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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pentaho

    Score6 out of 10
    N/APentaho is a suite of open source business intelligence and analytics products, now offered and supported by Hitachi Data Systems since the June 2015 acquisition.N/A

    Cyfe

    Score4 out of 10
    N/ACyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.

    $29

    per month

    Pricing
    PentahoCyfe
    Editions & Modules
    No answers on this topic
    Starter
    $29
    per month
    Standard
    $39
    per month
    Pro
    $65
    per month
    Premier
    $119
    per month
    Offerings
    Pricing Offerings
    PentahoCyfe
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    PentahoCyfe
    Considered Both Products
    Hitachi Vantara
    No answer on this topic
    Traject
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Features
    PentahoCyfe
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Pentaho and Cyfe, by Traject
    Feature
    Pentaho
    9.0
    20 Ratings
    10% above category average
    Cyfe, by Traject
    6.6
    28 Ratings
    21% below category average
    Pixel Perfect reports8.618 Ratings6.817 Ratings
    Customizable dashboards9.918 Ratings4.028 Ratings
    Report Formatting Templates8.718 Ratings9.120 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Pentaho and Cyfe, by Traject
    Feature
    Pentaho
    8.7
    19 Ratings
    8% above category average
    Cyfe, by Traject
    7.2
    26 Ratings
    11% below category average
    Drill-down analysis7.618 Ratings8.715 Ratings
    Formatting capabilities8.319 Ratings8.120 Ratings
    Integration with R or other statistical packages9.312 Ratings10.09 Ratings
    Report sharing and collaboration9.717 Ratings2.026 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Pentaho and Cyfe, by Traject
    Feature
    Pentaho
    9.7
    20 Ratings
    17% above category average
    Cyfe, by Traject
    5.0
    23 Ratings
    49% below category average
    Publish to Web9.618 Ratings4.015 Ratings
    Publish to PDF9.819 Ratings4.021 Ratings
    Report Versioning9.713 Ratings6.89 Ratings
    Report Delivery Scheduling9.917 Ratings1.017 Ratings
    Delivery to Remote Servers9.310 Ratings9.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Pentaho and Cyfe, by Traject
    Feature
    Pentaho
    8.1
    17 Ratings
    1% above category average
    Cyfe, by Traject
    7.2
    19 Ratings
    10% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.916 Ratings3.018 Ratings
    Location Analytics / Geographic Visualization8.216 Ratings8.614 Ratings
    Predictive Analytics8.314 Ratings10.08 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Pentaho and Cyfe, by Traject
    Feature
    Pentaho
    9.1
    20 Ratings
    7% above category average
    Cyfe, by Traject
    7.1
    22 Ratings
    18% below category average
    Multi-User Support (named login)9.320 Ratings10.020 Ratings
    Role-Based Security Model9.619 Ratings6.314 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.918 Ratings8.416 Ratings
    Single Sign-On (SSO)7.610 Ratings9.76 Ratings
    Report-Level Access Control00 Ratings1.01 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Pentaho and Cyfe, by Traject
    Feature
    Pentaho
    8.3
    11 Ratings
    7% above category average
    Cyfe, by Traject
    9.3
    19 Ratings
    18% above category average
    Responsive Design for Web Access9.710 Ratings9.418 Ratings
    Mobile Application6.97 Ratings10.05 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.711 Ratings7.713 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Pentaho and Cyfe, by Traject
    Feature
    Pentaho
    8.6
    10 Ratings
    10% above category average
    Cyfe, by Traject
    7.0
    7 Ratings
    10% below category average
    REST API8.310 Ratings8.64 Ratings
    Javascript API9.09 Ratings10.02 Ratings
    iFrames7.39 Ratings2.05 Ratings
    Java API8.79 Ratings10.02 Ratings
    Themeable User Interface (UI)8.910 Ratings5.94 Ratings
    Customizable Platform (Open Source)9.610 Ratings5.83 Ratings
    Best Alternatives
    PentahoCyfe
    Small Businesses
    Cyfe
    Score4 out of 10
    Excel4apps
    Score8.6 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PentahoCyfe
    Likelihood to Recommend
    9.1
    (31 ratings)
    8.0
    (29 ratings)
    Likelihood to Renew
    8.8
    (11 ratings)
    9.4
    (9 ratings)
    Usability
    9.3
    (6 ratings)
    7.0
    (3 ratings)
    Support Rating
    9.3
    (7 ratings)
    10.0
    (2 ratings)
    Online Training
    9.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    10.0
    (1 ratings)
    Data Sharing and Collaboration
    8.4
    (16 ratings)
    9.1
    (27 ratings)
    Data Sources
    8.6
    (16 ratings)
    8.3
    (27 ratings)
    User Testimonials
    PentahoCyfe
    Likelihood to Recommend
    Hitachi Vantara
    Pentaho is very well suited to perform data extraction & data mining from various cloud storage & transform that data using various available data models. However, the software struggles when it comes to visualizing the extracted data in an appealing manner & can be difficult for end-users to get an understanding of data tables created using those models.
    Incentivized
    Read full review
    Traject
    Cyfe might be for you if you are looking for a cost-effective way to display all of your marketing metrics in one place. If you are looking for a detailed, fine-tuned, niche, or extremely specific metrics, this might not be the best solution. Cyfe is good for a general health check-up of marketing, but not a finely tuned examination.
    Incentivized
    Read full review
    Pros
    Hitachi Vantara
    • Integrate and synchronize with big data easily
    • Import data from any sources and different databases
    • Managing data in on-premise, hybrid and cloud environments.
    • Compatibility and flexibility of the platform with any type of scenario and any business or industry
    • Various tools in the software suite to transformation of data
    • Simple interface appearance and creative UI graphics
    Read full review
    Traject
    • Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by one
    • Allows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quickly
    • Colored visualizations of stats make it easy to notice when campaigns are taking off
    Incentivized
    Read full review
    Cons
    Hitachi Vantara
    • I think the relative obscurity of the tool is a downside, not as many developers, consultants or peers you can tap into.
    • Lack of a solid user community held us back, looking at Power BI and Qlik, they have huge user communities that help each other out. Would have liked that here.
    • Smaller company means smaller sales force, and the lack of a local presence made it hard to only interact online with the account rep. Other companies have someone local who often stops by with pre-sales developers to just pitch in free of charge when they have time.
    Incentivized
    Read full review
    Traject
    • I'd love to see additional functionality to customize colors. The light/dark option is very nice, but a little more flexibility in the colors would go a long way, especially if it was possible at the dashboard level rather than just the account level. Along the same lines, being able to customize the charts a little more, for example being able to show an x-axis on single data type graphs, could make them easier to read in some cases.
    • Being able to choose to report on converted clicks or conversions in AdWords would be helpful.
    • Needs the ability to show the date range on the shared URL dashboards. Would be even better if the date range was adjustable on that view, too.
    Read full review
    Likelihood to Renew
    Hitachi Vantara
    I will use Pentaho until I find a better tool with a better, easier to use report designer client. For now, Pentaho has been the most powerful reporting tool for our clients because of its ability to connect to Odoo, integrate in Odoo (reports are accessible in Odoo) and the flexibility in report design and parameter integration
    Incentivized
    Read full review
    Traject
    It has become a part of our internal tools so unless a competitor comes out with similar functionality as a similar price point it is unlikely that we would not renew. One area that would cause us not to renew would be if a competing service came out with more third-party integrations that match our needs. Price at this point is no longer an issue as it would allow us to automate a somewhat manual process that we have now connecting Cyfe widgets to Google Sheets.
    Read full review
    Usability
    Hitachi Vantara
    The Pentaho tools are designed so you can start playing around on your own. Of course, you will need guidance at some point, but the training teams are good at guiding new users, and the online documentation is usually pretty up-to-date.
    Some of the tools, such as the Pentaho Data Integration tool and the Pentaho Server, are pretty self-explanatory. The other tools maybe are not so quickly and obvious to use, but again, with some documentation and some customer support, you can find your way around them.
    Incentivized
    Read full review
    Traject
    I gave it a rating of 7 because it does a good job at what it does, but there are missing that are missing which I would have benefited from. For instance, if I was able to drill down more on the specific metrics I was able to see, that would have been helpful.
    Incentivized
    Read full review
    Support Rating
    Hitachi Vantara
    They were responsive to our questions when we raised issues. They gave us workarounds when required. They were quite knowledgeable when it came to issue analysis and providing fixes. They were forthright in informing us if a bug was not due for release soon.
    Incentivized
    Read full review
    Traject
    Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
    Read full review
    Online Training
    Hitachi Vantara
    Course Taken: DI1000 Pentaho Data Integration Fundamentals Setup A week before your class started, the instructor will start sending out class material and lab setup instructions. This is helpful so that you understand how the environment is laid out and can start reviewing the content. Ultimately it saved about a 1/2 day trying to setup with 10 other people online which was great! The Course The 3-day course was laid out like many other technical classes with 15-30 minutes instruction and 15-60 minutes of lab exercises. The instructor was very knowledgeable with the functionality from version to version and answered questions as we went along. I was amazed at some of the functionality that was available that I was not using at the time and quickly implemented changes to many existing transformations and jobs. The novice users seemed to catch on quickly and more experienced users explained how some of the functionality was used in their home environments. Towards the end there was enough time so that we were able to ask very directed questions about our own environments. Overall, I really found the class to be informative and deliver enough information to be dangerous. My skills improved and I was able to design better and efficient transformations for the HIE. Course Description: https://training.pentaho.com/instructor-led-training/pentaho-data-integration-fundamentals-di1000
    Read full review
    Traject
    No answers on this topic
    Implementation Rating
    Hitachi Vantara
    Get the right people in before starting implementation. Start small and build as you go approach is time consuming and involves lot of rework. Evangalize within the organization the capabilities and limitations equally so that correct delivery expectations are set. Set expectations with the Customer that the tool cannot replace proprietary software in terms of stability/usability and that timelines could change given the new ness of the product.
    Incentivized
    Read full review
    Traject
    Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
    Read full review
    Alternatives Considered
    Hitachi Vantara
    Since the Pentaho platform offers a range of broad functionality across data preparation and advanced analytics, it also can be easily integrated to support many data sources and machine-learning frameworks. Based on that fact, we selected Pentaho to be used in our internal department. It also supports many of our BI use cases as required by company management or the business user. Last but not least, the Pentaho license is cheaper than their competitor.
    Incentivized
    Read full review
    Traject
    The Salesforce dashboard is comparably flexible and intuitive, but designed more to its internal CRM focus. SumAll shares the social media dashboard capabilities, but lacks all others. Its interesting feature is side-by-side graph analysis for cross-channel performance. Cyfe might borrow from SumAll's default weekly email summary of performance from the dashboard, but implementation could be too complex. Nuvi dashboard is exclusively for social media marketing, but lacks Cyfe's flexibility for third party integration and window customization settings.
    Read full review
    Return on Investment
    Hitachi Vantara
    • Pentaho has improved our overall business process.
    • Pentaho has helped the Managers and Directors to analyze the numbers going up and down from time to time.
    • We have a started a big project using Pentaho that is going to include all the business processes in the organization.
    Incentivized
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    Traject
    • Cyfe allows us to provide real time data to our clients
    • Cyfe allows us to provide detailed analytics to our clients showing actual results
    • Cyfe reduced our need to provide monthly "reports" to our marketing clients
    • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
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    ScreenShots