Oracle Siebel Enterprise Marketing Suite (discontinued) vs. Womply

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle Siebel Enterprise Marketing Suite (discontinued)
Score 9.0 out of 10
N/A
Oracle offered the Siebel Enterprise Marketing Suite as an end-to-end enterprise marketing management (EMM) solution joining cross-channel campaign management with marketing automation, market resource and asset management, and marketing analytics, for larger enterprises. The product is now End of Life, and no longer offered for sale.N/A
Womply
Score 8.9 out of 10
Small Businesses (1-50 employees)
Womply in San Francisco combines customer data management with reputation management via gathering and responding to customer ratings and reviews, with the goal of maximizing positive customer feedback and high ratings.N/A
Pricing
Oracle Siebel Enterprise Marketing Suite (discontinued)Womply
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Oracle Siebel Enterprise Marketing Suite (discontinued)Womply
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPricing is variable based on product, but in general Womply's products are priced below comparable alternatives in the market.
More Pricing Information
Community Pulse
Oracle Siebel Enterprise Marketing Suite (discontinued)Womply
Features
Oracle Siebel Enterprise Marketing Suite (discontinued)Womply
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Oracle Siebel Enterprise Marketing Suite (discontinued)
-
Ratings
Womply
9.0
1 Ratings
18% above category average
Marketing automation00 Ratings9.01 Ratings
Best Alternatives
Oracle Siebel Enterprise Marketing Suite (discontinued)Womply
Small Businesses
Adobe Marketing Cloud
Adobe Marketing Cloud
Score 9.2 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Brandfolder
Brandfolder
Score 7.9 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Adobe Marketing Cloud
Adobe Marketing Cloud
Score 9.2 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oracle Siebel Enterprise Marketing Suite (discontinued)Womply
Likelihood to Recommend
8.0
(3 ratings)
7.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Oracle Siebel Enterprise Marketing Suite (discontinued)Womply
Likelihood to Recommend
Discontinued Products
If you need a hosted rather than cloud based CRM, Siebel is a consideration. It's best suited to organizations with a large customer database. Given the complexity involved you need at least two full time marketing analysts.The email marketing functionality isn't core to the offering and most organizations would be much better served by cloud based email systems. Siebel offers a very comprehensive feature set and is powerful in the hands of a super user. However, given the costs involved in upgrading a hosted solution I would put serious effort into convincing your decision makers to go for a cloud based CRM instead.
Read full review
Womply
It is best suited if you want to try and achieve more reviews of your business. It is also good if you do not want to take time responding to reviews. By the same token, it is less appropriate when auto-response is turned on. If there is a negative review, it is better to address it in person, as there may be a specific customer service issue that a computer response is not going to understand.
Read full review
Pros
Discontinued Products
  • Siebel EMS offered useful customer insight and more effective dialogue with recipients by delivering the right message to the right customer at the right time.
  • Siebel EMS was very effective for loyalty lifecycle and retention by seamlessly integrating with marketing and CRM platforms.
  • Siebel EMS was instrumental in aligning marketing, sales and analytics divisions.
Read full review
Womply
  • Invites credit card users to leave a review.
  • Alerts me when a review has been made.
  • It can also provide an automated response on the rated website.
Read full review
Cons
Discontinued Products
  • Oracle Siebel Marketing Suite's processing time is not as fast as I would expect it to be. This is the major improvement I would like to see in it.
  • It requires a very high level of training being given to the employees for configuring and implementing it in the business needs.
  • Expert employees are needed in order to understand the functionality of Oracle Siebel Enterprise Marketing Suite, which is not easy to find.
Read full review
Womply
  • The automated responses to ratings are a too mechanical in response.
  • There is not a lot of direct follow up with me as a user.
  • It would be helpful if a person at Womply would put together a monthly review and opportunities that we might be missing out on.
Read full review
Likelihood to Renew
Discontinued Products
A very conservative data security policy limits the organization to a hosted solution. At particular issue is the tendency of cloud based CRMs to have data centres based in the US, a major issue for Canadian consumers. Once you have integrated a system of this size and complexity, and have the staff resources to utilize it effectively, it's hard to justify a move to an alternative. Consider Siebel if you are a conservatively run organization with a large database of customers and a big marketing team
Read full review
Womply
No answers on this topic
Alternatives Considered
Discontinued Products
Salesforce is easier to use and more open source and available for external integrations.
Read full review
Womply
No answers on this topic
Return on Investment
Discontinued Products
  • It has increased the business tactics as we have added more clients who wish to use this technology.
Read full review
Womply
  • There are no hard numbers but we do average 3-4 reviews per week when it used to be 1 or 2 a month.
  • More ratings, especially positive, helps reflect on our business model and are good for us to see how we are really doing with customers.
Read full review
ScreenShots