OpenText UFT One vs. Sauce Labs vs. SmartBear TestLeft

UFT is well suited if the price is not an issue, and if the requirement is about testing different technologies. If the application is based on Legacy platforms like Siebel or Mainframe, UFT fares quite well. For low cost web-based projects, there are other cheap and open source tools available. If it is about API testing or Mobile Testing, it is better to use other tools like TOSCA.

Incentivized

Having used some of the competitor's tools over the year I would say that SauceLabs provides a lot of value for money if you plan to run long sets of tests with high frequencies. Paying for a single slot means you can run tests whenever you want without creeping costs but it does make running tests in parallel require an extra slot. Currently, our test suite takes over three hours to run and at the moment it is cost prohibitive to purchase an extra slot. However, having access to live testing and integration with Appium is great.

Incentivized

• The simple front end will allow novice users to easily grasp the basics of automation and give them confidence to try things for themselves.
• UFT can scale up and run across multiple machines from a single controller, such as ALM, enabling hundreds of tests to be executed overnight.
• There is an active support community out there, both official HPE based and independent users. This means if you do encounter a problem there is always someone out there to help you.
• The later versions have many add-ins to plug in to other tools within the QA world.
• Expert users are able to utilise the many native functions and also build their own to get the most out of the tool and impress people as they walk past and see the magic happening on the screen.
• UFT also has LeanFT bundled with it, allowing automated testing at the api level - if you can convince the developers to let you in there.

Incentivized

• Provides a comprehensive selection of browser and platform versions for test automation and CI/CD pipeline support
• Provides a rich selection of browser/platform availability for customer issue reproduction
• Provides a comprehensive set of virtual mobile device configurations for automation and availability
• Sauce Labs' SaaS and self service tools work and perform well

Incentivized

• Its licensing cost is very high making it a very expensive tool. due to this many organisations are exploring options of license free tools like Selenium for automation. Though learning curve is large in case of Selenium but it is very cost effective & you an get lot of support online for Selenium.
• Though the scripting time is less since its easy to create automation scripts, the execution time is relatively higher as it takes the lot of CPU & RAM.
• Though UFT is quite stable but during long execution cycles we do get frequent browser crashing issues.
• In terms of costing TestComplete is also one option which is not free but comes with modular pricing. You can buy what you need, when you need.

Incentivized

• I've had four changes in account managers over the past couple of years. They ranged from super experienced/advocate to some that seems relatively junior/a bit removed. I understand this happens but clarity on what I can expect with these partnerships would be valuable. What I've gotten in the end has varied dramatically.

Incentivized

As we currently know, there's nothing on the market with a big feature set like saucelabs at their current price point. Along with the business not having to learn a whole new tool to use again and the ability to refresh our private devices and the continuously growing number of public devices available and features.

Incentivized

The ui is clean but there are lots of setting snd options which one must be fully aware so it will aid him/her during scripting

Incentivized

It is an incredibly easy service to use for what its primary intention is. The only reason a point is deducted is because more feature enrichment can be done around the Sauce Connect Proxy utility and the Jenkins Sauce OnDemand plugin. User Account administration also needs more work, such as the addition of user groups, rather than a simple hierarchy of users.

Incentivized

Yes, Sauce labs is always there, and it is easy to troubleshoot when you are having any connectivity issue, they always keep you informed when they plan to perform any type of maintenance window on their side in advance, so you can plan and will not affect your current work. I do not recall any outage.

Incentivized

The time where they acquired TestObject and were trying to integrate their services would probably be the most annoying time. Annoying as features were in two separate places (websites) for example. But since the introduction of their unified platform, we haven't run into any issues as of yet and we've used them for at least 5-6 years now.

Incentivized

HPE are quick to reply and it's possible to get through to the actual developers shuold the case warrent it. Their online system allows updates and tracking of all incedents raised.

Incentivized

The people here are just so friendly and personable. For instance, Tristan Lombard answered every single email with a very cheery tone and not only did he diagnose my issue, he also made sure to ask how my day was going. Keep it up

Incentivized

I am not sure if it's my company that makes getting Sauce Labs integrated into the team difficult or is it Sauce Labs. The process for getting Sauce Labs for a project is quite a tedious process and the information for using Sauce Labs initially is quite lacking. There is little support for getting started

1. It works solid for automate SAP and S/4 Hana applications and Fiori too. 2. Teams are well versed about UFT One 3. Able to handle maintained execution results 4. Publish Automation execution results in well manner to the leadership team/stake holders 5. More help content available 6. Able to understand non technical resources about normal view.

Incentivized

We have also tested out Browser Stack, which at the time was more geared towards manual testing. Although it appeared to support more mobile devices/browsers, we also wanted something that can plugin in easily with our existing Selenium test scripts. Sauce Labs was definitely more geared towards our goals at the moment which were to automation functional/regression testing and build it into our release pipeline.

Incentivized

With private devices, you have full reign over usage of them, so no complaints there. Public devices are available if no one else is using it, which is understandable. Browser VMs are based on number of open sessions and Saucelabs give you a certain number depending on what you need. If you need more, then you pay for more. It is as simple as that. You need more devices, then you can pay for more private ones too. A workaround for public devices is to pick the first available one and not be too picky, that's if you are able to of course.

Incentivized

• Reduces the total workload of keeping the team to test older (regression) functionality. QA testers can concentrate on ad-hoc and exploratory testing, saving time and effort across the entire project.
• Has built a better infrastructure for the client applications on which we can rely on for stability and providing regression results for any new features being developed.
• Led the applications a step closer to implementing agile practices and DevOps across the entire organization. Thus, providing a better turnaround time of new features to the customers and less maintenance headaches for the BAU team to address.

Incentivized

• Eh... Negligible? Being on AWS West makes it quite a few hops for us, so the process times out every now and again. That is frustrating.
• I can't really speak to the dollars, as I am not privy to the information.

Incentivized