16 Ratings
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Score 7.2 out of 100
12 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

OpenText MBPM

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
Anonymous | TrustRadius Reviewer

WorkFusion Intelligent Automation Cloud

WorkFusion Intelligent Automation Cloud is well suited for processes with large volume and high handling time.The processes need to be rule based for maximum benefits.This tool is good for processes which involve high document processing.Processes which are dependent on SAP are good suitors for WorkFusion Intelligent Automation Cloud as it has supported SAP automation from its early stages.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

OpenText MBPM
6.9
WorkFusion Intelligent Automation Cloud
Dashboards
OpenText MBPM
7.8
WorkFusion Intelligent Automation Cloud
Standard reports
OpenText MBPM
9.0
WorkFusion Intelligent Automation Cloud
Custom reports
OpenText MBPM
4.0
WorkFusion Intelligent Automation Cloud

Process Engine

OpenText MBPM
7.3
WorkFusion Intelligent Automation Cloud
Process designer
OpenText MBPM
8.2
WorkFusion Intelligent Automation Cloud
Process simulation
OpenText MBPM
7.2
WorkFusion Intelligent Automation Cloud
Business rules engine
OpenText MBPM
9.0
WorkFusion Intelligent Automation Cloud
SOA support
OpenText MBPM
6.0
WorkFusion Intelligent Automation Cloud
Process player
OpenText MBPM
7.0
WorkFusion Intelligent Automation Cloud
Support for modeling languages
OpenText MBPM
8.0
WorkFusion Intelligent Automation Cloud
Form builder
OpenText MBPM
6.8
WorkFusion Intelligent Automation Cloud
Model execution
OpenText MBPM
6.2
WorkFusion Intelligent Automation Cloud

Collaboration

OpenText MBPM
7.5
WorkFusion Intelligent Automation Cloud
Social collaboration tools
OpenText MBPM
7.5
WorkFusion Intelligent Automation Cloud

Content Management Capabilties

OpenText MBPM
6.0
WorkFusion Intelligent Automation Cloud
Content management
OpenText MBPM
6.0
WorkFusion Intelligent Automation Cloud

Pros

OpenText MBPM

  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
Peter Green | TrustRadius Reviewer

WorkFusion Intelligent Automation Cloud

  • The tool is absolutely free so you can go through all the given activities and try some basic modules and integrate them in your manual tasks.
  • It has covered the most intense automation i. e. Excel brilliantly.
Anonymous | TrustRadius Reviewer

Cons

OpenText MBPM

  • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
  • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
  • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
Eden Mack | TrustRadius Reviewer

WorkFusion Intelligent Automation Cloud

  • I miss more integration with 3rd party tools.
  • When the tool shows an error it is difficult to identify what it would be.
  • OCR does not function as expected all the time.
Wladimir Corrêa | TrustRadius Reviewer

Likelihood to Renew

OpenText MBPM

OpenText MBPM 8.0
Based on 4 answers
There are other products that seem to be a better fit for future initiatives.
Matt Temple | TrustRadius Reviewer

WorkFusion Intelligent Automation Cloud

No score
No answers yet
No answers on this topic

Usability

OpenText MBPM

OpenText MBPM 9.0
Based on 1 answer
Although it is intuitive to use it does require training
Harish Rajput | TrustRadius Reviewer

WorkFusion Intelligent Automation Cloud

No score
No answers yet
No answers on this topic

Support Rating

OpenText MBPM

OpenText MBPM 10.0
Based on 1 answer
Great customer service for an API support related query
Harish Rajput | TrustRadius Reviewer

WorkFusion Intelligent Automation Cloud

WorkFusion Intelligent Automation Cloud 7.0
Based on 1 answer
I have given a rating of 7 as I have used this tool and have received good support from the product owners in terms of cost, feasibility and technical requirements. Moreover the product has evolved since its introduction and it is now competing with other major players in the market in a very short span of time.
Anonymous | TrustRadius Reviewer

Alternatives Considered

OpenText MBPM

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
Anonymous | TrustRadius Reviewer

WorkFusion Intelligent Automation Cloud

As stated in the good points of the tool, WorkFusion merges two UiPath and Automation Anywhere features in a very winning way.
Anonymous | TrustRadius Reviewer

Return on Investment

OpenText MBPM

  • The development of the ticketing system has enabled us to greatly improve customer relationships
  • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
  • Management information from the system has improved decision making
Peter Green | TrustRadius Reviewer

WorkFusion Intelligent Automation Cloud

  • The customer has been very satisfied with the results presented with the tool.
  • Because of this result, our company has a beneficial financial return because the customer is tempted to ask for more results using the tool.
Anonymous | TrustRadius Reviewer

Pricing Details

OpenText MBPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WorkFusion Intelligent Automation Cloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OpenText MBPM
7.2
WorkFusion Intelligent Automation Cloud
7.5

Likelihood to Renew

OpenText MBPM
8.0
WorkFusion Intelligent Automation Cloud

Usability

OpenText MBPM
9.0
WorkFusion Intelligent Automation Cloud

Support Rating

OpenText MBPM
10.0
WorkFusion Intelligent Automation Cloud
7.0

Implementation Rating

OpenText MBPM
10.0
WorkFusion Intelligent Automation Cloud

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