OCI API Management vs. SPS Commerce

Oracle API Manager is well suited in a business or company that make use of Apis to facilitate access of backend services and data sources by the staff or customers or both. It is also imported in situations where all actions in a system need to be attributed to specific users.

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When you find yourself growing and finding success faster than you can keep up with, SPS Commerce will save your life and your reputation. The services they offer are easy to understand, they are available with suggestions and ideas for better ways, personalization is available to best suit your needs or the needs of your customers so that you can really shine and relieve the worries that come with growing pains. SPS also helps to keep information accurate with less human touching to cause errors.

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• API Manager allows for REST and SOAP API's to be easily created and tracked
• API Manager allows for only certain people/applications to use the API (does this thru a subscriber service it provides)
• It also publishes the API's it is tracking so developers can easily know what interfaces already exist.
• The monitoring ability is a nice feature. The admin person can easily see how and where the APIs are currently being used

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• We can easily create and send order confirmations.
• We respond to the corresponding receiving departments with timely and accurate ASN's.
• Once the order has shipped, customer service utilizes the invoicing function.

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• Absence of Role-Based Access. A finer grain control on what type of users can call certain API Endpoints is needed.
• Performance with third-party databases isn't as fast as using Oracle Database.
• Long learning curve. Although Oracle API Manager provides performance and a vast deal of features, a certain level of expertise is required to effectively make use of them.

• We have quite a few people here who use this portal, and we have it set up to receive an email when an order is available to print. As of now, you can only add a few recipients to receive those emails; it limits you.
• Invoicing is challenging at times as you have to remember to go in and invoice. If you forgot, it is hard to find the order to invoice, as it seems to disappear.
• We still haven't figured out how to have some of the invoicing features auto-populate, so there isn't so much to fill out. I wish some of those features were easier to use, or find if you have them.

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If I can drop it, I will this year. We gave it a decent try for over 4 years and it has gotten worse with each added connection.

Phone support is generally very good and you can get a person on the phone within a few minutes. Their emailed customer support however is very poor and often goes several days or longer before receiving a response, if ever at all

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Oracle API Manager is much easier to learn and understand then IBM Data Power Gateway and IBM API Connect. We selected Oracle API Manager in our company because to have a good intuitive interface with drag and drop features and because beginners and easily get up to speed to use this tool.

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In my opinion, SPS Commerce is the bottom out of all three provided here. I think, essentially, if you are looking to be hands off and only oboard on setup and don't plan on growing your business and want to not understand anything about EDI and how it affects your company, SPS Commerce is a fine choice. Just if you want to do anything beyond that, I believe you are going to have the worst time.

• Oracle API Manager supports both REST & SOAP API's.
• Secure and attributable connection to back-end services and data sources. In addition to creating API's for querying data, you can also create API endpoints that can manipulate the data in the back-end databases.
• Although Oracle API Manager provides performance and a vast deal of features, to start with it is really important you train your people working on development, deployment and administrators to effectively use Oracle API Manager.

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• I enrolled in a product I ended up not using because the vendor that required it ended our working relationship and SPS refused to offer a refund. After I canceled it, they continued to charge our account for three more months of service.
• The interface is simple and easy to understand and use, so it saved time when preparing shipments.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info