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Oracle CRM On Demand vs. Parallels Secure Workspace

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    Parallels Secure Workspace

    Score9.9 out of 10
    N/AParallels Secure Workspace (formerly Awingu) is a unified workspace that offers secure and audited access to company files and legacy, web and SaaS applications in a browser-based workspace, accessible via any browser, on any device. The solution is described by the vendor as non-intrusive, and it builds on top of the user's current architecture. It is deployed as a virtual appliance on all common hypervisors and will connect with standard protocols to your existing IT assets (e.g.…

    $90

    per year per user

    Pricing
    Oracle CRM On DemandParallels Secure Workspace
    Editions & Modules
    No answers on this topic
    Named users subscription
    $90
    per year per user
    Concurrent users subscription
    $120
    per year per user
    Concurrent users perpetual
    $250
    one-time fee per user
    Offerings
    Pricing Offerings
    Oracle CRM On DemandParallels Secure Workspace
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Awingu can be deployed in your cloud of choice (on-prem, cloud or hybrid). Minimum order for named users is 50. Minimum order for concurrent users is 20. We have unique licensing models for M/CSPs!
    More Pricing Information
    Features
    Oracle CRM On DemandParallels Secure Workspace
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and Parallels Secure Workspace
    Feature
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Parallels Secure Workspace
    -
    Ratings
    Customer data management / contact management8.025 Ratings00 Ratings
    Workflow management9.024 Ratings00 Ratings
    Territory management8.024 Ratings00 Ratings
    Opportunity management8.025 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.022 Ratings00 Ratings
    Contract management9.024 Ratings00 Ratings
    Quote & order management10.023 Ratings00 Ratings
    Interaction tracking9.024 Ratings00 Ratings
    Channel / partner relationship management10.023 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and Parallels Secure Workspace
    Feature
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Parallels Secure Workspace
    -
    Ratings
    Case management10.024 Ratings00 Ratings
    Call center management10.023 Ratings00 Ratings
    Help desk management9.024 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and Parallels Secure Workspace
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Parallels Secure Workspace
    -
    Ratings
    Lead management8.024 Ratings00 Ratings
    Email marketing9.022 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and Parallels Secure Workspace
    Feature
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Parallels Secure Workspace
    -
    Ratings
    Task management9.023 Ratings00 Ratings
    Billing and invoicing management9.022 Ratings00 Ratings
    Reporting9.023 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and Parallels Secure Workspace
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Parallels Secure Workspace
    -
    Ratings
    Forecasting10.024 Ratings00 Ratings
    Pipeline visualization6.623 Ratings00 Ratings
    Customizable reports9.024 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and Parallels Secure Workspace
    Feature
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    Parallels Secure Workspace
    -
    Ratings
    Custom fields9.024 Ratings00 Ratings
    Custom objects9.024 Ratings00 Ratings
    Scripting environment5.820 Ratings00 Ratings
    API for custom integration9.023 Ratings00 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and Parallels Secure Workspace
    Feature
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Parallels Secure Workspace
    -
    Ratings
    Single sign-on capability10.022 Ratings00 Ratings
    Role-based user permissions9.025 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and Parallels Secure Workspace
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Parallels Secure Workspace
    -
    Ratings
    Social data9.018 Ratings00 Ratings
    Social engagement9.018 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and Parallels Secure Workspace
    Feature
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Parallels Secure Workspace
    -
    Ratings
    Marketing automation9.022 Ratings00 Ratings
    Compensation management9.020 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and Parallels Secure Workspace
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Parallels Secure Workspace
    -
    Ratings
    Mobile access9.018 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of Oracle CRM On Demand and Parallels Secure Workspace
    Feature
    Oracle CRM On Demand
    -
    Ratings
    Parallels Secure Workspace
    7.8
    1 Ratings
    1% below category average
    File transfer00 Ratings6.01 Ratings
    Over-the-Internet remote session00 Ratings9.01 Ratings
    Centralized management dashboard00 Ratings9.01 Ratings
    Session record00 Ratings7.01 Ratings
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    Oracle CRM On DemandParallels Secure Workspace
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    Score9.7 out of 10
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    Score9.6 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle CRM On DemandParallels Secure Workspace
    Likelihood to Recommend
    10.0
    (26 ratings)
    8.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Oracle CRM On DemandParallels Secure Workspace
    Likelihood to Recommend
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Parallels
    In situations where we didn't need to pass through local disks, we found Awingu to be a good fit. Especially the multiscreen options in an HTML5 browser are pretty unique to them. The extensive options to do MFA are also very user-friendly.
    Incentivized
    Read full review
    Pros
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    Parallels
    • The most fully featured HTML "remote app" experience
    • Very extensive SSO / MFA support (for example : Azure AD)
    • Multitenant capability
    • Multiscreen capability
    Incentivized
    Read full review
    Cons
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    Parallels
    • Being only/mainly an HTML5 solution some resources can't be passed through (file shares)
    • Publishing apps to local desktops would be nicer if there was a "add to desktop" shortcut.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Parallels
    No answers on this topic
    Usability
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    Parallels
    No answers on this topic
    Support Rating
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Parallels
    No answers on this topic
    Implementation Rating
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    Parallels
    No answers on this topic
    Alternatives Considered
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    Parallels
    Awingu has more features in its HTML5 offering, which is the main advantage it has. Parallels RAS also has a local application which gives it some additional features (passing through drives)
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    Parallels
    • Users picked up the new way of using the CRM right away, no long process to migrate to the new system
    • Almost no support cases when switching to Awingu
    Incentivized
    Read full review
    ScreenShots

    Parallels Secure Workspace Screenshots

    Screenshot of workspaceScreenshot of architectureScreenshot of filesScreenshot of applicationsScreenshot of Full remote desktopScreenshot of Legacy application AS400