Likelihood to Recommend I chose to hit #9. I believe we all have abilities to broaden our needs so for the majority you may end up thinking this is a 10 if having used comparison tools or remembering those times when a certain "other" signature and document completion tool didn't go as planned or seemed less familiar. I will always welcome the clients and professionals who need my response to send their documents to me for PDF filling. On the random flip when I have to have communication rapidly flow on the go in a last minute piece of time, these people will receive my PDF™ items. And if tips and tools are necessary, they are rather easily placed where they can be worked out by anyone.
Read full review It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.
Read full review Pros Create and edit forms with ease. Send forms out for signature and field completion to clients, vendors, and employees. Saved us a ton of time and space around the office, since we have been able to eliminate the fax machine and scanner. Read full review e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts. Price- SignRequest has one of the more attractive price points for businesses. Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products. Read full review Cons multiple users can not login at the same time. When the 2nd user login to the same account, it will logged out the 1st user automatically. For using advanced features of this software users need to pay a lot. It's very expensive. Unavailability of task manager. It can help users to add their tasks on the dashboard itself and give reminders of those tasks. Read full review I think the "prepare document" screen can be a little more user-friendly A way to keep the documents organized a bit better on the documents screen I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site Read full review Likelihood to Renew I will always be a faithful PDFfiller customer. The product has saved me a lot of time over the years and I find a great deal of value in the platform. If I move on to another company someday, PDFfiller will be going with me wherever I go.
Read full review Usability I don't fully understand all the features and I could probably be using it better, especially the templates. The organisation of exisiting files could be better (ie similar to folders on a pc/laptop). I haven't really invested much time into exploring it further than filling out forms; There possibly is an organisation solution I haven't discovered yet
Read full review I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
Read full review Support Rating If you need help, you can easily search for it and find online tutorials that walk you through how to do specific things step by step. You do not have to read a 20 page manual or sit for a 10 hour training session, it is refreshing that you can take it at your own pace and learn things as you need to
Read full review Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
Read full review Implementation Rating When I was hired on by my current company I was already a paying customer, so I just brought it with me. Once I showed our President/Founder how simple it was to use for our contracts, agreements, and NDAs, it has been a staple in our company ever since. That was almost 3 years ago. We've closed quicker because of the speed at which we can turn signed docs around.
Read full review Alternatives Considered I have used other editors such as Adobe
Acrobat and, in my opinion, for the money Adobe costs, if the need is just to edit pdf I would go with PDFfiller. It is a really easy tool to use. It's learning curve is not that steep and it does pretty much everything I need from it.
Read full review Adobe
Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts
Read full review Return on Investment not traveling with a printer able to do work a lot faster documents always look very professional all the paperwork i need to fill out is typed, not handwritten into forms which looks much more professional. Almost as if I had an assistant to type out my documents I love the fact that I can make an edit to an existing PDF. I dont have to go back and forth and ask for editable copies of word documents, etc. Read full review Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields Read full review ScreenShots