OpenText SiteScope vs. Splunk Observability Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText SiteScope
Score 6.5 out of 10
N/A
OpenText's SiteScope is an agentless application performance monitoring tool with hybrid support across a variety of systems and vendors. Sitescope also offers automated workflow and incident identification and remediation capabilities, and rapid installation-to-monitoring processes.N/A
Splunk Observability Cloud
Score 8.4 out of 10
N/A
Splunk Observability Cloud aims to enable operational agility and better customer experience through real-time AI-driven streaming analytics allowing accurate alerts in seconds. It is designed to shorten MTTD and MTTR by providing real-time visibility into cloud infrastructure and services.
$180
per year per host
Pricing
OpenText SiteScopeSplunk Observability Cloud
Editions & Modules
No answers on this topic
Infrastructure
$15
per month (billed annually) per host
App & Infra
$60
per month (billed annually) per host
End-to-End
$75
per month (billed annually) per host
Offerings
Pricing Offerings
OpenText SiteScopeSplunk Observability Cloud
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OpenText SiteScopeSplunk Observability Cloud
Features
OpenText SiteScopeSplunk Observability Cloud
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
OpenText SiteScope
8.1
6 Ratings
4% above category average
Splunk Observability Cloud
-
Ratings
Application monitoring6.16 Ratings00 Ratings
Database monitoring8.25 Ratings00 Ratings
Threshold alerts8.96 Ratings00 Ratings
Predictive capabilities7.94 Ratings00 Ratings
Application performance management console8.04 Ratings00 Ratings
Collaboration tools7.34 Ratings00 Ratings
Out-of-the box templates to monitor applications8.76 Ratings00 Ratings
Application dependency mapping and thresholding8.86 Ratings00 Ratings
Virtualization monitoring9.15 Ratings00 Ratings
Server availability and performance monitoring8.86 Ratings00 Ratings
Server usage monitoring and capacity forecasting8.95 Ratings00 Ratings
IT Asset Discovery6.65 Ratings00 Ratings
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OpenText SiteScopeSplunk Observability Cloud
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User Ratings
OpenText SiteScopeSplunk Observability Cloud
Likelihood to Recommend
6.9
(6 ratings)
7.7
(57 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(2 ratings)
Usability
8.0
(1 ratings)
7.6
(16 ratings)
Support Rating
6.0
(1 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
OpenText SiteScopeSplunk Observability Cloud
Likelihood to Recommend
OpenText
SiteScope is definitely well suited in an HP server environment. It is also well suited for virtual server environments. It is also well suited for those who are happy with email and text based message alerting. It may not be appropriate in other environments where monitoring physical components is critical. Because HP SiteScope does not monitor certain physical components, it does fall short of being able to be a "one stop shop solution" in regard to monitoring. It is not well suited for those looking for logic in how alerts are sent and cascade to other people or groups.
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Cisco
Its great if you need real-time visibility across complex or regulated environments. Also strong for hybrid or multi-cloud setups where uptime, observability and fast IR are required. It’s probably overkill for smaller teams or environments that don’t have constant changes or compliance reporting needs. It's expensive and has a steep learning curve. Also, in my opinion, do not get yourself into a consumption based model. Costs can certainly get out of control quickly.
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Pros
OpenText
  • Alerts can be configured as per business requirement.
  • It can take remedial action, when defined for a particular situation.
  • Severity, priority of tickets which are created upon a trigger can be well defined.
  • The teams which need to be alerted can be configured in the tool itself, in case of any event.
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Cisco
  • The first one is its Kubernetes container monitoring.
  • I really like this features because as we know how much K8s is vast and to manually monitor each part of the Kubernetes it takes so much time but Splunk Observability Cloud makes it easier. And even once we integrate K8s with Splunk Observability Cloud it gives us some prebuilt dashboards which gives holistic view of our Cluster and its nodes, pods, etc.
  • The dashbaord feature of Splunk Observability Cloud, it gives us full flexibility to customize our dashboard with a wide range of predefined chart types.
  • Now it also supports OTEL, which is a plus point for observability. As now everyone is moving towards Otel and in current market there are only few tools who supports OTEL based integrations, Splunk Observability Cloud is one out of them.
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Cons
OpenText
  • Sitescope is particularly used for infrastructure monitoring. Other kinds of monitors cannot be set using HP sitescope.
  • Sitescope cannot have graphs like splunk which is why we have splunk as well which is an additional cost for the company.
  • We can't have a direct regex operations on data inside HP sitescope. We need to have the logs placed as a single log and then do that.
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Cisco
  • You can use table-like functionality to generate dashboards, but these queries are heavy on the system.
  • It could be easier to give insight into what type of line parsing is used for specific documents in a company-managed environment and/or show ways to gain the insights needed.
  • I would like to see ways to anonymize specific data for shared reports without pre-formatting this in a dashboard on which reports could be based.
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Likelihood to Renew
OpenText
No answers on this topic
Cisco
Good: Stable system with low error rate Easy to use for simple use cases Bad: UI is not very clear for complex usage Mobile view (when logged in from phone) is bad No library for .net
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Usability
OpenText
Very straightforward and easy to use once you get past the short learning curve.
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Cisco
When there is an issue, it’s a win if one can easily identify the root cause. To do the same, it should allow the user to dig deep with multiple data points and compare the data and identify the anomaly. In this use case, it’s good to drive from Splunk 011y.
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Support Rating
OpenText
Can't really answer this. Setup was easy and no support has really been used at this point.
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Cisco
Splunk support is very quick and efficient. Pre-sale specialists are very skilled and available.
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Implementation Rating
OpenText
No answers on this topic
Cisco
Follow a training before starting.
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Alternatives Considered
OpenText
SiteScope unified console is a powerful tool for operators to easily detect warnings and alerts grouped by its hierarchical organization with real-time status displaying continuously the whole health map.
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Cisco
Splunk Infrastructure Monitoring provides far superior options for anybody using a complex hybrid multi-cloud environment and allows both your SOC and NOC to work together on the same data while driving their own insights. We found other products are still in the old world view of servers and agents residing together within a single data centre, but modern apps are no longer like this.
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Return on Investment
OpenText
  • Sitescope does exactly what it was purchased for. It may take some time to set it up but once its set up it is a rock solid product.
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Cisco
  • Significantly reduced the MTTR (Mean Time To Recovery), which in turn has improved the end-user experience tremendously.
  • Meets compliance requirements of security policies, audit, regulation, and forensics.
  • Helps us to track/manage the resource usage on our cloud instances which has a direct implication on the recurring cost.
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ScreenShots

Splunk Observability Cloud Screenshots

Screenshot of Real-time monitoring for public, private and hybrid cloud