PeopleGuru™ vs. Proliant

I'd say PeopleGuru is well suited for most businesses -- a more significant (200+ employees) company may want to use something with a sleeker design. This provider is willing to work with cannabis businesses, which is unusual for payroll providers now.

Incentivized

This is solely based on two things: the fact that we have been unable to have issues fixed after more than a year of dealing with them AND since a key contact for us left we are unable to get a fast turnaround on many questions unless we contact the person who handles our payroll. I like the platform and it's easy to use, but when it's not functioning how we need it to, that's a problem. I still cannot see what my actual PTO balance is on my dashboard (the same for three other employees). This is an issue.

Incentivized

• One system for all human resource functions.
• Easy ticketing function if you have an issue with the software.
• Cost effective option.

Incentivized

• Fantastic customer service!!
• Well implemented products.
• Well rounded choices for all HR needs.

Incentivized

• Position change future dating
• Timecard reporting including approval (multiple reports to show timecard with approval)
• W2 Reconciliation Reports (had to calculate wages to verify accuracy)
• Benefit Plan effective dating & how it affects the deduction effective dating (results in payroll errors if not careful)

Incentivized

• I cannot get RPO to be changed to how it needs to be for our business needs (when T&L employees move to salaried, for example). I have had several meetings regarding this and it still is not fixed -- more than a year later
• Slow response from employee.helpdesk@proliant.com often leads me to send messages to payroll administrator for response
• I believe we are paying for some added services; I do not know what these services are and I've asked on several occasions to have someone contact me about this.

Incentivized

The software is cost-effective and exceeds our needs compared to the previous software.

Incentivized

The software is intuitive and user friendly.

Incentivized

Super user friendly!

Incentivized

The customer service is great for the most part. There are a few issues with tax filings but overall I am pleased with the customer service provided by PeopleGuru.

Incentivized

The trainer was difficult to understand.

Incentivized

The implementation process was cumbersome and stressful. It took an extremely long time to complete this process. We had to learn a lot on the fly because this was the first implementation for all of us. The process would have been a lot easier if there was a third party that could assist with a lot of the work required to transfer and verify data.

Incentivized

PeopleGuru is better than other cannabis-friendly payroll systems, like CheckWriters or MyPaperlessOffice (companies so small they were not available in your dropdown). It is not as good as bigger companies that are not cannabis-friendly, like ADP or Paylocity. ADP is super expensive but given the choice I would be with Paylocity over PeopleGuru.

Incentivized

Proliant is the only payroll software I have used, and I don't plan on changing that anytime soon. It gives me everything I need in simple, easy-to-use software. If I have questions they have quality customer service. I get calls weekly to change to other payroll services, and I don't consider changing because there is no need to change - I have everything I need here. Proliant does exactly the job I am looking for it to do.

Incentivized

• Less platforms that need to be managed or maintained
• Less platforms to pay monthly or annual fees for
• More costly than Gusto

Incentivized

• All of my employees use the app on a regular basis and love it.
• Proliant has helped us solve tax issues our last payroll company could not

Incentivized