Likelihood to Recommend Ideal for a complex organization with requirements to build very complex reports. Especially useful for organizations that already have numerous Oracle products and need to pull information from them. This tool works best when plugged in with other Oracle tools and databases. If you're a larger company, and/or if you're managing a lot of data, Oracle IT Analytics Cloud Service is the perfect tool to manage your Oracle deployment. It provides a number of different options for intelligent analysis while not being too overwhelming to manage. Companies that want a robust tool to manage all data and present it in a visually appealing way to users will greatly benefit from this tool. The tool is very customizable and can be tailored to meet the needs of different users.
Read full review Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
Read full review Pros It helps in the detection and elimination of security threats. It enables us to detect and resolve IT issues before they impact the end users. It provides automatic diagnostics. It improves the efficiency of operations and productivity. Read full review Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way. Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards. Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk. Read full review Cons There's a pretty steep learning curve that needs to be overcome in order to properly deploy this tool. So, unless you're a seasoned IT administrator, you may have a fair amount of homework to do. Implementation and maintenance of this takes a bucket of consulting hours from outside consultants to come in and set up the tool and regularly maintain it, in the long run, this could be costly. The dashboard is not as easy to set up as I would like, however, after setup it will serve your purpose in the best possible way. You may not be able to find out how some data related to another and you can create a report that you think has all the details you need, but it comes up blank because the data really is not connected. There aren't enough self-learning materials available like tutorials and how-to videos. I would like to have access to more e-tutorials from inside the tool. A steep learning curve for most. It would be nice to have a robust learning portal within the application where users can access self-learning material directly from the application and step to spet guides on how to perform different tasks. Does not provide the ease of adding additional data sources without lots of complications. Even though it can handle large data sets, rendering of reports can take a fairly long time if the parameter set is large. For some time it seems like processing takes a bit of time when large data sets are being used. This is not the case with other competing tools. Read full review ITSI really needs a robust splunk log ingestion infrastructure at its core ITSI requires a great engineering team to build out the automated discovery and topology Unless you use an API to build the topology, the view can quickly become static Read full review Likelihood to Renew We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
Read full review Usability Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
Read full review Support Rating During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
Read full review Alternatives Considered Oracle Analytics Cloud is an enterprise solution and can't be compared apple-to-apple with a data visualization tool like
Tableau . This is not the same use at all. Before selecting Oracle Analytics Cloud, it is most important to consider the data you are looking to collect and how you plan to visualize it. Other tools like
Tableau and
microstrategy feel smoother to work with, have better UI's and are quicker when processing data. It is also important to think through how you will use the data across your organizations. Can have a steep learning curve but once you are well trained on this tool, the possibilities are endless. The tool is highly customizable and will generate what you design it to generate. If you are having issues with reports and analytics, it is most likely due to data quality issues. Oracle Analytics Cloud also benefits by adding Essbase in it, to perform multi-dimensional analytics.
Read full review Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about
Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
Read full review Return on Investment Reduced security threats. Saves time taken in fixing issues. Read full review Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages. Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently. Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue. Read full review ScreenShots