Oracle Cloud Infrastructure (OCI) is Oracles's infrastructure-as-a-service (IaaS) platform which combines the utility of public cloud with the granular control, security, and predictability of on-premises infrastructure.
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Sage CRM
Score8.9 out of 10
Mid-Size Companies (51-1,000 employees)
Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering.
The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.
As per our usage Oracle Cloud Infrastructure for almost 6 years hosting 500 + customers I can say its well suited application for any small scale to larger scale application as it can handle that capacity and provide more reliable cloud service only if you need any messaging service like pub/sub or sqs better to consider other services.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
Oracle Cloud Infrastructure has a generous free tier, moreso than other hyperscalers, with an always-free tier that guarantees certain products are always free
Oracle Cloud Infrastructure allows you to size VMs with differing combinations of CPU and RAM, which is contrary to other hyperscalers that have specific pre-defined combinations only
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Navigating the UI takes lots of getting used to. It reminds me of older GCP (just to get used to where everything is).
Permission for different things always seemed to be more difficult than it really needed to be. Once you got them set up you were good but updating anything or creating new permissions for just about anything took longer than I thought it should.
Based on how the buttons were laid out, it was pretty easy to delete all of your DNS records, and backing them up was not as intuitive as I'd like with the UI, but it was easy to do using a script.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Reliability: Very dependable and stable OCI services have been for the business operations.Performance: The speed and efficiency of OCI in meeting their computing and storage needs.Scalability: The ease and effectiveness of scaling resources up or down to accommodate changing demands.Security: The robustness and effectiveness of OCI's security features in protecting their data and applications.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The services & products in Oracle Cloud Infrastructure needs more improvement to beat other Cloud service providers. The price is good & Security processes are good. We are requiring to put more effort in supporting this Oracle Cloud Infrastructure than other Cloud service providers. Probably better ways are there but is not super easy to find or not super available
Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Yeah sometimes we had to face unplanned outages due to underlying infrastructure issues, so not every time,e but once in a while we face issues with availability. But the good thing is we have redundancy with DR setup and multi region so we can manage.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
From the start, I was surprised by response times and image quality accessing windows VMs with RDP. GCP, Azure and -many offerings in AWS- don't perform this speed. Also, that's evident in the quality of Infrastructure Management Team, because I just received one warning regarding a region failure, what confirms that's a mature platform.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
Overall it is amazing, there is always room for improvement. We have weekly updates that tend to slow the program used more and more. We had to change some reports within Oracle because the others wouldn’t load. This is tied to our payroll and the delays are causing many time constraint issues and panic. We have to create a new report when one breaks. Otherwise awesome!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We used Microsoft Azure and Docker earlier and faced some difficulties like Microsoft Azure and Docker. Occasionally, the generation of large images can delay deployment. It is also necessary for me to admit that Microsoft Azure and Docker have a somewhat steep learning curve. Proper paperwork needs to be there. Docker has issues with performance on a number of platforms. On the other hand, OCI is easy to deploy and easy to understand.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted. In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
was not part of initial purchase team. Anyways, i think unit pricing and billing frequency is good compared to other Cloud service providers, when it comes to Cloud Capital expenditure & Operational expenditure. Would be more interested in exploring more options where customers can get more cost relaxations on trying out new cloud services in Oracle Cloud Infrastructure for example a new App or a feature
We have hosted around 500 + customers on this cloud so till day not faced any major issues, so we can use it for any kind of products and it can hold the load and easily scale based on need.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Services & Infra wise is ok to use & host applications & services. Security wise also good for a Cloud service provider. It is a interesting area to explore & using it for day to day needs can be further improvised in future probably. Modern day Services like AI and Machine learning could be improved
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
