Outlaw is close, real close.
July 05, 2021

Outlaw is close, real close.

Emily Smith | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Outlaw

It is being used across the whole organization but mainly through the sales and legal departments. We use it for all our agreements from sales, to referrals, to mutual NDAs. It allows us to create templates to use for our standard agreements within our company which is nice. It also allows the fields to be edited to make sure its custom to the client we are sending it to.
  • Templates. This allows us to create one document and just edit the contact details.
  • Simplicity. It's easy to use.
  • Tracking. We can see who did what when and who has viewed it.
  • Address book. This is a top priority for us. The fact that when we send our agreements, we have to have multiple screens open to copy and paste contact information is cumbersome.
  • Reminders. If I have sent a contact, I would love to receive an auto email telling me the client has viewed it, hasn't viewed it, etc.
  • PDF upload for signature. It should be easier. Upload PDF, select signature spot, and send.
  • Faster contract process. Our process is smoother and faster then it ever was before.
  • Employee efficiency. The process is quicker and has saved time, but I think there are more ways to save even more.
Outlaw allows us to store templates, easy to use and edit, collaborate internally and externally, and send right from Outlaw in a simple, easy, platform. I think there is still improvements needed - search function, address book, are the two main ones that would make this a show stopper platform.

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Did Outlaw live up to sales and marketing promises?


Did implementation of Outlaw go as expected?


Would you buy Outlaw again?


The way it is now is fine, but I don't want a product that is fine. I wan't a product that is great. For it to become great, it needs better search capabilities, an address book function, and auto reminders throughout the process.
Our Customer Service rep is responsive but the support we need is for the functions it doesn't have.
Functionality is better than not having it. I can create our 4 documents, within a half hour, by simply using templates. If I had the address book function, it would be even shorter, I say 5-10 mins. That is time that I would love to have back, especially if I'm sending 5 sets out a day. That's an hour I get back to do other things.

Outlaw Feature Ratings

Contract creation
Contract templates
Clause library/saved fields
Contract sharing
Contract editing
Collaborating on contracts
MS Word plug-in
Approval process
Interdepartmental workflows
Not Rated
Contract database
Contract search
Contract milestone reminders & alerts
Not Rated
Custom contract reports
Not Rated
Tracking contract status
Not Rated
Compliance check
Not Rated