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PeopleFluent Review

9 out of 10
July 29, 2016
We use PeopleFluent across the organization for recruiting activities. All positions are put through the system for approval, hiring, and …
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Manager tracking tools (11)


Individual goal setting (9)


Performance tracking (9)


Line-of sight-visibility (9)


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What is PeopleFluent?

PeopleFluent includes modules for recruiting, performance management, compensation, learning, succession, and vendor management, as well as workforce planning and diversity. These modules can be purchased separately or bundled, and integrate with other HR systems.

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  • No setup fee
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  • Premium Consulting / Integration Services

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What is VAIRKKO?

VAIRKKO offers a unique a-la-carte software eco-system offering both Learning Management and HR Products all from within a single platform. Users can purchase only the modules that they want, when they want them. Solutions to meet organizations' needs include Tracking Training, Learning Management…

What is SmartRecruiters?

SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.

Features Scorecard



Performance and Goals


Performance Management


Succession Planning


Recruiting / ATS


Learning Management


Product Details

What is PeopleFluent?

PeopleFluent provides a cloud-based talent management suite comprised of applications for Recruiting, Performance Management, Compensation, Learning, Succession and Vendor Management as well as Workforce Planning and Diversity. Available as singular products or bundled together as integrated solutions, PeopleFluent is designed to address critical, talent-related challenges such as performance issues, high turnover, productivity loss, and ultimately, diminished financial results due to an increasingly disengaged workforce.

The vendor’s value proposition is that by combining integrated video, strategic analytics, and collaborative social technologies into its talent management suite, they are redefining the the talent acquisition and talent management experience for candidates, recruiters, managers and employees. Additionally, the vendor says this solution helps customers gain deep talent insights to support informed, strategic decisions that drive business outcomes.

PeopleFluent can coexist and integrate with virtually any core HR/HCM system through its Data Integration managed service solution.

PeopleFluent Screenshots

PeopleFluent Talent Management DashboardRecruiting DashboardCompensation DashboardPerformance DashboardAnalytics Dashboard

PeopleFluent Video

PeopleFluent Talent Productivity Platform

PeopleFluent Downloadables

PeopleFluent Competitors

PeopleFluent Customer Size Distribution

Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)5%
Enterprises (more than 500 employees)95%

PeopleFluent Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry
Supported LanguagesEnglish, French, French Canadian, German, Spanish, Brazilian Portuguese, Simplified Chinese, Italian, Dutch, Russian, Korean, and Vietnamese


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Frequently Asked Questions

What is PeopleFluent?

PeopleFluent includes modules for recruiting, performance management, compensation, learning, succession, and vendor management, as well as workforce planning and diversity. These modules can be purchased separately or bundled, and integrate with other HR systems.

What is PeopleFluent's best feature?

Reviewers rate Job Requisition Management and Company Website Posting and Publish to Social Media highest, with a score of 10.

Who uses PeopleFluent?

The most common users of PeopleFluent are from Enterprises (1,001+ employees) and the Staffing & Recruiting industry.


(1-25 of 31)
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Cristabel Lim | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use PeopleFluent for salary planning, bonus calculations and total rewards statements globally in our 30+ countries. PeopleFluent has all the capabilities to ensure accurate data and an amazing UI that our people managers (end users) love. Moving out of spreadsheets prepares us for growth, eliminates risk and secures our data. Additionally, with the self-service configurable tools, we are able to place all communication assets in one place.
  • Self-service tool to add/change configurations without the need for additional professional services
  • Amazing implementation team that makes sure your tool is up and running
  • Reporting such as compensation statements, budget and total rewards statements available for all cycles
  • Configurable feed to our HRIS to make sure data is up to date
  • Opportunity to leverage the current tool capabilities within the comp module for other comp processes (e.g. Total Rewards Statements)
  • Customer support team is great!
  • The customer site could be improved. I would like to know of all updates and how I can best leverage them
  • Needs available resources so users can be more self-sufficient (e.g. where to find x database or formula)
I totally recommend PeopleFluent for a global multi-currency salary planning cycle, bonus calculations with multiple proration factors, and individual reporting to make available for employees such as salary and bonus statements. In my opinion, for the implementation to be a success, there needs to be an automated connection between HRIS and PeopleFluent - this will ensure data accuracy and correct calculations. Data correction within the tool (incorrect data coming from the HRIS) can be complicated and time-consuming - as well as building templates but completely worth it.
Score 8 out of 10
Vetted Review
Verified User
Review Source
PeopleFluent allows for tracking of staff, department flow charts, the ability to set and manage goals and competencies. From a user standpoint, it allows me to have autonomy and access to my professional goals and workflow. From a supervision standpoint, I can easily keep track of my staff and their progress.
  • Organization of department structure
  • Goal management
  • Tracking of competencies
  • Updated interface
  • Easier way to rate competencies
  • More access for modification or ranking of goal completion
It is well suited for a moderate size department to allow for access to information on the organizational structure and professional development. It allows employees autonomy over their goals and access to department information without the requirement of asking leadership for this information. It is well suited for completed performance reviews.
Score 6 out of 10
Vetted Review
Verified User
Review Source
We use this organization-wide, but not all of the facets of the product due to our own risk management. We use this for not only our ATS and skill assessment, but as a collaboration and shared document center.
  • Allows multiple individuals to leave comments, notes, tags on a profile.
  • Upload and tracking of performance management data from mirror suite or from another provider.
  • Analytics about processes like time to fill, onboarding, etc. This helps us plan for future needs.
  • Peoplefluent wants you to be "all in" with their services, so for the best reporting needs, there are other modules or customizations to purchase.
  • There are things like video sharing that our organization doesn't use, but you still pay for.
  • Federal contractors should know that peoplefluent is always looking to grow their AAP business and since they house the ATS information, it may make sense.
I would recommend Peoplefluent to companies that want engagement from users but without having to explain each step. The layout and out of the box features are intuitive, but to get the most bang for your buck, I would not recommend this to federal contractors.
Score 8 out of 10
Vetted Review
Verified User
Review Source
PeopleFluent Mirror Suite has been adopted primarily for talent management. As some of our clients already use PeopleFluent (VMS) we have added this performance tool to integrate the seamless use of other PeopleFluent solutions. It is not used company wide, just by those who handle specific clients with PeopleFluent VMS to track progress and candidate activity as well as manager feedback. We don't exploit the entire recruitment process ATS as we also have other ATS in place.
  • Gives a very detailed view of the candidates application process as well as the recruiter's activity on his dashboard.
  • You can customize it to mostly any environment and integrate with other enterprise tools as well.
  • The UI experience is seamless and very easy with drag-and-drop and clicks to request actions.
  • I would advise better filtering options when pulling up candidate profiles, we should have multiple functions when requesting candidates profile.
  • Sometimes I get huge projects and need to move more than 20 people, it's a headache moving groups in parts.
  • A faster way to verify if a candidate has been double submitted, maybe with a unique ID or email that identifies said candidate prior to going through the whole submission process.
  • Stronger cache cookies when session is timed out get kicked out and the process reboots. Sometimes recruiters are pulled in different directions while multitasking.
I would recommend this product as it has a great UX/UI experience compared to other ATS systems. The reporting metrics are flawless and you can combine multiple performance reports when tracking activity. One of the things I love the most about PF Mirror Suite is the fact that the manager can provide live feedback and help rearrange the search with little down time. Although the system is great it sometimes refers candidates that are not a fit.
I would rate this ATS system a 9 as there's some room for improvement as mentioned prior. I really love the design and its functionality buttons and the way I can integrate it with other systems. I would really love to see a more detailed reporting metrics long with super candidate filters when searching profiles.
Michelle Braun | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
The entire firm uses PeopleFluent Mirror Suite for Talent Management's as the primary performance management tool (e.g., to set team member goals and track progress against goals for career conversations). We also use it for ATF (Any Time Feedback) - which is a quick way to give people in-the-moment feedback on what they're doing well and what they're not doing well.
  • It's a SAAS (software as a service) so it's accessible online.
  • It's customizable - so we could add DHG-specific resources to it.
  • I don't find the software intuitive or user-friendly. Once you leave the initial dashboard, it's hard to navigate.
  • The AnyTime Feedback functionality could be improved by adding a weekly email reminder that you've received a request for feedback.
  • The AnyTime Feedback function is relatively easy to use.
  • Unfortunately, it was difficult to connect the screen where you input your annual goals with the place where you provide updates to those goals.
Our HR team has contacted them for assistance, and I believe they had fast response times.
Shreshthi Mehta, PMP®, PHR® | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use PeopleFluent for performance management for the whole organization. We have 3 performance management cycles for staff and providers. Some employees are evaluated annually on a certain date, some other annually based on their date of hire, while some other annually based on their birth date. PeopleFluent has helped us build different evaluation plans based on the employee profile. It has reduced and almost eliminated paper-based evaluations. The employees are located across 35 locations. Having a centralized performance evaluation system has streamlined the process of talent management.
  • The ability to push reviews forwards and backward using workflows. The "reopen forms" is a great feature.
  • Multi-rater competency evaluation and tracking.
  • The ability to configure alerts so that employees know what actions to undertake while submitting the review.
  • Adding goals and removing goals.
  • Ability to capture weekly/ monthly performance reviews for both employees and managers.
  • The plans are easy to set up and forms do not require knowledge of computer programming.
  • While PeopleFluent has many fields that serve the purpose, it is difficult to create custom fields.
  • The format of forms is fixed and there is less scope to change the look and feel of the form.
  • The system is great but we had to create custom training documents to show and educate the users on how to navigate through the system. The documents available from PeopleFluent were helpful to administrators to understand the system but could not be shared with everyone.
PeopleFluent has eliminated the use of paper reviews. It is also eliminated the use of scanning, emailing or interoffice mail. It is a great tool for communication and I highly recommend it. However, in some ways, the product can be improved. Some processes are tied to each other and could function in tandem. For example, while completing the self-review, the employee has to capture multi-raters. If self-review is submitted without listing multi-rater names then multi-rater review has to be captured separately on paper. In my opinion, these two processes can be different. Multi-raters should be added/removed/modified after submitting self-review.
In my experience, the support team was very prompt and helpful. They had good subject matter expertise and were able to troubleshoot immediately. At times we wanted some enhancements but it was not possible due to product limitations. But, the support team was helpful in suggesting alternatives for our requirements.
The customer support staff was also very polite and friendly.
David Greenwell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
PeopleFluent is being used across our whole organization. There are two main business reasons that I can think of for why we are using the software. First we use it for setting, keeping track, and reviewing personal goals and where you stand as an employee in the organization. The other main use that we have for PeopleFluent is requesting and giving out feedback to other employees.
  • I really like the way PeopleFluent handles giving feedback to other employees. You can request direct feedback from certain employees, you can give feedback/praise to people without it being requested, or you can ask for feedback for your employees(as a manager).
  • It does a good job at keeping track of goals, talent, and any notes that you need to give for your employees.
  • Everything seems very customizable. From the feedback steps to steps in making a goal and feedback from managers to how your organization is laid out in the product's UI. Groups, who can view certain UI, and security groups are very nice.
  • This could be a product of our organizational structure, but I don't like that you can see people's internal position. When someone realizes what they can do, they can use the org chart to go up and down the whole organization and ascertain compensation(ranges) for people if they know what position relates to a certain compensation. Being able to remove the org chart, or position
  • There are parts of the UI that our organization just flat out doesn't use, and i wish that they weren't shown at all. Example we don't use it for posting internal job openings but we have UI showing for it.
I feel like if you are going to use PeopleFluent for the majority of the things that they are offering, then it would be a good thing to use at your organization. It does a good job with getting feedback from other people in the organization and allowing for managers to see praise that is being given to others.

If you aren't going to use a lot of the features, I would stay away.
Score 9 out of 10
Vetted Review
Verified User
Review Source
The PeopleFluent is used across the entire company for talent management. It is used here for personal development and goal setting and tracking. It is also used to setup the personal professional profile and internal opportunities application.
  • It is very flexible to put the goals for development with weights applied. The employees can very easily setup the personal goals and submit for manager's review. When it comes to the performance review, it will have employee's comments and reviews from managers so the review process is mutual. All the results can be saved at your own disposal.
  • You can browse the internal openings and can easily apply.
  • The dashboard provides the direct way to know where we are when it comes to track the goals.
  • I would suggest to have a more related internal opening push to my profile when I set any criteria to be met. Then I don't have to browse the entire job openings if I am only interested in a few domains.
  • For the profile part, I wish it could provide sort of LinkedIn-like formats for the individual's list of experiences so the hiring manager will have a better view when they are interested in the candidate.
  • Is it possible to customize the My Tasks so all the necessary messages will be alerted promptly?
It's always good if an organization likes their employees to better manage and track their career development and goals, with an easy and straight-forward approach.
July 29, 2016

PeopleFluent Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use PeopleFluent across the organization for recruiting activities. All positions are put through the system for approval, hiring, and selecting. It is a great tool for keeping track of open positions, candidates, and which jobs have been filled. Reports can be run to see various data. Overall, it's a great system.
  • I love how everything is organized within the system
  • Searching for positions and candidates is very easy
  • The system runs smoothly and efficiently
  • N/A
David Frame | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
PeopleFluent (formerly Peopleclick) is an applicant tracking system (ATS) used to manage the entire recruitment process, from requisition management/approval to extending an offer with offer letter. At my former employer, we used it in this capacity, as well as to meet/exceed OFCCP guidelines and regulations. We used it across business units within our division that covered more than 75 locations in the US.
  • For a recruiter, it is very intuitive and follows the logical hiring process. Used properly, you can tell at any stage the current status of an open requisition, what the recruiter is doing (or not doing). For the hiring manager, it is very easy to see screened resumes/applications and move them through the process.
  • Training and support was very good. The 1-800 support line was extremely helpful and available. There was also specific help in case you were audited or needed help with OFCCP guidelines.
  • The product was very customizable and reliable....easy to complete from an applicant perspective.
  • Custom reports were hard to do. They give you a bunch of standard reports, but if you need a custom report, you may need help.

What is the role of the hiring manager? Hiring Managers will review pre-screened/qualified resumes of candidates that meet basic requirements. Tha'ts the way the system works and one reason I really liked it.

Will they log in to the system? - Yes. Very simple. They review resumes and then drag/drop them into either a Schedule Interview folder or a Not Interested folder.
Number of locations? We had over 100.

Kathryn Wimbish | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
PeopleFluent is the application used for talent acquisition screening. It is only used by the Human Resources department. It keeps screening new applicants and processing them through the onboarding process in one convenient location.
  • Easy to read applications and resumes in the Talent Acquisition segment.
  • High user functionality, even someone unfamiliar with PeopleFluent can pick it up quickly. Usually even the same day they have mastered the basics.
  • Can quickly screen applicants and "drag and drop" them to pass on to the hiring manager for their review. Can easily screen hundreds of candidates a day.
  • It would be nice if when pulling up an applicant list you could set it to default to a particular sort function. Such as always come up by date applied, or always come up alphabetical based on user preference.
PeopleFluent is very well suited for high volume talent acquisition screening. Would be well suited for larger corporations or staffing agencies that have high volume of applicants for every job requisition.
Puja Doshi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
PeopleFluent is used for talent management at Domtar by the human resource department. It helps the organization with talent acquisition and management in smooth and effective way.
  • Appealing look and feel for applicants and recruiters
  • Captures compliance related data
  • Has enhanced reporting capabilities to meet audit requirements
  • Should have had more features for vendors
PeopleFluent Mirror Suite for Talent Managment is suitable for mid size organizations.
Elias Cobb | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
I am a user of PeopleFluent. One of our clients has implemented it, and I am the primary resource here who interfaces and accesses PeopleFluent. It is designed as a VMS (vendor management system) and ATS (applicant tracking system). I believe it is primarily used by HR at our client to manage job requisitions that need to be filled by vendors like my company. I access open requirements in the system, submit candidates to those positions, schedule and confirm interviews, and work through onboarding when appropriate.
  • Tracks the entire process from creating a req through onboarding.
  • Includes a lot of information, and has a lot of fields and areas for collecting information.
  • Can notify multiple vendors simultaneously of updates.
  • The interface is a little confusing. I'm not sure if it's something that can be fixed in implementations, or if it's inherent to PeopleFluent, but there are almost too many tabs asking for too much information. A lot of it can be repetitive as well.
  • Changing your password/resetting your password seems to be nightmarish. It requires an organization ID as well as security questions, and forces you to reset your password far too often. I really dislike that feature.
  • Honestly, PeopleFluent itself looks pretty outdated. I feel as though the entire application really needs a facelift to be more current.
I suppose it's well suited as a VMS (vendor management system) and job requisition system for companies who use vendors to do a lot of their hiring. It does contain many fields and tabs where you can provide vendors with a lot of information, and provide details on rate expectations. It allows for resume uploads and notes, which are good, and the ability to notify/update multiple vendors simultaneously is something that is absolutely necessary in this sort of software. However, I believe there are better choices out there. I've interfaced with numerous vendor management systems over the years, and although PeopleFluent isn't the worst, it definitely isn't the best either. I'm not sure that "isn't appropriate" per se, because it does the basics of what it needs to do, but personally, I would shoot for a different VMS were I implementing one (from my perspective). I'd prefer a VMS with a more up to date interface, and less confusion in the candidate submittal process. And I certainly think there are systems that handle the log in/password process much more smoothly.
Kelsey Meyer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
PeopleFluent is used in Dematic as a North American based tool for now. We use most, if not all aspects of PeopleFluent as a Talent Management Software. We use PeopleFluent to as a tool for all of our departments in the North American based side of Dematic. We create requisitions, post jobs, filter through candidates and follow the hiring process using PF as a tool.
  • PeopleFluent has an easy connection between the PeopleFluent job requisition and any type of external job post (Indeed, CareerBuilder, etc.).
  • PeopleFluent makes it very easy to create a job in the system with options of creating one from scratch or building one off of a clone of another job.
  • PeopleFluent is an easy program to use to filter through candidates. The information pulled in from candidates is very well organized and easy to find.
  • One of the biggest pieces of missing functionality to me is the limit on how many people you can move at once. I would like to be able to move a group of more than 20 people at one time if needed.
  • Secondly, the symbolism to show where/how a candidate was loaded is a little confusing. There should be a key for this.
  • Finally, sometimes when loading a candidate from an existing resume, the system missing pulling certain information. This always takes extra time to correct and that can be irritating to do at times.
Overall, for what we use PeopleFluent for, I think that the majority of the functions are well used. There aren't any major issues that I come across, so I am satisfied using the product on a regular basis. I have used a couple of other People Management systems, and they don't always have the same ease of functionality.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Orders are easily searched.
  • Candidates can be found easily.
  • Able to navigate quickly, user friendly.
  • There are too many catagories for requisition classification.
  • I don't like the feature to have to reset password every 90 days, too many passwords to keep up with.
Would definitely recommend to coworkers.
Score 6 out of 10
Vetted Review
Verified User
Review Source
We currently use the RMS product which is used by recruiters, HR Business Partners and hiring managers. This aids our business by streamlining the recruitment process.
  • Support hotline is great and the team is very responsive.
  • Online customer community is a great tool and has a vast variety of useful resources.
  • Account Representation, every year since I've worked with PF we've had a different Account Executive and to date none have been an expert on the PeopleFluent product and services.
  • More free upgrades, typically there is a charge for every change. Provide more capbility to the customer to have the ability to customize.
February 14, 2015

Reporting is A+

Score 9 out of 10
Vetted Review
Verified User
Review Source
PeopleFluent was used an ATS for a client company in which we were able to communicate with the client regarding candidates, submit candidate information as well as status of hiring projects. It was used nationally across the client organization and integrated staffing partners. It specifically made each area in hiring and candidate submission easier and more efficient.
  • Reporting was particularly useful as it was fairly easy to pull reports on exactly what you need. Very flexible.
  • The user interface was generally intuitive.
  • The information fields that you were able to capture were very flexible.
  • There will always be room for more improvement in making it easier and more user efficient to pull reports.
PeopleFluent is less appropriate in smaller organizations with only few openings per year. As a tool for managing hundreds of openings, it is very capable.
February 10, 2015


Score 7 out of 10
Vetted Review
Review Source
We use PeopleFluent to track applicants and to search for applicants surrounding the metro Atlanta area. There are some technical issues that take place from time to time.
  • Tracking applicants that have applied years ago.
  • Able to pick up on multiple application from the same person
  • The creation of sourcing folders have been a great asset
  • Technical issues surround systems
  • Combining multiple application into one
  • More variety
What are the chances that PeopleFluent will have an automated system that will move candidates throughout the process for you?
Fernando Vargas Jr. | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use it to to manage submissions to the client that utilizes Peoplefluent. It is used by everyone in the office to submit and track candidates. No real business problems, it performs admirably and does what it is intended to do. If there is a complaint, its the client and not the software.
  • It allows real time tracking of candidates
  • The user interface is straightforward and intuitive
  • Submitting candidates that are already in the system can be improved. Information that has been submitted the first time should not have to be reentered if the candidate is being submitted a second time.
It is perfectly suited for what it does, it rivals some of the competition such as Fieldglass, Taleo, etc. These tools all pretty much do the same thing but what differentiates them is ease of use. I've found Peoplefluent, Fieldglass and Taleo to be the top three when it comes to VMS systems.
Jennifer Caldwell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Review Source
My organization is partnering with PeopleFluent to manage the vendors and contingent workforce for our client. Currently we are utilizing it as a VMS tool at one client, however we are looking to expand across multiple clients. PeopleFluent provides automation of many processes including requisition approval and tracking, candidate processing, billing and vendor scorecarding.
  • The automation PeopleFluent provides allows us to meet our client needs in a much more efficient manner.
  • The built in reports have been customized to fit our needs.
  • Vendors can access PeopleFluent directly to submit candidates, upload onboarding documents, view client manager approved time to pay their workers accurately
  • Getting the implementation started is a lengthy process. It took almost 2 weeks from the time the contracts were signed to get a response from the implementation team in order to schedule the kick-off meeting. Unfortunately, the implementation timeline does not start until the kickoff meeting. You need to keep on them to get this accomplished.
PeopleFluent is a very user friendly VMS system. I would highly recommend it for those purposes. I have not yet used their ATS system. If a scheduling tool is needed for a registry or per-diem type environment, this will not be able to provide that service. However, I have used it as a VMS tool at a Health System with great success, including clinical compliance tracking.
John (Wes) Gelpi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Peoplefluent for Performance Reviews, Succession Planning, and Salary Planning. Our use spans over 3k Distribution Center employees, 1,500 Corporate users and over 8,500 field employees. This solution allows us to standardize the evaluation process and easily maintain the evaluations with a limited administrative workforce. Additionally the solution helps us effectively plan for successors and salary increases.
  • Peoplefluent is an industry leader in performance management and HR system collaboration. They are making great strides toward a single solution for all your HR systems needs. Additionally they are a SaaS in the truest form and work very hard to deliver a stable environment for their users.
  • Peoplefluent has some of the best support I have ever experienced. They are always willing to help and research an issue. Additionally they are always available for support and are willing to put in the hours if needed.
  • Peoplefluent has an excellent conference in their WISDOM conference. It provides a great platform for knowledge sharing. I find the conference informative and easy to follow.
  • I think Peoplefluent's number one area of opportunity is account management. In the past we have not felt like a valued customer. It appears I have to seek out my account manager when I have any questions. In the past I have requested SOWs for consulting work with little to no response or acknowledgement. I do not have any regular communication with the account manager at this point.
  • I think the biggest flaw in their system is there isn't a "end user" solution for uploading files. I think they are making strides in the right direction as I believe they have mentioned this for future releases. As it stands today a user must have strong technical skills to upload files. Additionally file uploads can be tedious and thus are not conducive to medium file loads. It would be nice to have a ".csv upload" option to upload documents from the front-end vs. requiring the use of a specific API upload.
In my opinion Peoplefluent products are very well suited for medium to large companies. Based on my experience with data loads I would question whether it is flexible enough for a small company to make it worth the purchase. Peoplefluent's Performance platform is excellent. Their Compensation module is built on the assumption that end users will be participating in the plans. In our situation we do not have end users using the bonus module, and thus it makes the system a little clunky for our specific scenarios.
Sandra Shea | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
ATS - Used by the entire organization. We have over 20,000. employees. The problems that arise are when we would like a change everyone has to agree and different hospitals, clinics etc. in our system have different needs and we don't always do things the same.
  • Peoplefluent moves a candidate through different stages of the application, interview and on-boarding process and is integrated with Lawson so data is pulled from the ATS when a person is hired. They do this very well.
  • It would be nice if the TAS team had access to more reporting capabilities.
  • Also, it would be nice if you could open more than one applicant at a time so you don't have to click in and out so much
Schedule availability.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We used this product to handle all recruiting needs for the company for both contractors and the hiring of FT employees.
  • It was very easy to go through resumes, choose the people you wanted to interview and set up the interviews.
  • It is great at keeping track of people that have come through hiring process in the past so you do not waste time on those that have already been declined or are sent in by multiple vendors.
  • The handling of time sheets and expense reports is very easy to manage.
  • It needs to give more character availability to the area filled in when declining a candidate so we can give more information to the vendors so they can chose better candidates to send us in the future.
It would be great if there was the ability to add in all of the job specifications that are must haves where the system would not even present a candidate to you if they do not fall within those guidelines.
I cannot think of an issue I have had that could not be taken care of quickly.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Peoplefluent provides a detailed role based system which allows multiple user groups/types to have appropriate levels of access, perform specific tasks, and allows for the limited viewing of sensitive data.
  • Many of the functions which are managed through the administrative home can also be supplemented/replaced with the batch loading of data (For example performance goals can be mandated or entered at the team member level, but they can also be batch loaded in. This allows for the multiple approaches to team members within a single performance plan).
  • The support we receive from the company is top notch. Issues are responded to quickly, details are thorough, and there is always a follow up to make sure everything is working correctly.
  • The reporting functionality is quite robust, and the ability to publish reports to roles provide a way to make sure accurate up to date data is available to those who need it and makes sure there is "one version of the truth".
  • We would like the ability to have different task names for steps which have multiple iterations.
  • Goals and objectives set by the team member should be able to be pushed from one plan year to the next.
  • The process of aligning to team members in other performance plans goals could be clearer.
Peoplefluent is particularly well suited in cases where there are a wide range of performance tracking needs within a single organization. For example, you can have multiple performance plans, each plan can have different amounts/schedules of reviews, individual plans can be set for 360 evaluations, feedback can be sought from other managers during the process, etc... The compensation portion is adept at managing multiple bonus plans, even when team members fall into multiple bonus categories.