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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Optimal

    Score8.5 out of 10
    N/AOptimal Workshop, a company in New Zealand, offers their suite of user research tools on a subscription basis, including the Treejack information architecture tool, OptimalSort card sorting test, Chalkmark first-click testing, and other tools.

    $2,388

    per year

    ReadyAPI

    Score6.1 out of 10
    N/AReadyAPI (formerly SoapUI Pro, LoadUI Pro, and ServiceV Pro) is a REST and SOAP API functional testing tool that enables software developers, QA engineers, and manual testers to work together to create, maintain, and execute complex end-to-end API tests in their CI/CD pipelines without needing to code.N/A
    Pricing
    OptimalReadyAPI
    Editions & Modules
    Starter
    $2388
    per year
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    OptimalReadyAPI
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OptimalReadyAPI
    Considered Both Products
    Optimal Workshop
    No answer on this topic
    SmartBear
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    93%
    Would buy again
    28 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    89%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    97%
    Happy with the feature set
    29 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    94%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    92%
    Implementation went as expected
    22 Answers
    Best Alternatives
    OptimalReadyAPI
    Small Businesses
    No answers on this topic
    TestComplete
    Score8 out of 10
    Medium-sized Companies
    Dovetail
    Score8.6 out of 10
    OpenText UFT One
    Score8 out of 10
    Enterprises
    UserTesting
    Score8.1 out of 10
    SoapUI Open Source
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OptimalReadyAPI
    Likelihood to Recommend
    9.0
    (11 ratings)
    7.0
    (65 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.3
    (18 ratings)
    Usability
    8.0
    (2 ratings)
    9.9
    (3 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.9
    (3 ratings)
    8.0
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    OptimalReadyAPI
    Likelihood to Recommend
    Optimal Workshop
    Optimal Workshop is great for UX testing for those with a budget to do so. This may be a little on the expensive side for smaller businesses, but definitely not anything crazy expensive. The insights that you get out of these tests are invaluable and can be the difference between launching a site and succeeding/failing.
    Incentivized
    Read full review
    SmartBear
    As stated, we do a LOT of API testing, the swaggerhub import makes it easy to add APIs. This is very well-suited, as well as easy management of the steps/cases/suites inside of ReadyAPI. The one thing I do wish ReadyAPI was better suited for is changes to data, we have a lot of test cases in ReadyAPI and if we make a change to how the backend data is structured, one-by-one adjustments need to be made to the steps. Less appropriate, UI testing.
    Incentivized
    Read full review
    Pros
    Optimal Workshop
    • Tree Testing - it is a very simple and easy to use system, that provides the data needed from a tree test
    • Card sorting - provides a system for users to participate in navigation menu layouts. We looked into several options, but this seemed very intuitive for users.
    Incentivized
    Read full review
    SmartBear
    • Ease of use (ability to automatically import API definitions, Jenkins integration for running in the pipeline).
    • Detailed test reports (allow to easily identify weak spots during both functional and performance testing).
    • One platform for all tests (allows to closely couple and reuse existent tests).
    Incentivized
    Read full review
    Cons
    Optimal Workshop
    • The recruitment panelists are not professional, nor do they take the tasks seriously. You are going to get a lot of bad data.
    • They are HQ'd outside the US and must have a small team because the customer service is the absolute WORST I've experienced in their industry.
    • They pride themselves on documentation, but when they fail to document something they blame the customer for the mistake.
    • There are way too many limitations with the tool after you launch, limited integrations, and poor survey questionnaire options. The tool itself is far too basic for most sites, especially B2B.
    Read full review
    SmartBear
    • Needs good documentation
    • Need to improve the performance of the tool
    • Setup is very complex and for such [a] commercial tool, it should easy and straightforward
    • Tool says it supports security testing but in reality, it is not at an extensive level.
    Incentivized
    Read full review
    Likelihood to Renew
    Optimal Workshop
    No answers on this topic
    SmartBear
    The only reason this isn't a '10' is because of the cost. This product is definitely meant for organizations who are serious about making sure they invest in the full ecosystem of API design, development, maintenance. But there is a significant cost associated with this investment. and because of this cost (and the non-tangible output for executives), it is a difficult line-item to justify in this post-pandemic environment.
    Incentivized
    Read full review
    Usability
    Optimal Workshop
    I would rate Optimal Workshop's overall usability 9 out of 10 due to several key factors. Firstly, the platform has a user-friendly interface makes navigation straightforward, even for first-time users. The tools and features are well-organized, ensuring users can quickly find what they need without unnecessary complexity. Secondly, the platform is highly intuitive, meaning users can easily understand how to perform tasks without extensive guidance. This is supported by clear and concise instructions throughout the application, reducing the learning curve significantly.
    Additionally, the learnability of Optimal Workshop is exceptional. New users can become proficient in a short amount of time, thanks to its well-thought-out design and helpful onboarding materials. Even more advanced features are presented in a way that feels approachable and manageable. Finally, the platform supports a seamless workflow, allowing users to focus on their research or tasks rather than struggling with the software. These qualities collectively make Optimal Workshop a reliable and efficient tool for many projects, justifying its high usability rating.
    Incentivized
    Read full review
    SmartBear
    SoapUI allows us to combine multiple tests and adhere
    to the sequence that they need to run in order to complete successfully.
    It has an excellent GUI design and the reporting mechanism is also very
    good. It does consume a lot of memory though during concurrent testing
    Read full review
    Reliability and Availability
    Optimal Workshop
    No answers on this topic
    SmartBear
    Soap UI has managed to continuously build on it's solid foundation and keep improving by each release. It is by far the most dependable and accurate testing tool out there of its kind. Available via connecting to VM's created as SoapUI test machines give access to it anytime, anywhere practically.
    Read full review
    Performance
    Optimal Workshop
    No answers on this topic
    SmartBear
    It has an excellent GUI design and the reporting mechanism is also very
    good. It does consume a lot of memory though during concurrent testing.
    Read full review
    Support Rating
    Optimal Workshop
    We’ve never had to use much of their support services since the platform is very easy to use, we have however needed to transfer ownership between team members due to people leaving or other circumstances. Under those situations, the support offered to us has been been very quick and efficient and we never had to nudge them much to get the job done.
    Incentivized
    Read full review
    SmartBear
    To be honest, we didnt had much issues with the support, as there is already plenty of online communities available for help. But if ever there were some minor issues with the membership or the certificates, the tech support was always quick and efficient enough to resolve the issue ASAP
    Incentivized
    Read full review
    Implementation Rating
    Optimal Workshop
    No answers on this topic
    SmartBear
    no very easy but lacks documentation
    Read full review
    Alternatives Considered
    Optimal Workshop
    For the price as it is very convenient for first-time beginners, its intuitiveness both for the one who is designing the activities and for those who have to interact with them. The fact that it collects and gathers the data into insights of the overall responses collected by all users.
    Incentivized
    Read full review
    SmartBear
    ReadyAPI provides intuitive GUI capabilities compared to their own open source product. When compared to Postman, ReadyAPI also supports SOAP based services, which is a saver especially when integrating with legacy or other third party systems.
    Incentivized
    Read full review
    Scalability
    Optimal Workshop
    No answers on this topic
    SmartBear
    It has an excellent GUI design and the reporting mechanism is also very
    good. It does consume a lot of memory though during concurrent testing. However, I have read that added monitoring tools have been added, which if so the 7 could possibly go to a 8 or 9.
    Read full review
    Return on Investment
    Optimal Workshop
    • Optimal Workshop has had a positive impact on investigating information architecture on several websites.
    • Optimal Workshop has helped investigated the labeling on several websites.
    • Optimal Workshop has also support in the investigation of UX in navigations.
    Incentivized
    Read full review
    SmartBear
    • Very quick regression testing, hence having the testing results very soon, even the same day of deployment
    • for same above reason, it can save money for corporation (so no tedious, costly and erroneous manual testings)
    • The test reports are compatible with TestNG, so the corporation can integrate the reports in our Autamation frameworks such as Allure or Jira Zephyr
    Incentivized
    Read full review
    ScreenShots