TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    pdfFiller

    Score9 out of 10
    N/ApdfFiller is a cloud-based platform with a comprehensive digital toolkit used to handle PDFs, and to edit, sign, store, manage, and collaborate on documents. Documents are stored in the cloud and can be accessed anytime, anywhere, without worrying about losing data.

    $20

    per month (for an individual user)

    SignRequest, now part of Box

    Score9.8 out of 10
    Small Businesses (1-50 employees)
    SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.

    $0

    per user

    Pricing
    pdfFillerSignRequest, now part of Box
    Editions & Modules
    Basic for Enterprise
    $8
    per month (annual commitment) per user (minimum 20 users)
    Premium for Enterprise
    $10
    per month (annual commitment) per user (minimum 10 users)
    Basic
    $20
    per month single user
    Plus
    $30
    per month single user
    Premium
    $40
    per month single user
    Start
    $0.00
    per user
    Professional
    $8.00
    per user
    SME
    minimal $16.00
    $4.00 per user
    Enterprise
    Custom
    per user
    API
    Custom
    per installation
    Offerings
    Pricing Offerings
    pdfFillerSignRequest, now part of Box
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsUp to a 70% discount on individual plans for annual billing.For text message verification and bank payment verification additional fees apply
    More Pricing Information
    Community Pulse
    pdfFillerSignRequest, now part of Box
    Considered Both Products
    airSlate, Inc
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    44 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    45 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    45 Answers
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    40 Answers
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    41 Answers
    100%
    Implementation went as expected
    9 Answers
    Best Alternatives
    pdfFillerSignRequest, now part of Box
    Small Businesses
    M‑Files
    Score8.9 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    pdfFillerSignRequest, now part of Box
    Likelihood to Recommend
    9.1
    (52 ratings)
    8.0
    (20 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (25 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.1
    (29 ratings)
    8.8
    (6 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    pdfFillerSignRequest, now part of Box
    Likelihood to Recommend
    airSlate, Inc
    I chose to hit #9. I believe we all have abilities to broaden our needs so for the majority you may end up thinking this is a 10 if having used comparison tools or remembering those times when a certain "other" signature and document completion tool didn't go as planned or seemed less familiar. I will always welcome the clients and professionals who need my response to send their documents to me for PDF filling. On the random flip when I have to have communication rapidly flow on the go in a last minute piece of time, these people will receive my PDF™ items. And if tips and tools are necessary, they are rather easily placed where they can be worked out by anyone.
    Incentivized
    Read full review
    Discontinued Products
    It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.
    Incentivized
    Read full review
    Pros
    airSlate, Inc
    • Create and edit forms with ease.
    • Send forms out for signature and field completion to clients, vendors, and employees.
    • Saved us a ton of time and space around the office, since we have been able to eliminate the fax machine and scanner.
    Incentivized
    Read full review
    Discontinued Products
    • e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts.
    • Price- SignRequest has one of the more attractive price points for businesses.
    • Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products.
    Incentivized
    Read full review
    Cons
    airSlate, Inc
    • multiple users can not login at the same time. When the 2nd user login to the same account, it will logged out the 1st user automatically.
    • For using advanced features of this software users need to pay a lot. It's very expensive.
    • Unavailability of task manager. It can help users to add their tasks on the dashboard itself and give reminders of those tasks.
    Incentivized
    Read full review
    Discontinued Products
    • I think the "prepare document" screen can be a little more user-friendly
    • A way to keep the documents organized a bit better on the documents screen
    • I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site
    Incentivized
    Read full review
    Likelihood to Renew
    airSlate, Inc
    I will always be a faithful PDFfiller customer. The product has saved me a lot of time over the years and I find a great deal of value in the platform. If I move on to another company someday, PDFfiller will be going with me wherever I go.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    airSlate, Inc
    I don't fully understand all the features and I could probably be using it better, especially the templates. The organisation of exisiting files could be better (ie similar to folders on a pc/laptop). I haven't really invested much time into exploring it further than filling out forms; There possibly is an organisation solution I haven't discovered yet
    Incentivized
    Read full review
    Discontinued Products
    I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
    Incentivized
    Read full review
    Support Rating
    airSlate, Inc
    If you need help, you can easily search for it and find online tutorials that walk you through how to do specific things step by step. You do not have to read a 20 page manual or sit for a 10 hour training session, it is refreshing that you can take it at your own pace and learn things as you need to
    Incentivized
    Read full review
    Discontinued Products
    Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
    Incentivized
    Read full review
    Implementation Rating
    airSlate, Inc
    When I was hired on by my current company I was already a paying customer, so I just brought it with me. Once I showed our President/Founder how simple it was to use for our contracts, agreements, and NDAs, it has been a staple in our company ever since. That was almost 3 years ago. We've closed quicker because of the speed at which we can turn signed docs around.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    airSlate, Inc
    I have used other editors such as Adobe Acrobat and, in my opinion, for the money Adobe costs, if the need is just to edit pdf I would go with PDFfiller. It is a really easy tool to use. It's learning curve is not that steep and it does pretty much everything I need from it.
    Incentivized
    Read full review
    Discontinued Products
    Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts
    Incentivized
    Read full review
    Return on Investment
    airSlate, Inc
    • not traveling with a printer
    • able to do work a lot faster
    • documents always look very professional
    • all the paperwork i need to fill out is typed, not handwritten into forms which looks much more professional. Almost as if I had an assistant to type out my documents
    • I love the fact that I can make an edit to an existing PDF. I dont have to go back and forth and ask for editable copies of word documents, etc.
    Incentivized
    Read full review
    Discontinued Products
    • Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back
    • Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields
    Incentivized
    Read full review
    ScreenShots

    pdfFiller Screenshots

    Screenshot of the PDF editorScreenshot of fillable fields in pdfFillerScreenshot of the dashboardScreenshot of where to share documents and request eSignatures

    SignRequest, now part of Box Screenshots

    Screenshot of Step 1: Upload the document that needs to be signedScreenshot of Step 2: Prepare document before sendingScreenshot of Step 3: Your customers experience the ease of e-signingScreenshot of Step 4: Signed documents are stored and shared with your customerScreenshot of Step 5: Every alteration to a document is logged for legal purposes