pdfFiller vs. SignRequest, now part of Box

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
pdfFiller
Score 9.0 out of 10
N/A
pdfFiller is a cloud-based platform with a comprehensive digital toolkit used to handle PDFs, and to edit, sign, store, manage, and collaborate on documents. Documents are stored in the cloud and can be accessed anytime, anywhere, without worrying about losing data.
$8
per month (annual commitment) per user (minimum 20 users)
SignRequest, now part of Box
Score 9.7 out of 10
Small Businesses (1-50 employees)
SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.
$0
per user
Pricing
pdfFillerSignRequest, now part of Box
Editions & Modules
Basic for Enterprise
$8
per month (annual commitment) per user (minimum 20 users)
Premium for Enterprise
$10
per month (annual commitment) per user (minimum 10 users)
Basic
$20
per month single user
Plus
$30
per month single user
Premium
$40
per month single user
Start
$0.00
per user
Professional
$8.00
per user
SME
minimal $16.00
$4.00 per user
Enterprise
Custom
per user
API
Custom
per installation
Offerings
Pricing Offerings
pdfFillerSignRequest, now part of Box
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsUp to a 70% discount on individual plans for annual billing.For text message verification and bank payment verification additional fees apply
More Pricing Information
Community Pulse
pdfFillerSignRequest, now part of Box
Considered Both Products
pdfFiller
Chose pdfFiller
I have not used other products - PDFfiller was the first one I tried and have kept my annual subscription active since it was so easy to use.
Chose pdfFiller
Works great. Filling out pdfs used to be a pain in the rear. PDFfiller is a great app and defiantly makes my life a lot easier. Some of the other apps can be a real pain in the rear. It’s just east to use what can I say. I can imagin my phone without it.
Chose pdfFiller
There are SO many options for this category. What I will say is that I am not always in control nor am I always able to suggest going PDF. People have their rhymes and reasons foro why they use what they do.
My next most frequently used option is DocuSign, which by all means is …
Chose pdfFiller
i have never looked for a similar product. i didnt even know similar products existed!
Chose pdfFiller
I have never been sent a legal document via PDFfiller, only Docusign. We only use Docusign for legal and accounting matters because that is what our accountant, solicitor and real estate agent choose to use.
It is my understanding that Docusign is more appropriate for contracts …
Chose pdfFiller
This is my first time using a service like this. I chose this because it was what a previous coworker used to do the job i am doing now. I would not change services as PDFfiller is very easy to use and navigate.
Chose pdfFiller
I've not had to try any others. I was fortunate to stumble on PDFfiller as my first choice and I've never had to use anything else.
Chose pdfFiller
They only other one I looked into (but didn't use) was the editor made by Adobe. The price was prohibitive for a small business like mine.
Chose pdfFiller
I find it much easier to use and more user friendly than Adobe Acrobat
Chose pdfFiller
I have not used many others but in my field there are real estate specific options like Glide or Homelight that offer pdf editing but I don't think they offer as much editing features I need and is not as smooth to operate.
Chose pdfFiller
I googled filling a PDF over 5 years ago, this is the first software that came up. It has been so helpful, easy to use and reasonably priced, we have not looked elsewhere.
Chose pdfFiller
Easier for a small practice and more cost effective
Chose pdfFiller
Docusign is very limited in my opinion. The software itself is also very clunky and skips around too much for my brain to handle. The UI is also confusing and looks sort of pieced together.
Chose pdfFiller
PDFfiller is much less expensive than DocuSign and you will get more for your money. Docusign charges a ton of money for their product. PDFfiller can do basically the same thing.
Chose pdfFiller
I like this better than Adobe but not as much as DocuSign mainly b/c DocuSign is more readily accepted for electronic signature and also DocuSign has better name recognition.
Chose pdfFiller
Adobe isn't user-friendly in my opinion. I can't save a pdf easily when I want to only select certain pages. PDFfiller is much faster and does everything I need and the interface makes more sense to me.
Chose pdfFiller
I have only sued PDFfiller as it met my needs at the time and the price was awesome!
Chose pdfFiller
Honestly, I'm not sure I could assert that PDFfiller is necessarily better than the competition. It's definitely adequate enough for the tasks I need it for that I quit looking for another service to use.
SignRequest, now part of Box
Chose SignRequest, now part of Box
SignRequest is far and away more afforable than its competitors. Their support is also very responsive and willing to make improvements whereas its competitors seem to be a bit more unapproachable as far as their support goes. I have been able to resolve billing and reporting …
Chose SignRequest, now part of Box
Friendly interface, affordable costs, easy to understand and use, personalized language. You can manage users, templates and documents.
Chose SignRequest, now part of Box
I haven't used this in my role, but as a customer, I have used this program and it was nice. The pricing model, however, is far outside the reach for most small businesses. This is why I didn't consider Adobe Sign when trying to find a solution that meets our business needs.
Chose SignRequest, now part of Box
Less money and easier to set up than more well-branded e-signature platforms. Unlimited contracts on paid plans, which is a lot more than any other e-signature software I've used before. And under the free plan, you can get 15 contracts signed with limited features. For smaller …
Chose SignRequest, now part of Box
When I started this company in 2017, I looked for alternative solutions to getting e-signatures on business documents but never found anything that met our needs well until I encountered SignRequest. At this point we've been using it so long that I honestly can't remember the …
Chose SignRequest, now part of Box
We actually ended up switching to HelloSign after about three months. The main reason was the depth of the Salesforce integration that we needed to have. SignRequest is a really top-notch product for the market they play in. Small businesses especially will be able to use the …
Chose SignRequest, now part of Box
They have an unlimited free plan. In other words, you can sign as many documents as you want for free each month. The others (last I checked) limited your total number of signed docs on the freemium plan. That's certainly nice. SignRequest's upgrades come from more features …
Chose SignRequest, now part of Box
SignRequest is actually easier to use than SigningHub. It's much easier to just go to wherever you need a signature in the document and add the field. It's also got a cleaner interface, in my opinion, which makes it easier to figure out what's going on. I think that for someone …
Chose SignRequest, now part of Box
SignRequest is easier and quicker to use, integrates into Google services, and really is a smooth process overall. I found the other e-sign product I've used to be less user-friendly, and perhaps more dated in its design. With the other product I tried, there were several …
Chose SignRequest, now part of Box
I think SignRequest offers more and more powerful customization options thank competitors. I wasn't a fan of the user interface and usability when trying to customize documents on competitors' products, but SignRequest was easy. I also like SignRequest's template functionality …
Chose SignRequest, now part of Box
Unlike Adobe Acrobat DC, SignRequest is actually designed to request signatures and presents itself as such to my clients. DocuSign is not as user-friendly and approachable as SignRequest in my opinion. Even the free version of SignRequest offers more options and functionality …
Chose SignRequest, now part of Box
Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools …
Chose SignRequest, now part of Box
Adobe Sign (formerly EchoSign), DocuSign and Zoho Sign
Chose SignRequest, now part of Box
DocuSign is used in other areas of our business (client contracts, MSAs, SOWs, etc.) because it integrates with Salesforce and because we are a partner. We don't use DocuSign for HR purposes because DocuSign automatically creates a copy of the document in Salesforce, which …
Chose SignRequest, now part of Box
Unfortunately, I have no experience with alternatives. SignRequest seemed the most value for money at the time we made the decision to start e-signing.
Best Alternatives
pdfFillerSignRequest, now part of Box
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.3 out of 10
Foxit eSign
Foxit eSign
Score 9.2 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
Tungsten Capture
Tungsten Capture
Score 9.3 out of 10
DocuSign
DocuSign
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
pdfFillerSignRequest, now part of Box
Likelihood to Recommend
9.1
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
10.0
(0 ratings)
Support Rating
9.1
(0 ratings)
8.8
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
pdfFillerSignRequest, now part of Box
Likelihood to Recommend
Honestly, everyone should know about PDF filler. But then again, its my little secret, lol. I love the fact that I can make edits to PDF seamlessly and professionally. I also love the fact that the documents i need to fill out, sign and return look great. Not like i printed them and then tried to use a phone scanner to send them back. PDF filler is what allows me to travel without a printer
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It's great for a law firm--especially ours which is paperless--and for any business that needs reviews and signatures constantly. I have recommended it to courts, my general contractor working on our house, and to other law firms that have a hard time getting us their clients' signatures. I think most businesses would benefit from SignRequest!
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Pros
  • Its user interface makes it a very easy-to-operate app. Without having adequate technical knowledge any user can operate it easily.
  • It works very fine on adding text on any part of a PDF document and It also allows users to delete pre written text from a pdf file.
  • It can also convert PDF files in other office formats with good quality.
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  • SignRequest is extremely user-friendly and its interface is smooth and straightforward. It takes the guesswork out of sending contracts and agreements online for review and signatures.
  • SignRequest is easy to set up and customize. I truly like how well its setup is structured. I've had zero issues uploading documents and customizing them.
  • SignRequest also allows you to save documents and use over and over. I really liked this feature as we send a lot of a similar contract out to our clients. We are able to change the amount and tweak the client information quickly and streamline the process.
  • SignRequest sends a final signed document after reach party signs it. I like adding this final PDF to our invoices when we send it out so our clients can keep a digital record of our agreements.
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Cons
  • Manually resending the document was a feature that seems to have been taken away.
  • Templates for Send To Sign letters. I basically have to type the same information over and over again each time. I was hoping that it would save it but it doesn't seem to have that function
  • Signer cannot save the document once it has been signed. I have to make sure that there is a note within the email that states that I will send them a copy.
  • Wish it had a way to send me a copy of the email I sent.
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  • Clunky UI when filling in documents that require long-form responses. (Doesn't allow for entering of multiple lines at one time; lots of clicks required to complete a document with many fields)
  • In the free version, can only send one document at a time
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Likelihood to Renew
I will always be a faithful PDFfiller customer. The product has saved me a lot of time over the years and I find a great deal of value in the platform. If I move on to another company someday, PDFfiller will be going with me wherever I go.
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No answers on this topic
Usability
I don't fully understand all the features and I could probably be using it better, especially the templates. The organisation of exisiting files could be better (ie similar to folders on a pc/laptop). I haven't really invested much time into exploring it further than filling out forms; There possibly is an organisation solution I haven't discovered yet
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I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
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Support Rating
If you need help, you can easily search for it and find online tutorials that walk you through how to do specific things step by step. You do not have to read a 20 page manual or sit for a 10 hour training session, it is refreshing that you can take it at your own pace and learn things as you need to
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Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
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Implementation Rating
When I was hired on by my current company I was already a paying customer, so I just brought it with me. Once I showed our President/Founder how simple it was to use for our contracts, agreements, and NDAs, it has been a staple in our company ever since. That was almost 3 years ago. We've closed quicker because of the speed at which we can turn signed docs around.
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No answers on this topic
Alternatives Considered
There are SO many options for this category. What I will say is that I am not always in control nor am I always able to suggest going PDF. People have their rhymes and reasons foro why they use what they do. My next most frequently used option is DocuSign, which by all means is a top performer as well. The ease and universal comfort of PDF Filler resonate on a higher level of subconscious use globally so it becomes second nature like using text messages to video conferencing
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When I started this company in 2017, I looked for alternative solutions to getting e-signatures on business documents but never found anything that met our needs well until I encountered SignRequest. At this point we've been using it so long that I honestly can't remember the specific names of other products or vendors.
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Return on Investment
  • Achieved significant ROI immediately, by freeing up our sales staff to actually sell (show properties, prospect new clients, list new houses), rather than spending time printing/scanning/manually completing forms, documents, and legal agreements.
  • Huge quality of life improvement immediately felt by our entire team that uses the application
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  • We ended up switching vendors after about 3 months due to CRM integration with Salesforce not meeting our needs.
  • The cost was low enough where we did not feel it would be overly expensive with a growing sales team.
  • It allowed us to quickly get set up, and get e-signed contracts out to customers.
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ScreenShots

pdfFiller Screenshots

Screenshot of the PDF editorScreenshot of fillable fields in pdfFillerScreenshot of the dashboardScreenshot of where to share documents and request eSignatures

SignRequest, now part of Box Screenshots

Screenshot of Step 1: Upload the document that needs to be signedScreenshot of Step 2: Prepare document before sendingScreenshot of Step 3: Your customers experience the ease of e-signingScreenshot of Step 4: Signed documents are stored and shared with your customerScreenshot of Step 5: Every alteration to a document is logged for legal purposes