Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ORNA
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
ORNA is an AI-guided Security Orchestration, Automation and Response (SOAR) and cyber risk management platform created and priced specifically for smaller teams, be it SOC, CSIRT, CERT, or even your entire organization, from IT and Compliance to HR and Legal. ORNA features an AI-powered adaptive playbook engine called Theia. Theia collates data across 28 global sources, including the Dark Web, parses it using Natural Language Processing and uses Machine Learning algorithms to enrich…
$833
per month
PagerDuty
Score 8.6 out of 10
N/A
PagerDuty, Inc. (NYSE:PD) provides digital operations management. Serving organizations of all sizes, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time.
$25
per month per user
Pricing
ORNAPagerDuty
Editions & Modules
Freemium
$0
per month
Basic
$833
per month
Advanced
$1,133
per month
Advanced
$1,133
per month
Managed ORNA
$6,600
per month
Managed ORNA
$6,600
per month
Professional
$25
per month per user
Business
$49
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
ORNAPagerDuty
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSpecial discounted pricing for healthcare, non-profit and education organizations.Discount available for annual pricing.
More Pricing Information
Community Pulse
ORNAPagerDuty
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ORNAPagerDuty
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Freshservice
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Enterprises
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All AlternativesView all alternativesView all alternatives
User Ratings
ORNAPagerDuty
Likelihood to Recommend
-
(0 ratings)
9.0
(146 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(6 ratings)
Usability
-
(0 ratings)
7.3
(5 ratings)
Support Rating
-
(0 ratings)
9.0
(86 ratings)
Implementation Rating
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
ORNAPagerDuty
Likelihood to Recommend
ORNA
No answers on this topic
PagerDuty
PagerDuty is well-suited for teams or companies that need immediate response, such as production outages, server downtime, failed deployments, API failures, or critical infrastructure alerts. For example, if any company is doing work that requires immediate attention to any problem that arises due to a delay, it means the company loses money; PagerDuty would be the best fit for that company.
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Pros
ORNA
No answers on this topic
PagerDuty
  • PagerDuty feels like something you can absolutely rely on... because in the rarest case where an alert is not acknowledged by the relevant agent, the alert automatically is escalated to our TL, which saves any possible errors or misses.
  • In terms of integration, I would rate it a 9.4 as it's absolutely seamless with Microsoft Teams or emails, ultimately resulting in a reduction of errors in work, which I greatly appreciate about PagerDuty.
  • In some cases, when an account requires input from multiple agents, PagerDuty makes sure to notify each of the relevant ones.
  • Other than this, sometimes when we have new joinings, it becomes easy for us to train them because every alert or response is recorded or logged. Because of this feature, we are able to check our past actions as well, so that a good feature about PagerDuty.
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Cons
ORNA
No answers on this topic
PagerDuty
  • When I open PagerDuty the page does look a little cluttered or busy.
  • It would be nice to go to the page with clear and straightforward instructions on what I must address.
  • Ability to change the color background.
  • Add a timer and alarms for tasks that need completed.
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Likelihood to Renew
ORNA
No answers on this topic
PagerDuty
They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
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Usability
ORNA
No answers on this topic
PagerDuty
The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
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Support Rating
ORNA
No answers on this topic
PagerDuty
PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
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Implementation Rating
ORNA
No answers on this topic
PagerDuty
When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
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Alternatives Considered
ORNA
No answers on this topic
PagerDuty
I have not use the 2 technologies for as long as I have used PagerDuty but in my opinion PagerDuty makes things a lot easier. The other tools got the job done and got alerts out but PagerDuty just seemed to make the setup for on-call alert schedules and integrations easier than the others. This isn't to say the others are difficult, just that PagerDuty was slightly better. I also have noticed that more tools have options to integrate to PagerDuty over the other tools.
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Return on Investment
ORNA
No answers on this topic
PagerDuty
  • Allow our service to be available 24/7 with minimal downtime, improving customer experience
  • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
  • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
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ScreenShots

ORNA Screenshots

Screenshot of View the status of your current Incidents, related tasks, KPIs, as well as breakdowns of Incidents by type and on an annual timeline on a single flexible dashboard.Screenshot of ORNA's Scout agent detects attacks and anomalies across your entire infrastructure and informs all relevant stakeholders within seconds.Screenshot of Easily view and manage your NIST compliance journey, view dynamic improvement actions, and control your cyber risk across 5 major governance domains.Screenshot of Manage your Response efforts and see each team member's tasks across the SANS-aligned Incident Response process: Identification, Containment, Eradication, Recovery, and Lessons Learned.Screenshot of Manage your Response efforts and see each team member's tasks across the SANS-aligned Incident Response process: Identification, Containment, Eradication, Recovery, and Lessons Learned.Screenshot of Easily import, create, categorize, manage and risk-score your assets, view key statistics and KPIs across people, software, hardware, processes, data, and more with ORNA's ITSM features.

PagerDuty Screenshots

Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.