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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText SendSecure

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    XM SendSecure, now from OpenText (acquired March 2020) is a collaborative file exchange platform. It is designed to facilitate the exchange of sensitive files and has a number of critical security features. First, all files exchanged are systematically encrypted in both the upload and download processes. Receiving files doesn’t require a user account, but recipients are authenticated via one-time code received via a voice call, an SMS, or an email. Further, all exchanged files are…N/A

    Tungsten PaperPort

    Score9.2 out of 10
    N/ATungsten PaperPort (formerly from Kofax and Nuance) is a document management software offering. It includes features such as desktop document management solution and allows you to manage and organize your documents in one solution.

    $99

    one-time fee per license

    Pricing
    OpenText SendSecureTungsten PaperPort
    Editions & Modules
    No answers on this topic
    PaperPort Standard
    $99
    one-time fee per license
    PaperPort Professional
    $199
    one-time fee per license
    Offerings
    Pricing Offerings
    OpenText SendSecureTungsten PaperPort
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Perpetual license products, there are no subscription or maintenance fees. Buy once, own forever.
    More Pricing Information
    Community Pulse
    OpenText SendSecureTungsten PaperPort
    Considered Both Products
    OpenText
    No answer on this topic
    Tungsten Automation formerly Kofax
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    71%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    78%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    75%
    Implementation went as expected
    6 Answers
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    OpenText SendSecureTungsten PaperPort
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText SendSecureTungsten PaperPort
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    OpenText SendSecureTungsten PaperPort
    Likelihood to Recommend
    OpenText
    It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Kofax PaperPort is great for any office that has paper documents - seriously! We have set up multiple businesses to use Kofax PaperPort to cut down their storage of paper receipts, invoices, documents, etc by nearly 90%! Their office is much better organized and they have the ability to edit PDF Documents for a lot cheaper than buying Adobe Acrobat.
    Incentivized
    Read full review
    Pros
    OpenText
    • It is very user-friendly even for users that are not particularly tech-savvy.
    • The integration into Outlook makes it so convenient to use.
    • Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • With Kofax PaperPort, documents can be merged, pages can be extracted from multiple documents and combined to make a new PDF document. It is an important feature as one needs to do it very often and more ubiquitous pdf readers like Adobe Acrobat Reader DC lacks functionalities like these.
    • Kofax PaperPort scans the documents and using it's OCR, converts these scans to searchable PDF documents so that these documents can be searched based on the text content in them.
    • Functionality to convert other formats to PDF and PDF to other formats. This is important as many times , we need to upload certain documents only in a specific format and conversion is required to and from PDF format.
    Incentivized
    Read full review
    Cons
    OpenText
    • Only compatible with Outlook 2010 or newer.
    • Only compatible with Windows OS.
    • No other complaints so far.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • It should have a back button, so if you go from one folder to the next, it would be simple to get back to the first folder.
    • When you combine two PDFs, it should retain the title of the one that's on top.
    • The send to bar should be easier to change.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    No answers on this topic
    Tungsten Automation formerly Kofax
    PaperPort has a few quirks, but it is the only program of its kind that actually does what it claims to do. The power of it is so much more than they claim especially when it comes to trying to achieve a truly paperless office. With PDF editing built-in, it also saves considerable investment in other PDF editing programs.
    Incentivized
    Read full review
    Usability
    OpenText
    No answers on this topic
    Tungsten Automation formerly Kofax
    For us, it's only focusing processes that we're already doing... creating folders, placing scanned files into those folders, then searching for and opening up those files later, as needed. It just helps us view everything in one place - very convenient. Further, being able to drag non-native files to their corresponding source app for editing (Word, Excel, etc) is pretty nice.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    None. We were not able to email securely.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    I was ecstatic to see someone moving PaperPort away from Nuance (Those in my circle of friends refer to them as Nuisance). The lack of customer involvement by Nuance made finding answers to things that sometimes irritate a user to being downright frustrating. Maybe the purchase of Nuance by Microsoft will allow the company to focus more on the customer.
    Read full review
    Return on Investment
    OpenText
    • It allowed us to become HIPAA compliant with email.
    • It integrates seamlessly into our current email interface.
    • Support we have received has been excellent. Always timely.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • Simple focus on organization of files
    • Efficient later, when searching for files
    • Convenient throughout the office, as we're all accessing a shared data store
    Incentivized
    Read full review
    ScreenShots

    OpenText SendSecure Screenshots

    Screenshot of Ephemeral SafeBoxScreenshot of Seamless integration with Outlook (Office 365)