Oracle Integration (OIC) vs. Salesforce Lightning Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle Integration (OIC)
Score 7.7 out of 10
N/A
The Oracle Integration Cloud Service is an iPaaS providing prebuilt integration flows between applications, including other Oracle products. The Integration Cloud Service is scaled for enterprises, with prebuilt codeless adapters for on-premises and SaaS systems and low-code automation capabilities.N/A
Salesforce Lightning Platform
Score 8.4 out of 10
N/A
Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.
$25
Per User Per Month
Pricing
Oracle Integration (OIC)Salesforce Lightning Platform
Editions & Modules
No answers on this topic
Starter
$25.00
Per User Per Month
Plus
$100.00
Per User Per Month
Offerings
Pricing Offerings
Oracle Integration (OIC)Salesforce Lightning Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Oracle Integration (OIC)Salesforce Lightning Platform
Features
Oracle Integration (OIC)Salesforce Lightning Platform
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Oracle Integration (OIC)
7.4
22 Ratings
8% below category average
Salesforce Lightning Platform
-
Ratings
Pre-built connectors7.821 Ratings00 Ratings
Connector modification7.821 Ratings00 Ratings
Support for real-time and batch integration5.822 Ratings00 Ratings
Data quality services6.120 Ratings00 Ratings
Data security features8.021 Ratings00 Ratings
Monitoring console9.222 Ratings00 Ratings
Platform-as-a-Service
Comparison of Platform-as-a-Service features of Product A and Product B
Oracle Integration (OIC)
-
Ratings
Salesforce Lightning Platform
7.3
40 Ratings
7% below category average
Ease of building user interfaces00 Ratings6.140 Ratings
Scalability00 Ratings8.538 Ratings
Platform management overhead00 Ratings7.734 Ratings
Workflow engine capability00 Ratings7.236 Ratings
Platform access control00 Ratings8.137 Ratings
Services-enabled integration00 Ratings8.337 Ratings
Development environment creation00 Ratings7.134 Ratings
Development environment replication00 Ratings6.632 Ratings
Issue monitoring and notification00 Ratings7.135 Ratings
Issue recovery00 Ratings6.332 Ratings
Upgrades and platform fixes00 Ratings7.737 Ratings
Best Alternatives
Oracle Integration (OIC)Salesforce Lightning Platform
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Score 9.3 out of 10
AWS Lambda
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Score 8.4 out of 10
Medium-sized Companies
IBM App Connect
IBM App Connect
Score 9.3 out of 10
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
Enterprises
IBM App Connect
IBM App Connect
Score 9.3 out of 10
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Red Hat OpenShift
Score 9.2 out of 10
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User Ratings
Oracle Integration (OIC)Salesforce Lightning Platform
Likelihood to Recommend
8.3
(30 ratings)
8.4
(43 ratings)
Usability
-
(0 ratings)
8.4
(8 ratings)
Support Rating
9.0
(1 ratings)
8.1
(15 ratings)
User Testimonials
Oracle Integration (OIC)Salesforce Lightning Platform
Likelihood to Recommend
Oracle
Oracle Process Cloud is suited for medium-sized companies and up who want to create applications that can automate tasks without the need of recruiting more software developers. With a couple hours of training, any member of the organization's business team will be well-equipped with all of the knowledge that is needed to use Oracle Process Cloud effectively. If your IT team is large and able to take upon the task of making the given application, then something like Oracle BPM is a better solution.
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Salesforce
We use Salesforce Lightning Platform in everyday business as sales coordinators. By using this tool, we are able to send new requests to clients and communicate regarding pending proposals in real-time. This also tool holds many of our client accounts where we are able to monitor their sales and revenue.
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Pros
Oracle
  • New enhanced activities that are targeted to reduce the integration pain. For example, file stage activity reduces the pain of chunking the input file while sending and mapping the data to the target application. Stage activity takes care of it automatically for the customer. Similarly, recommendation on the mapper is a huge plus for people looking for common integration.
  • There are around 50 adapters available including dedicated out of the box application adapters and generic technologies adapters on OICS. The best part of these application adapters is that they are designed considering LOB users. Most of the time integration implementor does not require, application knowledge to perform the integration. OICS has some of Oracle Cloud applications adapters which make integration much easier may not be available in other integration platforms.
  • Inbuilt diagnostic dashboard and error hospital makes this product lucrative. OICS also comes with integrated Process Cloud and Visual Builder at the same cost. the customer can have seamless integration with Apiary and SSI on demand.
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Salesforce
  • Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
  • Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
  • Parent/Child account hierarchy exists which is helpful.
  • Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
  • Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.
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Cons
Oracle
  • Currently, it is not retaining the logs for more than 3 days, which it needs to address.
  • We also need some functionality inside the interface to re-push the same transaction again so that it will be helpful while testing and fixing the issue.
  • Also, some log errors are not giving the correct details. Oracle needs to rectify those.
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Salesforce
  • Can be cumbersome: takes multiple clicks to get where you need to go
  • Lightning is slower than original Salesforce, and it is very noticeable
  • The UI change means sometimes I can't find what I need, so I have to switch back to the Classic version to find it
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Usability
Oracle
No answers on this topic
Salesforce
It's very good, but it's still living in a little bit in an older design aspect, but I think a lot of it is about to come out, just hasn't quite gotten there yet. Still a little clunky from a you have to know it to know it or you know it to use it. It takes a little bit of training to get into it. It's not quite the, anybody can come in and start using it immediately, type feel.
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Support Rating
Oracle
The team is proactive and takes the issue up for resolution, they follow continuous development and release.
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Salesforce
Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
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Alternatives Considered
Oracle
The nearest thing I have used to OIC is UiPath, as it is often used as a tool to integrate software together. However, it is much more suited to legacy software which have little to no API endpoints. If the infrastructure already exists I understand why people use RPA for integration, however for when API's are easily accessible and you're using Oracle tools, OIC is better.
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Salesforce
We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.
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Return on Investment
Oracle
  • The modern and advanced analytical abilities in Oracle Process Cloud are also a missing element that should be catered to.
  • This tool is used greatly for IT departments at a lower level with some very basic and limited access for general employees only.
  • Oracle Process Cloud has many advantages like it offers some very great and scalable solutions.
  • I find Oracle Process Cloud pretty straightforward and easy as compared to the different options available. Lastly, I think that as it is just one platform, managing the Oracle Process Cloud is pretty easy too.
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Salesforce
  • Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
  • Tracking of current jobs and relating them to past jobs is very useful.
  • More efficient use of Sales Reps time.
  • Sales Managers have good visibility into how their people are working.
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ScreenShots

Oracle Integration (OIC) Screenshots

Screenshot of Popular, pre-built adapters to connect applications.Screenshot of #24DaysOfIntegrationScreenshot of Leader in Gartner MQ iPaaS Quadrant - 2018Screenshot of Cloud Integration for Dummies  http://media.wiley.com/assets/7327/27/9781119263289_Cloud_Integration_and_API_Management_FD_Oracle_Special_Edition.pdf