What users are saying about
16 Ratings
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Score 7.2 out of 100
6 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

OpenText MBPM

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
Anonymous | TrustRadius Reviewer

Mitratech TAP Workflow Automation

From my few months of using the tool, I believe the tool would be best suited for Legal Ops (Contracting) & Procurement. Maybe even in competitive bidding (strategic sourcing: eg RFP & RFX). The tool may be less appropriate for Payment Processing/Collecting.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

OpenText MBPM
6.9
Mitratech TAP Workflow Automation
Dashboards
OpenText MBPM
7.8
Mitratech TAP Workflow Automation
Standard reports
OpenText MBPM
9.0
Mitratech TAP Workflow Automation
Custom reports
OpenText MBPM
4.0
Mitratech TAP Workflow Automation

Process Engine

OpenText MBPM
7.3
Mitratech TAP Workflow Automation
Process designer
OpenText MBPM
8.2
Mitratech TAP Workflow Automation
Process simulation
OpenText MBPM
7.2
Mitratech TAP Workflow Automation
Business rules engine
OpenText MBPM
9.0
Mitratech TAP Workflow Automation
SOA support
OpenText MBPM
6.0
Mitratech TAP Workflow Automation
Process player
OpenText MBPM
7.0
Mitratech TAP Workflow Automation
Support for modeling languages
OpenText MBPM
8.0
Mitratech TAP Workflow Automation
Form builder
OpenText MBPM
6.8
Mitratech TAP Workflow Automation
Model execution
OpenText MBPM
6.2
Mitratech TAP Workflow Automation

Collaboration

OpenText MBPM
7.5
Mitratech TAP Workflow Automation
Social collaboration tools
OpenText MBPM
7.5
Mitratech TAP Workflow Automation

Content Management Capabilties

OpenText MBPM
6.0
Mitratech TAP Workflow Automation
Content management
OpenText MBPM
6.0
Mitratech TAP Workflow Automation

Pros

OpenText MBPM

  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
Peter Green | TrustRadius Reviewer

Mitratech TAP Workflow Automation

  • Creating a user community and sharing knowledge of automation best practices.
  • Easy to use form and workflow builder.
  • Responsive and knowledgeable technical team.
Tamara Cook | TrustRadius Reviewer

Cons

OpenText MBPM

  • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
  • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
  • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
Eden Mack | TrustRadius Reviewer

Mitratech TAP Workflow Automation

  • Adding form fields can be quite tedious as it has to be added to every stage/relationship.
  • It's difficult to remember where a certain condition/formula sits.
  • I wish the workflow itself can be exported for presentation/demo/documentation purposes.
  • I wish there was a way for more than one admin to configure the tool at the same time.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

OpenText MBPM

OpenText MBPM 8.0
Based on 4 answers
There are other products that seem to be a better fit for future initiatives.
Matt Temple | TrustRadius Reviewer

Mitratech TAP Workflow Automation

No score
No answers yet
No answers on this topic

Usability

OpenText MBPM

OpenText MBPM 9.0
Based on 1 answer
Although it is intuitive to use it does require training
Harish Rajput | TrustRadius Reviewer

Mitratech TAP Workflow Automation

No score
No answers yet
No answers on this topic

Support Rating

OpenText MBPM

OpenText MBPM 10.0
Based on 1 answer
Great customer service for an API support related query
Harish Rajput | TrustRadius Reviewer

Mitratech TAP Workflow Automation

No score
No answers yet
No answers on this topic

Alternatives Considered

OpenText MBPM

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
Anonymous | TrustRadius Reviewer

Mitratech TAP Workflow Automation

Autodesk selected TAP because of its ability to handle more complex workflows. We vetted a lot of "light" automation solutions but wanted a tool that was flexible enough to handle our more extensive use cases.
Tamara Cook | TrustRadius Reviewer

Return on Investment

OpenText MBPM

  • The development of the ticketing system has enabled us to greatly improve customer relationships
  • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
  • Management information from the system has improved decision making
Peter Green | TrustRadius Reviewer

Mitratech TAP Workflow Automation

  • The tool hasn't rolled out yet so we cannot speculate the positive/negative impacts quite yet. However, I know it'll free up a lot of time for risk subject matter experts to gather vendor risk data for critical/high-risk vendors. From a negative standpoint, it may significantly delay the procurement process for purchases if due diligence is triggered and/or there's pushback from vendors.
Anonymous | TrustRadius Reviewer

Pricing Details

OpenText MBPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mitratech TAP Workflow Automation

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OpenText MBPM
7.2
Mitratech TAP Workflow Automation
7.3

Likelihood to Renew

OpenText MBPM
8.0
Mitratech TAP Workflow Automation

Usability

OpenText MBPM
9.0
Mitratech TAP Workflow Automation

Support Rating

OpenText MBPM
10.0
Mitratech TAP Workflow Automation

Implementation Rating

OpenText MBPM
10.0
Mitratech TAP Workflow Automation

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