Outlaw vs. Zeal

Outlaw is great for companies that use contracts on a regular basis. Outlaw keeps all of your contracts in one place and is fairly user-friendly. If you do not use the contract on a regular basis I would not see a use for the software. Overall it is a great program once you learn how to use it internally. End-to-end I have not seen much better.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Besides having all the functionality of any 5 star CLM, the situations it has helped were:

• Preventing contract
  deviation by controlling template versioning
• Improving
  business processes with customized features such as unique intake forms

• Templates. This allows us to create one document and just edit the contact details.
• Simplicity. It's easy to use.
• Tracking. We can see who did what when and who has viewed it.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Client service support.
• Personalization of need.
• Document tracking.

• Export function to be more easily used.
• Ability to access fully executed documents more easily (the different version histories results in the wrong version being downloaded a lot).
• Notifications for when a contract is fully executed if you aren't the signee but do need to be notified.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• New feature request process - they tend to ask a lot of questions regarding my request.

Outlaw is a great system to use and I think a few small improvements (creating a consultant/vendor list, allowing more people to have accounts without a significant jump in price, etc.) could get it to a 10.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Zeal is user-friendly for the non-tech person to use.

We had a dedicated rep assigned to our account. She was fantastic. She helped with the setup/implementation of the software to start. Gave our sales team training and if there was ever a unique scenario where something wasn't going as expected, she was very quick to respond and help resolve the issue

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Customer support is outstanding.

Outlaw was selected based on simplicity and price, but we had to move away from Outlaw due to lack of integration.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Much more hands-on team at Zeal that provides outstanding service to setup, train and educate our team on how to best use the product

• Increased employee efficiency.
• Quicker execution of contracts.
• Digital signatures are the best.
• Dashboard is confusing for those that do not use Outlaw on a regular basis.
• Time saver.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Allowed sales to send out templates without modification.
• Automated tracking of data from contract templates sent out.