Likelihood to Recommend
PeopleFluent has eliminated the use of paper reviews. It is also eliminated the use of scanning, emailing or interoffice mail. It is a great tool for communication and I highly recommend it. However, in some ways, the product can be improved. Some processes are tied to each other and could function in tandem. For example, while completing the self-review, the employee has to capture multi-raters. If self-review is submitted without listing multi-rater names then multi-rater review has to be captured separately on paper. In my opinion, these two processes can be different. Multi-raters should be added/removed/modified after submitting self-review.
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Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
Read full review Pros It was very easy to go through resumes, choose the people you wanted to interview and set up the interviews. It is great at keeping track of people that have come through hiring process in the past so you do not waste time on those that have already been declined or are sent in by multiple vendors. The handling of time sheets and expense reports is very easy to manage. Read full review You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning. Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting. The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations. We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations. Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays. Read full review Cons The interface is a little confusing. I'm not sure if it's something that can be fixed in implementations, or if it's inherent to PeopleFluent, but there are almost too many tabs asking for too much information. A lot of it can be repetitive as well. Changing your password/resetting your password seems to be nightmarish. It requires an organization ID as well as security questions, and forces you to reset your password far too often. I really dislike that feature. Honestly, PeopleFluent itself looks pretty outdated. I feel as though the entire application really needs a facelift to be more current. Read full review The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI. The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable. You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us. Read full review Likelihood to Renew
PeopleFluent continues to develop an already high quality product and works to continually improve the user experience. The different modules integrate well, and the administrative functions are easy to understand and perform resulting in less time spent with KTLO functions. They provide world class customer service and work hard to keep you engaged as a customer.
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We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
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PeopleFluent seems to have all the functionality one would need, but it can be a bit overwhelming. Depending on the client implementation, it can be downright confusing and not intuitive. My 6 rating comes from the fact that it seems like the system can be configured to actually be confusing and not make sense. I think a VMS should be set up not to allow a customer to configure it in such a way as to not really work, or to allow users to circumvent steps. I also really don't like the "organization key" that needs to be entered every time you log in. Why is a login and password good enough for 99% of the systems out there, but PeopleFluent requires an extra field?
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Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
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I would rate this ATS system a 9 as there's some room for improvement as mentioned prior. I really love the design and its functionality buttons and the way I can integrate it with other systems. I would really love to see a more detailed reporting metrics long with super candidate filters when searching profiles.
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The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
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Its great, its very versatile and stacks up very well against the competition. In terms of usability and ease of use, anyone can quickly learn how to use PeopleFluent. Again, the faults against the system would be when a client who is running the tool customizes it to their liking. Not to mention it's a very popular tool that i have had the pleasure of working in twice now with two different organizations.
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Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
Read full review Return on Investment I do believe that goal setting and the workflow of following up, going through the process yearly is as good as you make it. If you set good goals, or help your team make good goals then the experience can go well. Otherwise it's just another thing that an employee is doing to make their manager happy. I am not sure the cost of the product, but if it is really expensive I am not sure that we are getting fully what we should be for what the product offers. Make sure you are using what is offered. Read full review By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day. The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting. Read full review ScreenShots