What users are saying about
1 Ratings
110 Ratings
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Score 8.5 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

SimplyCast

No answer on this topic is available.

Feature Rating Comparison

Sales Force Automation

Oracle CRM On Demand
8.7
SimplyCast
Customer data management / contact management
Oracle CRM On Demand
9.3
SimplyCast
Workflow management
Oracle CRM On Demand
8.9
SimplyCast
Territory management
Oracle CRM On Demand
9.3
SimplyCast
Opportunity management
Oracle CRM On Demand
9.2
SimplyCast
Integration with email client (e.g., Outlook or Gmail)
Oracle CRM On Demand
9.0
SimplyCast
Contract management
Oracle CRM On Demand
7.8
SimplyCast
Quote & order management
Oracle CRM On Demand
8.5
SimplyCast
Interaction tracking
Oracle CRM On Demand
8.3
SimplyCast
Channel / partner relationship management
Oracle CRM On Demand
8.2
SimplyCast

Customer Service & Support

Oracle CRM On Demand
8.4
SimplyCast
Case management
Oracle CRM On Demand
8.5
SimplyCast
Call center management
Oracle CRM On Demand
8.7
SimplyCast
Help desk management
Oracle CRM On Demand
8.1
SimplyCast

Marketing Automation

Oracle CRM On Demand
8.9
SimplyCast
Lead management
Oracle CRM On Demand
8.9
SimplyCast
Email marketing
Oracle CRM On Demand
8.8
SimplyCast

CRM Project Management

Oracle CRM On Demand
8.7
SimplyCast
Task management
Oracle CRM On Demand
8.3
SimplyCast
Billing and invoicing management
Oracle CRM On Demand
9.6
SimplyCast
Reporting
Oracle CRM On Demand
8.2
SimplyCast

CRM Reporting & Analytics

Oracle CRM On Demand
8.4
SimplyCast
Forecasting
Oracle CRM On Demand
8.7
SimplyCast
Pipeline visualization
Oracle CRM On Demand
8.6
SimplyCast
Customizable reports
Oracle CRM On Demand
7.9
SimplyCast

Customization

Oracle CRM On Demand
8.4
SimplyCast
Custom fields
Oracle CRM On Demand
8.9
SimplyCast
Custom objects
Oracle CRM On Demand
8.1
SimplyCast
Scripting environment
Oracle CRM On Demand
7.9
SimplyCast
API for custom integration
Oracle CRM On Demand
8.7
SimplyCast

Security

Oracle CRM On Demand
9.4
SimplyCast
Single sign-on capability
Oracle CRM On Demand
9.0
SimplyCast
Role-based user permissions
Oracle CRM On Demand
9.8
SimplyCast

Social CRM

Oracle CRM On Demand
9.8
SimplyCast
Social data
Oracle CRM On Demand
9.8
SimplyCast
Social engagement
Oracle CRM On Demand
9.9
SimplyCast

Integrations with 3rd-party Software

Oracle CRM On Demand
8.6
SimplyCast
Marketing automation
Oracle CRM On Demand
8.5
SimplyCast
Compensation management
Oracle CRM On Demand
8.7
SimplyCast

Platform

Oracle CRM On Demand
9.3
SimplyCast
Mobile access
Oracle CRM On Demand
9.3
SimplyCast

Email & Online Marketing

Oracle CRM On Demand
SimplyCast
6.3
WYSIWYG email editor
Oracle CRM On Demand
SimplyCast
7.0
Dynamic content
Oracle CRM On Demand
SimplyCast
6.0
Ability to test dynamic content
Oracle CRM On Demand
SimplyCast
7.0
A/B testing
Oracle CRM On Demand
SimplyCast
6.0
Mobile optimization
Oracle CRM On Demand
SimplyCast
7.0
Email deliverability reporting
Oracle CRM On Demand
SimplyCast
6.0
List management
Oracle CRM On Demand
SimplyCast
5.0

Reporting & Analytics

Oracle CRM On Demand
SimplyCast
8.0
Dashboards
Oracle CRM On Demand
SimplyCast
9.0
Standard reports
Oracle CRM On Demand
SimplyCast
8.0
Custom reports
Oracle CRM On Demand
SimplyCast
7.0

Platform & Infrastructure

Oracle CRM On Demand
SimplyCast
7.0
API
Oracle CRM On Demand
SimplyCast
7.0
Role-based workflow & approvals
Oracle CRM On Demand
SimplyCast
7.0
Customizability
Oracle CRM On Demand
SimplyCast
6.0
Integration with Salesforce.com
Oracle CRM On Demand
SimplyCast
7.0
Integration with Microsoft Dynamics CRM
Oracle CRM On Demand
SimplyCast
8.0
Integration with SugarCRM
Oracle CRM On Demand
SimplyCast
7.0

Pros

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

SimplyCast

  • Email tracking
  • Easy to use
Brigitte Klaube | TrustRadius Reviewer

Cons

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

SimplyCast

  • Templates need updating
  • Uploading list is a bit tedious
Brigitte Klaube | TrustRadius Reviewer

Usability

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

SimplyCast

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

SimplyCast

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

SimplyCast

I use both SimplyCast and Act-On. Act-On ties in with our database, I use SimplyCast in order to send e-mails that don't look exactly like our other e-mails
Brigitte Klaube | TrustRadius Reviewer

Return on Investment

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

SimplyCast

  • We do get responses from our e-mails
  • Do not get a lot of information like we do from Act-On
Brigitte Klaube | TrustRadius Reviewer

Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SimplyCast

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle CRM On Demand
8.1
SimplyCast
10.0

Usability

Oracle CRM On Demand
9.0
SimplyCast

Implementation Rating

Oracle CRM On Demand
10.0
SimplyCast

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