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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pega Platform

    Score8.5 out of 10
    N/APega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

    $0.45

    one-time fee per case**

    Splunk SOAR

    Score9.1 out of 10
    N/ASplunk now offers a security orchestration, automation, and response (SOAR) platform via its acquisition of Phantom. Splunk Security Orchestration and Automation (Splunk SOAR) provides playbook automation and is available as a standalone solution.N/A
    Pricing
    Pega PlatformSplunk SOAR
    Editions & Modules
    Low-code Factory Edition
    $0.45
    one-time fee per case**
    Standard Edition
    $0.80
    one-time fee per case**
    Enterprise Edition
    Custom Quote
    No answers on this topic
    Offerings
    Pricing Offerings
    Pega PlatformSplunk SOAR
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details**350,000 cases / year minimum. Additional cases available in blocks of 150,000.—
    More Pricing Information
    Community Pulse
    Pega PlatformSplunk SOAR
    Considered Both Products
    Pegasystems
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    100%
    Would buy again
    41 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    34 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    100%
    Happy with the feature set
    41 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    90%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    97%
    Implementation went as expected
    37 Answers
    Features
    Pega PlatformSplunk SOAR
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Pega Platform and Splunk SOAR
    Feature
    Pega Platform
    5.3
    63 Ratings
    37% below category average
    Splunk SOAR
    -
    Ratings
    Dashboards4.062 Ratings00 Ratings
    Standard reports6.062 Ratings00 Ratings
    Custom reports6.061 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Pega Platform and Splunk SOAR
    Feature
    Pega Platform
    8.0
    66 Ratings
    4% below category average
    Splunk SOAR
    -
    Ratings
    Process designer9.065 Ratings00 Ratings
    Process simulation7.957 Ratings00 Ratings
    Business rules engine10.065 Ratings00 Ratings
    SOA support7.151 Ratings00 Ratings
    Process player7.048 Ratings00 Ratings
    Support for modeling languages5.46 Ratings00 Ratings
    Form builder9.059 Ratings00 Ratings
    Model execution8.956 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Pega Platform and Splunk SOAR
    Feature
    Pega Platform
    9.0
    50 Ratings
    8% above category average
    Splunk SOAR
    -
    Ratings
    Social collaboration tools9.050 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Pega Platform and Splunk SOAR
    Feature
    Pega Platform
    4.4
    9 Ratings
    59% below category average
    Splunk SOAR
    -
    Ratings
    Content management4.49 Ratings00 Ratings
    Best Alternatives
    Pega PlatformSplunk SOAR
    Small Businesses
    Process Street
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    No answers on this topic
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    Palo Alto Networks Cortex XSOAR
    Score1.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pega PlatformSplunk SOAR
    Likelihood to Recommend
    7.9
    (74 ratings)
    8.1
    (40 ratings)
    Likelihood to Renew
    10.0
    (7 ratings)
    7.5
    (3 ratings)
    Usability
    9.0
    (2 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (40 ratings)
    Support Rating
    10.0
    (7 ratings)
    8.2
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Pega PlatformSplunk SOAR
    Likelihood to Recommend
    Pegasystems
    Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
    Incentivized
    Read full review
    Cisco
    Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.
    Incentivized
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    Pros
    Pegasystems
    • Quick development time. Much of the Pega "rules" are easy to configure and implement.
    • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
    • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
    Incentivized
    Read full review
    Cisco
    • Its security orchestration and integration capability that supports multiple tools.
    • Easy coding that automates our security actions.
    • Enables us to easily collaborate and respond to security issues faster.
    • Splunk SOAR is a flexible product that is easy to deploy.
    • Efficient tracking and monitoring capability.
    • Excellent real-time reporting functionality.
    Incentivized
    Read full review
    Cons
    Pegasystems
    • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
    • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
    • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
    Incentivized
    Read full review
    Cisco
    • A lack of instruction It can be difficult to contact the support staff. Limited experience from current users.
    • It takes some effort to set up and learn new technology at first. More assistance is required from the support staff. The product's price needs to go down.
    • Cost of the larger version.
    Incentivized
    Read full review
    Likelihood to Renew
    Pegasystems
    Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
    Read full review
    Cisco
    As we already have a lot of clients being catered with Splunk SOAR and because Splunk SOAR is robust and efficient, we are already using it, and we have understood the product to a certain extent, I feel we are personally more enticed to use and scale it to a lot of business.
    Incentivized
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    Usability
    Pegasystems
    Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
    Incentivized
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    Cisco
    Building playbooks through the visual editor is fine for basic tasks, but once you start chaining complex logic or integrating 3rd party APIs you hit a wall that requires deep scripting knowledge.
    Incentivized
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    Performance
    Pegasystems
    No answers on this topic
    Cisco
    We are able to automate almost every one of our use cases, even our threat-hunting, and threat intel procedures. We have 20+ playbooks and cover almost everything, even searching logs into Splunk, looking into TIP and external systems, enrichment, and collecting evidence for analysts; it can perform concurrent playbooks running.
    Incentivized
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    Support Rating
    Pegasystems
    It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
    Incentivized
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    Cisco
    Splunk Support is always great! In addition the Community is very efficient and active.
    Incentivized
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    In-Person Training
    Pegasystems
    No answers on this topic
    Cisco
    I never followed an in-person training, I gave my evaluation based on the online training
    Incentivized
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    Online Training
    Pegasystems
    The online training is an excellent one, but still it is missing hands on development.
    Read full review
    Cisco
    I followed training for Phantom admins and it opened a world for me
    Incentivized
    Read full review
    Implementation Rating
    Pegasystems
    Implementation is totally depend up on the requirement
    Incentivized
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    Cisco
    I already said that the main key insight is the knowledge of Phantom, so a detailed training for all the people involeved.
    Incentivized
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    Alternatives Considered
    Pegasystems
    We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
    Incentivized
    Read full review
    Cisco
    Splunk Phantom integrates well with Splunk ES and has many integrations. One thing that I liked about XSOAR as compared to Phantom is that it has an "app-store" where you can download not only app integrations (similar to Phantom) but Playbooks and dashboards as well.
    Incentivized
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    Scalability
    Pegasystems
    No answers on this topic
    Cisco
    me and the customers I encountered found it flexible and scalable
    Incentivized
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    Return on Investment
    Pegasystems
    • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
    • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
    • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
    Incentivized
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    Cisco
    • The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable
    • Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task
    Incentivized
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    ScreenShots