Payoneer vs. Xoom, a PayPal Service

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Payoneer
Score 3.0 out of 10
N/A
Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.N/A
Xoom, a PayPal Service
Score 8.5 out of 10
N/A
Xoom, a PayPal Service, is an online money transfer service for quickly sending money internationally.N/A
Pricing
PayoneerXoom, a PayPal Service
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PayoneerXoom, a PayPal Service
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
PayoneerXoom, a PayPal Service
Considered Both Products
Payoneer
Chose Payoneer
I have used all of them successfully for years without "violating their terms". Payoneer is throwing business away for no reason at all.
Chose Payoneer
Payoneer has outperformed them all, with speedier payments, a larger network, and international business accounts. We first tried a few different payment service providers before settling on this one, like PayPal, Payeer, and Skrill. But after all these years, Payoneer …
Xoom, a PayPal Service

No answer on this topic

Top Pros
Top Cons
Features
PayoneerXoom, a PayPal Service
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Payoneer
1.8
10 Ratings
102% below category average
Xoom, a PayPal Service
-
Ratings
Fraud Detection3.49 Ratings00 Ratings
API or SDK1.55 Ratings00 Ratings
Recurring Payment Support1.87 Ratings00 Ratings
Billing and Invoicing Support1.510 Ratings00 Ratings
Global Support1.110 Ratings00 Ratings
Payment Form Acceptance1.89 Ratings00 Ratings
Best Alternatives
PayoneerXoom, a PayPal Service
Small Businesses
Apple Pay
Apple Pay
Score 9.1 out of 10

No answers on this topic

Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10

No answers on this topic

Enterprises
Adyen
Adyen
Score 8.8 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
PayoneerXoom, a PayPal Service
Likelihood to Recommend
2.3
(32 ratings)
8.4
(22 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
1.0
(2 ratings)
9.0
(2 ratings)
Implementation Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
PayoneerXoom, a PayPal Service
Likelihood to Recommend
Payoneer
Payoneer is well suited for freelancers whether or not they work on marketplaces. as it makes it easier to receive payments from clients abroad. More over it also takes a lot of hassle out of getting paid from international clients as well as sending cross border payments. It has some what limited implementation in e commerce type business especially where you need to automate the payment process
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PayPal
Xoom is best suited to send and receive money between two people who live in different countries, not only that we can also send money to our friends, colleagues, family members directly in their bank accounts. They have a great currency exchange functionality that directly converts our received money into our local currency, and deposits it into our bank account within a few minutes. The only drawback is that not many people know about it, it needs good marketing so that more people can use this service, and from my experience, I can say it is very secure and a good competitor of Payoneer.
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Pros
Payoneer
  • It is very well accepted world wide and also accepts more than 150 currencies.
  • A decent and nominal exchange rates of currency as compared to similar platforms like PayPal.
  • I can keep track of all the transactions, payments, balance, etc using Payoneer.
  • It is because of Payoneer we can grow our business globally.
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PayPal
  • Very fast transfer and very secure as being of PayPal.
  • Receiver don't need to download the app or use Xoom.
  • It supports bank and debit card to transfer funds and same with the receiver.
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Cons
Payoneer
  • The process of getting payment is a little bit complex in Payoneer as compared to PayPal.
  • Receiving of payments takes a very long time and it's not instant.
  • The customer service of Payoneer is not up to the mark and it takes a very long time to resolve simple issues.
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PayPal
  • Some destinations take longer to get delivered to.
  • Higher amounts of money are harder to transfer.
  • High fees when trying to add funds to new card.
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Likelihood to Renew
Payoneer
Payoneer helps me a lot on my online business journey, it gave me the support and functions that I want.
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PayPal
I don't see any other service that is so versatile and which offers such a breadth of services.
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Usability
Payoneer
No answers on this topic
PayPal
It's one of the most easy to use and intuitive platforms. The app is very powerful as well.
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Support Rating
Payoneer
The support is really awful. They send you generic answers, and actually don't really understand what is going on. For example, when our re-verification was stuck, support agents told me that the account is active and you can send a payment. I did that, my card was charged, but the payment was declined, because the account was not active
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PayPal
The support team is excellent. They help with any queries.
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Implementation Rating
Payoneer
No answers on this topic
PayPal
The implementation was largely successful. Since this was a large shift from normal practices, we faced a few teething problems, but largely I'd say it went well.
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Alternatives Considered
Payoneer
Before Payoneer, I used Paxum, a Canadian product, that was or is similar but more expensive. Also used Payza(later Ecopayz), and European alternative, they have their ups and downs, they aren't even listed in the Search above, basically they are both payment gateways that allow using several payment methods, and any payment gateway, the problem is they don't have any bank accounts associated with them, therefore they are more limited in that regard. Both use a card as the main withdrawal method, and both support international currencies, but there as I mentioned there isn't any bank account associated with them, nor there is a way to connect them to Stripe.
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PayPal
We agreed to select Xoom as the main payment method since it had more flexible options. It gives the user a full guarantee of transacting safely and when there is a conflict the customer support team acts quickly. The charges for sending and receiving money are relatively low as compared to other platforms. The mobile application has biometric login features making it difficult for unauthorized users to access confidential information.
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Return on Investment
Payoneer
  • I can receive the money from anywhere around the world, and in any currency.
  • It converts the money directly into my local currency, hence becomes easy for us to track and withdraw money from our bank accounts.
  • Sometimes customer support lacks the ability to satisfy the customer requirements.
  • Required to make two different accounts for receiving and sending money.
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PayPal
  • We have had an uptick in payment processing times.
  • We receive payments from customers on time with no lag between invoice and payment dates.
  • Overall Xoom has literally added to our bottom line by allowing more than a physical check payment option.
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