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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Panopto

    Score7.5 out of 10
    N/APanopto is a video management platform for businesses and universities from the company of the same name in Seattle, supporting the recording, sharing, live streaming, and (after recording) sharing via LMS or internal video site, video search, and virtual classroom.

    $14.99

    per month

    xMatters

    Score10 out of 10
    N/AxMatters is an IT alert management solution for enterprises. It is cloud-based incident management software that enables business processes or applications to trigger two-way communications (text, voice, email, SMS, etc.) during time-sensitive events.

    $9

    per month

    Pricing
    PanoptoxMatters
    Editions & Modules
    Pro
    $14.99
    per month
    Starter
    $9
    per user/per month
    Base
    $39
    per user/per month
    Free
    Free
    Advanced
    Contact for quote
    Offerings
    Pricing Offerings
    PanoptoxMatters
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    PanoptoxMatters
    Considered Both Products
    Panopto
    No answer on this topic
    Everbridge
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    PanoptoxMatters
    Video Marketing
    Comparison of Video Marketing features of Panopto and xMatters
    Feature
    Panopto
    7.0
    6 Ratings
    8% below category average
    xMatters
    -
    Ratings
    Video personalization7.06 Ratings00 Ratings
    eCommerce6.01 Ratings00 Ratings
    Support for advertisements7.01 Ratings00 Ratings
    Video SEO8.02 Ratings00 Ratings
    Video Platform Integrations
    Comparison of Video Platform Integrations features of Panopto and xMatters
    Feature
    Panopto
    9.4
    7 Ratings
    41% above category average
    xMatters
    -
    Ratings
    Integration to LMS9.47 Ratings00 Ratings
    Video Security
    Comparison of Video Security features of Panopto and xMatters
    Feature
    Panopto
    8.8
    10 Ratings
    3% above category average
    xMatters
    -
    Ratings
    Video access controls9.09 Ratings00 Ratings
    User management9.010 Ratings00 Ratings
    Video link sharing10.010 Ratings00 Ratings
    Internal video8.010 Ratings00 Ratings
    External video8.09 Ratings00 Ratings
    Video Player
    Comparison of Video Player features of Panopto and xMatters
    Feature
    Panopto
    8.5
    10 Ratings
    4% above category average
    xMatters
    -
    Ratings
    Player customization7.08 Ratings00 Ratings
    Embedded videos9.08 Ratings00 Ratings
    Video quality / Bandwidth controls8.89 Ratings00 Ratings
    Mobile compatibility9.08 Ratings00 Ratings
    Video Analytics
    Comparison of Video Analytics features of Panopto and xMatters
    Feature
    Panopto
    7.5
    10 Ratings
    5% below category average
    xMatters
    -
    Ratings
    A/B testing9.04 Ratings00 Ratings
    Streaming quality reports6.04 Ratings00 Ratings
    Per viewer tracking8.010 Ratings00 Ratings
    Per video tracking8.010 Ratings00 Ratings
    Video analytics dashboard6.38 Ratings00 Ratings
    Video Hosting, Management & Storage
    Comparison of Video Hosting, Management & Storage features of Panopto and xMatters
    Feature
    Panopto
    8.1
    9 Ratings
    6% below category average
    xMatters
    -
    Ratings
    On-Demand video7.68 Ratings00 Ratings
    Live streaming7.28 Ratings00 Ratings
    Impact of streaming on network8.04 Ratings00 Ratings
    Video upload & format support9.08 Ratings00 Ratings
    Video library / File management9.29 Ratings00 Ratings
    Video portal7.88 Ratings00 Ratings
    Video Engagement
    Comparison of Video Engagement features of Panopto and xMatters
    Feature
    Panopto
    8.8
    7 Ratings
    10% above category average
    xMatters
    -
    Ratings
    Audience polling10.05 Ratings00 Ratings
    Audience Q&A / Live chat7.25 Ratings00 Ratings
    Video comments9.27 Ratings00 Ratings
    Best Alternatives
    PanoptoxMatters
    Small Businesses
    Vidyard
    Score8.3 out of 10
    No answers on this topic
    Medium-sized Companies
    Vidyard
    Score8.3 out of 10
    No answers on this topic
    Enterprises
    Ensemble Video
    Score9.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PanoptoxMatters
    Likelihood to Recommend
    8.0
    (12 ratings)
    10.0
    (9 ratings)
    Usability
    8.0
    (1 ratings)
    10.0
    (2 ratings)
    Support Rating
    7.0
    (2 ratings)
    9.9
    (5 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PanoptoxMatters
    Likelihood to Recommend
    Panopto
    Panopto is great if you have a lot of video content that you need to put in a central repository. It makes it easy to manage who sees it and how it is categorized. The captioning features are also really good too. For folks to view the video, they don't need a Panopto account. You can send them a direct link. If you want to upload videos, however, they will need a Panopto account. If you only have a few videos or care less about usage statistics, SharePoint may be a better file repository option
    Incentivized
    Read full review
    Everbridge
    We use xMatters for our alerting on critical matters. ServiceNow is our incident management system and it ties into xMatters. When a critical alert is generated it will notify the appropriate party. I'm trying to see if two other departments can use it. We are looking for a refrigeration system and for weather alerts when bad storms are coming
    Incentivized
    Read full review
    Pros
    Panopto
    • Simple to use - It really is a click-and-go system. Log in, click on record, and you're set.
    • Flexible - It allows multiple information-rich inputs to be recorded simultaneously (for example, the screen, webcams, microphones, etc.). For some demonstrations, having multiple perspectives/views can be beneficial. The ability to add multiple webcams enhanced the value of some of my recordings.
    • Reliable - This is critical when an unforeseen opportunity arises and you want to capture it visually and with audio. I had multiple experiences where a unique person was available briefly and due to Panopto's reliability, I was able to capture content that would otherwise have been seen by only those physically present at the time.
    Incentivized
    Read full review
    Everbridge
    • Close to real-time alert notifications over preferable options, like phone call, text, email, or app notification.
    • Automated incident communication about critical system outages based on alerts received in the system.
    • Automated on-call roster and notification deliveries to SME.
    Incentivized
    Read full review
    Cons
    Panopto
    • Panopto doesn't fully support Ultra courses in Blackboard - we can do quizzing, which is very helpful, but we can't do video submissions like an Original course.
    • There is no built-in certificate option for completing a video and its quiz questions, which requires us to use additional systems for tracking and awarding.
    • Analytics are mediocre. The reporting tools are challenging to use and to get clear information on a consistent basis.
    • Quizzing is limited to multiple choice or T/F -- there is no reflection point or open-ended question format.
    Incentivized
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    Everbridge
    • granular notification settings
    • Allowing users to create custom integration templates would provide more flexibility and control over how xMatters integrates with their systems
    • Additional built-in integrations with other applications would be an area of improvement.
    Read full review
    Usability
    Panopto
    Needs some work, but I'm sure improvements will come over time
    Incentivized
    Read full review
    Everbridge
    xMatters has a pretty good UI. However, its versatility does get in the way a little as the number of options can be overwhelming, and it sometimes takes a while to find the place you want, or get the result you want. I don't have any suggestions on how to fix this, it's just a side effect of the complexity that xMatters offers.
    Incentivized
    Read full review
    Support Rating
    Panopto
    Panopto has been quick to answer any questions, but their rollouts and updates have caused issues where we felt a little blindsided by unexpected changes. Their development cycle is slow and often their promises for future updates have been extremely slow or never come.
    Incentivized
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    Everbridge
    Working with xMatters support has been fantastic! Our support rep is very friendly, helpful, and knowledgeable. We get quick response times when asking questions, and when we have more complex problems, it's easy to schedule a call and spend some time working through our issues together. Every time we've had a problem we've been able to get the info we need and get a resolution easily.
    Incentivized
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    Alternatives Considered
    Panopto
    Cost wise, unless you have a huge audience, Panopto is better. Both Zoom Meeting and Kaltura and for more expensive and a smaller program/company may not have the demand to justify them. Kaltura - is a far superior tool, the UI is much more modern and easier for a novice user to understand, and it makes sharing videos amongst faculty much easier. The LMS integration if far smoother and the recording is much easier and faster (from within the LMS). The analytics are also present in a much cleaner and digestible way. Lastly, the quizzing feature is far more robust. Zoom - Smoother at streaming and live interactions. Stronger chat feature and supports larger audiences, it can handle over 100 HD webcams at once if needed. It does basic desktop capture and supporting audio-only formats that can easily be converted to Podcast or Soundcloud. Google Loom - This one is not listed above as it's rather new but its a FREE tool for fast video/desktop/PPT recordings and it's extremely fast and easy to share. That said it's pretty basic as far as any additional features are concerned. Post-production editing is limited to basic timeline trimming.
    Incentivized
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    Everbridge
    xMatters is a market leader among many new burgeoning products in the stakeholder notification space. They are historically one of two original enterprise products in this space. Great client base of large companies and good reputation. xMatters offers flexible licensing models, depending on functional needs. It's easy to learn and use but slightly more difficult to administer.
    Incentivized
    Read full review
    Return on Investment
    Panopto
    • Panopto integrates with our LMS, D2L quite well. It makes the process very simple for our instructors and students to record and watch videos.
    • It does not require any plugins or software to watch videos, as they load up in a web browser.
    • The videos work on mobile and embed easily in courses or on websites.
    • We also enjoy the easy sharing of videos and simplified management in the web portal.
    Read full review
    Everbridge
    • Quicker response times for on-call personnel.
    • Managers are able to pull reports faster for any incidents escalated to their team.
    • When needing to contact another on-call associate from another team, xMatters provides conference bridge lines. You don't have to set up meetings through Outlook or Skype.
    Incentivized
    Read full review
    ScreenShots