Cyfe will add years to your life!
Mitchell Terpstra | TrustRadius Reviewer
July 17, 2018

Cyfe will add years to your life!

Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cyfe

Our company uses Cyfe to quickly aggregate social media and other digital analytics as they relate to the success (or failure) of our client's marketing campaigns. Once linked to social media accounts, websites or email platforms, Cyfe creates visual dashboards with various metrics all in one place, making our analytics reporting so much easier.
  • Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by one
  • Allows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quickly
  • Colored visualizations of stats make it easy to notice when campaigns are taking off
  • Cyfe's preset stat "buckets" don't allow for customization--for instance, if I want to see a client's FB ads stats, it'll pull the number of impressions but not reach--why can't I adjust for the metric I want to see?
  • Visualizations show various stats that are on incommensurate scales, causing people to misread them or misinterpret the data
  • Metrics are basically all quantitative--lacks qualitative data gathering skills
My company already subscribed to Cyfe when I began, so for me there wasn't any shopping around. While Cyfe does pull straight from the "back end" side of many social media platforms, or from Google Analytics for websites, the benefit is that you can see all the stats in one place rather than having to log in to so many other platforms to grab those metrics.
I'm unsure of what this question is asking.I've rarely experienced an issue connecting to a data source, as long you have the proper admin logins for those pages.
Not great. Cyfe allows for mutliple account users, but doesn't offer easy ways of downloading widgets or converting straight to reports for sharing. Nor do I think there's any way to create separate log-ins for clients for them to see only the data that is meant for their eyes.
Cyfe is good for businesses that manage multiple websites, email campaigns and social media accounts for multiple clients, as it allows you to easily pull stats and visualize them all in one place. Make one account for each client and ask Cyfe to grab the metrics that are most meaningful to your campaigns, then you can share your dashboards with your clients, or like us, use Cyfe's visualizations to create aesthetically pleasing reports for clients to read.

Cyfe Feature Ratings

Pixel Perfect reports
Not Rated
Customizable dashboards
4
Report Formatting Templates
4
Drill-down analysis
Not Rated
Formatting capabilities
Not Rated
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
2
Publish to Web
Not Rated
Publish to PDF
Not Rated
Report Versioning
Not Rated
Report Delivery Scheduling
Not Rated
Delivery to Remote Servers
Not Rated
Pre-built visualization formats (heatmaps, scatter plots etc.)
Not Rated
Location Analytics / Geographic Visualization
Not Rated
Predictive Analytics
Not Rated
Multi-User Support (named login)
Not Rated
Role-Based Security Model
Not Rated
Multiple Access Permission Levels (Create, Read, Delete)
Not Rated
Single Sign-On (SSO)
Not Rated
Responsive Design for Web Access
Not Rated
Dedicated iOS Application
Not Rated
Dedicated Android Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated
REST API
Not Rated
Javascript API
Not Rated
iFrames
Not Rated
Java API
Not Rated
Themeable User Interface (UI)
Not Rated
Customizable Platform (Open Source)
Not Rated