Catalytic - powering Digital Transformation
August 09, 2019

Catalytic - powering Digital Transformation

Mark DACEY | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source

Overall Satisfaction with Catalytic

We are using Catalytic internally to get a better understanding of its power and usage. We are looking to have other like minded organisations use it to power their digital transformation. The benefits include the ability to integrate between systems, as well as the workflow and automation component. The genius is that you don't have to be a developer to use it, and hence the value to business.
  • Automation of processes that allow us to scale as we mature our processes
  • Integration between systems in an out of the box manner
  • Business Process optimisation
  • Funky UI - doesn't take much to get used to
  • Handlebar
  • Hard to grasp the full extent of the power of the application
  • Made us look more closely at why we do what we do
  • Shortened the cycle time on a lot of previously manual processes
  • Better experience for our customer base
Using Catalytic is dead simple, click and drag. Start simple and iterate. Once you start using the tool, you soon want to add more in and then the more you add in the higher the ROI. People will start to line up to want to use it, and realise the benefits.
We have been so lucky with Catalytic, the team have been super responsive and more than willing to go that extra mile to make sure we have everything that we need. Even with the time zone challenges, they are the kind of team that will always make sure they are available and will follow up until we have the answer and more.
We started on the process automation journey a few years back and people kept coming back to ask, was there an alternative that would allow us to connect all the disparate systems in my organisation. We looked at RPA, that wasn't the answer, some of the larger players could do what we were looking for, but it came at a price that precluded usage. Then we should Catalytic was right in that sweet spot, - we call it bang for buck, functionality that was accessible from a price point of view but delivered in terms of realising our goals
Catalytic is best suited for process automation. It is great with unstructured data and the machine learning capability is so accessible. The AI aspect is super intuitive and helps make good business decisions. The ability to drop pushbots into process and then do a seamless handshake to a human and back again is not something I have seen anywhere else.