Item: Outlaw
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Outlaw is used to create standardized contract templates for our staff and consultants. We are working on creating more templates for vendors and grantees of different types. Only a select few use Outlaw. There are specific people in each department that have access. I work on the programs team, creating contracts for the individual consultants we hire on our projects, but the HR department, for example, uses Outlaw to hire people on standard full-time employee contracts. This has helped maintain consistency between our contracts no matter what the project is.

Pros and Cons

Easy to use from the contracting side.
Ability to create a template that fits are needs exactly how we want.
Easy to connect the consultant with the contract via link or email.

I'd like to be able to have a list of consultants/vendors we've used before, like a contact list. Then if we have a contract with someone we've worked with before (which is often the case), it pulls all their information automatically. We don't have to add all their personal information, banking, etc. again.
Checkpoint reminders or checkpoint 'read receipts.'

Return on Investment

Positive - consistency in our contracting systems.
Negative - we don't all have accounts, so we rely on a select few people to get things done and cannot monitor the status of the contract ourselves.

Alternatives Considered

I did not select Outlaw.

Key Insights

Do you think Outlaw delivers good value for the price?

Not sure

Are you happy with Outlaw's feature set?

Yes

Did Outlaw live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Outlaw go as expected?

Yes

Would you buy Outlaw again?

Yes

Usability

Outlaw is a great system to use and I think a few small improvements (creating a consultant/vendor list, allowing more people to have accounts without a significant jump in price, etc.) could get it to a 10.

Support Rating

Every interaction I've was quick and thorough.

Likelihood to Recommend

Outlaw is well suited for the situations I describe below with staff and consultants. However, we work with a lot of consultants abroad who don't have easy access to internet, email addresses, etc. In those cases, we need to create the contract in Outlaw, download the PDF, send it to our field team, have them get the consultant to sign it, send it back, re-upload it into Outlaw, and then manually add a slot for our Vice President to sign. He then has to save a final copy. Because we have to use the same process to remain compliant, it becomes a little bit round-a-bout. I'm not sure if it's possible to fix that.

Outlaw is a huge asset for your contracts team

Overall Satisfaction with Outlaw