PagerDuty vs. Snyk

I think PagerDuty works great for medical practices. I have used other platforms through other companies, and PagerDuty is by far the best platform. It is because of the different features it has to communicate to other staff members how the call is being handled. It is easy to learn how to use.

Incentivized

Scenarios Where Snyk Is Well-Suited CI/CD Pipeline Integration (Node.js, Python, etc.) Container Security Open Source License Compliance Infrastructure as Code (IaC) SecurityScenarios Where Snyk May Be Less Appropriate Scanning Proprietary or Custom Code for Unknown Vulnerabilities Complex Monorepos with Custom Build Tools Organizations Requiring Custom Security Rules Advanced Security Teams Needing Correlation and Deep Triage.

Incentivized

• Alerting notifications is its best attribute; it will continue to make contact until the alert is acknowledged by a user.
• The calendar view provides valuable information regarding who is on call by the team and their full contact information.
• The application also lets you initiate a tech bridge meeting instantly and notifies all on-call users.

Incentivized

• Helps in dependency management
• SAST - Static Application Security Testing
• Infra Code Scan ( Terraform , Cloud Formation , Docker image scan)
• OSSG

Incentivized

• When getting a phone call, PagerDuty doesn't seem to allow acknowledgments of alerts through the phone, which it says it does. I constantly receive a message that it was updated by another person - when in reality, it wasn't.
• Smarter notifications. If an alert was snoozed for a time, when it comes back, it sends out another alert. It should, I think, send a message asking if the alert is still an issue and give the option to close.
• Make schedule changes more intuitive.
• One button to acknowledge and close an alert.

Incentivized

• The tool itself has many capabilities but using them operationally within the platform on a day to day basis for managing vulnerabilities is not a good experience.
• Our company was in desparate need of a tool to help us manage vulnerabilities so we could achieve a SOC 2 assurance report without findings.

Incentivized

They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.

Incentivized

The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.

Incentivized

Developer-Centric Design - Snyk integrates directly into IDEs (like VS Code and IntelliJ), CI/CD pipelines, GitHub/GitLab, and container registries. Clear, Actionable Vulnerability report issues are categorized by severity.


Reports include fix recommendations, pull request suggestions, and links to remediation advice.

Incentivized

PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.

Incentivized

When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.

Incentivized

I have not use the 2 technologies for as long as I have used PagerDuty but in my opinion PagerDuty makes things a lot easier. The other tools got the job done and got alerts out but PagerDuty just seemed to make the setup for on-call alert schedules and integrations easier than the others. This isn't to say the others are difficult, just that PagerDuty was slightly better. I also have noticed that more tools have options to integrate to PagerDuty over the other tools.

Incentivized

Unfortunately, neither cover all of the use cases that we would like so we need to use both but they are both excellent tools as part of our vulnerability management. We find that Snyk helps us better with improving our MTTR of identified vulnerabilities when compared to inspector but that may be more based on how we have implemented both tools

Incentivized

• Allow our service to be available 24/7 with minimal downtime, improving customer experience
• Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
• Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings

Incentivized

• Increased developer experience
• Better productivity due to shift left as Vulnerabilities are caught earlier in the SDLC process
• Improved Vulnerability Management
• Common dashboard for various stages in CI/CD

Incentivized