Otter.ai vs. Rev.com (Rev)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Otter.ai
Score 8.2 out of 10
N/A
Otter.ai headquartered in Los Altos states users can generate rich notes for meetings, interviews, lectures, and other important voice conversations with Otter, their AI-powered assistant for note taking, meeting highlights, and transcription.
$12.99
per month
Rev.com (Rev)
Score 10.0 out of 10
N/A
Rev.com, a company with offices in Austin and San Francisco, provides transcription software to solve hard problems, including connecting customers to freelancers in real time, reliable video and audio collaboration across mobile devices, speech recognition, and machine translation.N/A
Pricing
Otter.aiRev.com (Rev)
Editions & Modules
Pro
$12.99
per user/per month
Business
$30
per user/per month
Basic
Free
Enterprise
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
Otter.aiRev.com (Rev)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Otter.aiRev.com (Rev)
Features
Otter.aiRev.com (Rev)
Notetaking & Recording
Comparison of Notetaking & Recording features of Product A and Product B
Otter.ai
8.4
2 Ratings
0% above category average
Rev.com (Rev)
-
Ratings
Summarization9.02 Ratings00 Ratings
Recording9.02 Ratings00 Ratings
Meeting snippets7.52 Ratings00 Ratings
Integrations with collaboration tools8.01 Ratings00 Ratings
AI Assistance & Analysis
Comparison of AI Assistance & Analysis features of Product A and Product B
Otter.ai
6.3
2 Ratings
15% below category average
Rev.com (Rev)
-
Ratings
Conversation intelligence7.52 Ratings00 Ratings
Chatbot6.01 Ratings00 Ratings
Productivity assistance5.52 Ratings00 Ratings
Best Alternatives
Otter.aiRev.com (Rev)
Small Businesses
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
Medium-sized Companies
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
Dovetail
Dovetail
Score 8.7 out of 10
Enterprises
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
Verint Speech and Text Analytics
Verint Speech and Text Analytics
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Otter.aiRev.com (Rev)
Likelihood to Recommend
3.0
(6 ratings)
10.0
(1 ratings)
User Testimonials
Otter.aiRev.com (Rev)
Likelihood to Recommend
Otter.ai
Otter.ai is an excellent tool for any public speaker who would like to obtain a written transcript of a message they have given. It is helpful as well for providing a written transcript of a recorded conversation, especially if you need to provide a record of what was said to you in a sensitive discussion that you happened to legally record on your phone. The one scenario I would not recommend using Otter.ai for would be if one needed this audio recording quickly, as it does take some time to upload the recording (and then possibly format it).
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Rev.com Inc
Rev is a fantastic resource for companies who are looking for captions or transcripts. Ordering transcripts can save a lot of time from trying to summarize meetings yourself. And captions provide a company the ability to expand the group of people who can access their products. We put a lot of our training in courses created in Kajabi. Rev offers burned-in and .srt files, so the .srt files are perfect for Kajabi! We are only a US-based company right now, but it can help with accessibility with language barriers too because Rev offers captions in SOOOO many different languages
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Pros
Otter.ai
  • Quick detailed notes immediately following meeting
  • Templates to help format the notes based on meeting type
  • Write comprehensive post meeting follow up emails
Read full review
Rev.com Inc
  • quick delivery
  • captions
  • transcripts
  • easy/ user-friendly
  • affordability
Read full review
Cons
Otter.ai
  • Customer service is terrible--zero customer interaction.
  • Billing system is questionable--was billed for two other accounts just because they were connected to my company.
  • Slow to take care of billing issues.
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Rev.com Inc
  • following the customer made glossary better
  • adding better punctuation in captions
Read full review
Usability
Otter.ai
Perfect for the purpose
Read full review
Rev.com Inc
No answers on this topic
Alternatives Considered
Otter.ai
Otter.ai is in a recording category of its own. There are a few other apps on the app store that allow for recording transcription. But not to the level or other added features Otter.ai adds. I think the software is really good for business processes and procedures and can help a lot of people out.
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Rev.com Inc
I do not have experience with other Voice Recognition platforms
Read full review
Return on Investment
Otter.ai
  • It has allowed us to transcribe videos more quickly, providing a time savings.
  • We can transcribe a number of media pieces that we can then use the transcribed content across platforms as needed
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Rev.com Inc
  • Higher Sponsorship
  • More professional training
  • Higher Sales (due to higher sponsorship)
Read full review
ScreenShots

Rev.com (Rev) Screenshots

Screenshot of Workspaces are shared file libraries in the Rev account that can be organized by projects, departments, or anything else. Authorized Users of Workspaces can collaborate with their team to edit and share files, place new orders, and update project status. Team members can be a part of as many Workspaces as they’d like.Screenshot of Rev's web-based transcription editor makes reviewing transcripts easier. The user can listen along with the audio, make edits, highlight, adjust speaker labels, and even take notes. Users can also share the edited version with others so that a team can view and make edits in real-time. Once reviewing and editing is completed, the user can download the transcript directly from within the editor.Screenshot of Rev Pro Usage Dashboards enable account owners and managers to make better business decisions with less effort through a self-serve view of the most important usage data. Dashboards are organized into two primary sections: Usage and Turnaround time performanceScreenshot of A web-based caption editor where the user can make edits to the caption groups while the video plays. The edited version can be shared so teams can view and make edits in real-time.Screenshot of www.rev.com