deal of features, a certain level of expertise is required to effectively make use of them.

There are other products that seem to be a better fit for future initiatives.

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Although it is intuitive to use it does require training

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Great customer service for an API support related query

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We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.

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Oracle API Manager is much easier to learn and understand then IBM Data Power Gateway and IBM API Connect. We selected Oracle API Manager in our company because to have a good intuitive interface with drag and drop features and because beginners and easily get up to speed to use this tool.

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• The development of the ticketing system has enabled us to greatly improve customer relationships
• The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
• Management information from the system has improved decision making

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• Oracle API Manager supports both REST & SOAP API's.
• Secure and attributable connection to back-end services and data sources. In addition to creating API's for querying data, you can also create API endpoints that can manipulate the data in the back-end databases.
• Although Oracle API Manager provides performance and a vast deal of features, to start with it is really important you train your people working on development, deployment and administrators to effectively use Oracle API Manager.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info